---
description: Learn more about CaterTrax pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: CaterTrax Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Catering Software](/directory/20023/catering/software) > [CaterTrax](/software/6182/catertrax)

# CaterTrax

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> CaterTrax's web-based software streamlines non-commercial foodservice with mobile-friendly websites and production management tools.
> 
> Verdict: Rated **4.6/5** by 128 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CaterTrax?

CaterTrax supports catering operations across the non-commercial foodservice industry, from the largest enterprises in North America to smaller self-operated locations and multi-units.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 128 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CaterTrax
- **Location**: Rochester, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$150.00
- **Pricing model**: Per Feature
- **Pricing Details**: Contact CaterTrax for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Billing & Invoicing
- Booking Management
- Customer Database
- Event Management Software
- For Catering Businesses
- Kitchen/Menu Management
- Online Ordering
- Order Management Software
- Quotes/Estimates

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Catering Software](https://www.capterra.ca/directory/20023/catering/software)

## Alternatives

1. [Tripleseat](https://www.capterra.ca/software/118047/tripleseat) — 4.7/5 (572 reviews)
2. [Perfect Venue](https://www.capterra.ca/software/1035127/perfect-venue) — 4.8/5 (75 reviews)
3. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5059 reviews)
4. [HoneyCart](https://www.capterra.ca/software/189069/honeycart) — 4.8/5 (43 reviews)
5. [Nowsta](https://www.capterra.ca/software/172778/nowsta) — 4.9/5 (283 reviews)

## Reviews

### "Catertrax is very helpful for placing any catering orders" — 5.0/5

> **Cathy** | *April 30, 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The software is very using friendly, easy to navigate and place orders
> 
> **Cons**: Nothing I can think of, I have not encountered any problems
> 
> I enjoy using the catertrax system, both as an admin user when I was in that position and now also as a user

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### "Catering Life Necessity" — 5.0/5

> **Randi** | *August 2, 2018* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: I honestly don't know how I could do my job effectively without this product.  The support team is remarkable as well\!  LOVE\!\!    :-)  Thank you CaterTrax\!\!\!
> 
> **Cons**: Nothing stands out about liking least.....

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### "CaterTrax to run your business" — 5.0/5

> **Verified Reviewer** | *September 23, 2020* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: I love how easy it is to manage your orders, duplicate them if needed, track your kitchen progress and also support your financials.
> 
> **Cons**: For the time being I’m really happy with the cost-benefit relationship but can’t wait to ser what will be coming in next releases.
> 
> It is an excellent tool, definitely an asset to my business and definitely recommend this app\!\!

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### "Long Time User" — 5.0/5

> **Jeff** | *May 1, 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The pros of the software are you can set up the program how it best fits your companies needs.  The staff will talk you through the program and they ask question you may not have thought of to make sure you are getting the best program fro your customers needs.
> 
> **Cons**: The biggest con from my experience is it's never easy to get everyone on board with the new program of ordering.  There are those that think they understand its use but really do not.  So getting everyone to training is key to the ease and success.
> 
> Catertrax has streamlined several programs in my locations where I have implemented the program.  Ordering Floor stocks for the nursing units has really saved time and money for the companies.  It help reduce waste and over stocking, there are printed records of what was ordered, who received and the units can now keep within their budgets. &#10;The catering aspect has also made ordering simpler.  Guests know the costs and are not surprised when they get their bills as they know when they order the costs with detailed accounts of costs.

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### "Highly Recommend" — 5.0/5

> **Lauren** | *April 23, 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, useful reports, helpful tracking
> 
> **Cons**: Having to change your password every 90 days.

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## Links

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