--- description: Learn more about NAPA TRACS pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NAPA TRACS Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Auto Repair Software](/directory/20006/auto-repair/software) > [NAPA TRACS](/software/61551/napa-tracs) # NAPA TRACS Canonical: https://www.capterra.ca/software/61551/napa-tracs Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/61551/napa-tracs?page=2) > Auto repair shop tool that assists with estimating, shop management, technical information, and customer relationship management. > > Verdict: Rated **4.2/5** by 261 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NAPA TRACS? NAPA TRACS is designed for auto repair shops, fleet management businesses, automotive service centers, and independent repair facilities. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 261 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: NAPA Auto Parts - **Location**: Atlanta, US - **Founded**: 1928 ## Commercial Context - **Starting Price**: US$109.00 - **Pricing model**: Flat Rate - **Pricing Details**: Unlimited Estimates and Invoices Electronic Parts Ordering Parts Tech Integrated Ordering Mitchell 1 Flat Rate Labor Guide Calendars and Appointments Canned Jobs and Sub Estimates Inventory Management Vin Scanning Reporting M1 ProDemand Repair Information Integrated Time Clock Mitchell 1 Flat Rate Labor Guide Integrated Email System Integrated Marketing via email Cash Drawer Advanced Reporting Technician Productivity Fluid Capacities, Service Bulletins, Specs Free Learning Management System Unlimited Users Unlimited 2-way text messaging TRACSFlow And More\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - Appointment Scheduling Software - CRM Software - Employee Scheduling Software - Estimating - Inspection Management - Labor Rates - Maintenance Scheduling - Point of Sale (POS) - Reporting & Statistics - Service History ## Integrations (11 total) - 360 Payments - AutoServe1 - AutoVitals - Back Office Suite - OEC - PartsTech - ProDemand - QuickBooks Desktop - QuickBooks Online - RepairLink - TireConnect ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Auto Repair Software](https://www.capterra.ca/directory/20006/auto-repair/software) ## Alternatives 1. [ARI](https://www.capterra.ca/software/201737/ari) — 4.6/5 (638 reviews) 2. [AutoLeap](https://www.capterra.ca/software/216500/autoleap) — 4.8/5 (742 reviews) 3. [Shop-Ware](https://www.capterra.ca/software/153469/shop-ware) — 4.8/5 (163 reviews) 4. [AutoRepair Cloud](https://www.capterra.ca/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 5. [Shopmonkey](https://www.capterra.ca/software/169022/shopmonkey) — 4.6/5 (265 reviews) ## Reviews ### "Benefits of NAPA TRACS" — 5.0/5 > **Brandon** | *August 15, 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Being able to look up VIN's and license plate numbers really help in accurately identifying a vehicle. > > **Cons**: Some small glitches may occur, so you need to check your invoices before you finalize anything. Really not that big an issue, since you should be double checking anyways. > > I really like Napa TRACS. Anytime i need to access invoices or estimates i can simply hook up to my laptop and move forward. I didn't need to buy any special electronics to utilize the product. Being able to let the consumer see how professional and sophisticated the software looked was a huge bonus and made my store even more appealing. ----- ### "can't be dumb." — 4.0/5 > **sarah** | *October 17, 2025* | Construction | Recommendation rating: 5.0/10 > > **Pros**: its pretty easy to use. as long as you have a mechanical mind and simple logic mind set you'll be fine to use it. > > **Cons**: must know all locations and terms that are used to find the parts. cannot give it a general description and hope for it to fill in the blanks. > > use it as a service writer in Truckee California still had to have general knowledge and understanding of a vehicle . ----- ### "Napa Tracs" — 5.0/5 > **TODD** | *January 13, 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: I like how easy the program is to use... > > **Cons**: The only cons. are the pricing of the addons > > over all I like the program............. ----- ### "TRACS DOES IT ALL\!\!\!" — 4.0/5 > **Alejandro** | *January 21, 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Convenience in ordering parts specific to my saved vehicles. Also, keeping a catalog of our vehicles and equipment. > > **Cons**: Pricing would have to be the only con. We have 4 mechanics and 2 shops. It gets a bit expensive for our small business. > > It's been a good experience over all. TRACS, for us, is an all-in-one tool, that we utilize on a daily basis. From diagnostics, to ordering parts, to keeping track of the expenses on repairs to each individual vehicle, TRACS does it all. ----- ### "fast and easy" — 5.0/5 > **judith** | *March 19, 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: all questions and concerns are responded quickly > > **Cons**: the cost sometimes is higher than competitors > > really good, convenient and fast response. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/61551/napa-tracs?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/61551/napa-tracs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data