--- description: Learn more about NAPA TRACS pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NAPA TRACS Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Auto Repair Software](/directory/20006/auto-repair/software) > [NAPA TRACS](/software/61551/napa-tracs) # NAPA TRACS Canonical: https://www.capterra.ca/software/61551/napa-tracs Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/61551/napa-tracs?page=2) > Auto repair shop tool that assists with estimating, shop management, technical information, and customer relationship management. > > Verdict: Rated **4.2/5** by 262 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NAPA TRACS? NAPA TRACS is designed for auto repair shops, fleet management businesses, automotive service centers, and independent repair facilities. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 262 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: NAPA Auto Parts - **Location**: Atlanta, US - **Founded**: 1928 ## Commercial Context - **Starting Price**: US$109.00 - **Pricing model**: Flat Rate - **Pricing Details**: Unlimited Estimates and Invoices Electronic Parts Ordering Parts Tech Integrated Ordering Mitchell 1 Flat Rate Labor Guide Calendars and Appointments Canned Jobs and Sub Estimates Inventory Management Vin Scanning Reporting M1 ProDemand Repair Information Integrated Time Clock Mitchell 1 Flat Rate Labor Guide Integrated Email System Integrated Marketing via email Cash Drawer Advanced Reporting Technician Productivity Fluid Capacities, Service Bulletins, Specs Free Learning Management System Unlimited Users Unlimited 2-way text messaging TRACSFlow And More\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - Appointment Scheduling Software - CRM Software - Employee Scheduling Software - Estimating - Inspection Management - Labor Rates - Maintenance Scheduling - Point of Sale (POS) - Reporting & Statistics - Service History ## Integrations (11 total) - 360 Payments - AutoServe1 - AutoVitals - Back Office Suite - OEC - PartsTech - ProDemand - QuickBooks Desktop - QuickBooks Online - RepairLink - TireConnect ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Auto Repair Software](https://www.capterra.ca/directory/20006/auto-repair/software) ## Alternatives 1. [AutoLeap](https://www.capterra.ca/software/216500/autoleap) — 4.8/5 (744 reviews) 2. [ARI](https://www.capterra.ca/software/201737/ari) — 4.6/5 (660 reviews) 3. [AutoRepair Cloud](https://www.capterra.ca/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 4. [Shopmonkey](https://www.capterra.ca/software/169022/shopmonkey) — 4.6/5 (265 reviews) 5. [Tekmetric](https://www.capterra.ca/software/190952/tekmetric) — 4.7/5 (103 reviews) ## Reviews ### "Benefits of NAPA TRACS" — 5.0/5 > **Brandon** | *August 15, 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Being able to look up VIN's and license plate numbers really help in accurately identifying a vehicle. > > **Cons**: Some small glitches may occur, so you need to check your invoices before you finalize anything. Really not that big an issue, since you should be double checking anyways. > > I really like Napa TRACS. Anytime i need to access invoices or estimates i can simply hook up to my laptop and move forward. I didn't need to buy any special electronics to utilize the product. Being able to let the consumer see how professional and sophisticated the software looked was a huge bonus and made my store even more appealing. ----- ### "a must have\!" — 5.0/5 > **joshua** | *July 13, 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: that i can use it on a mobile device as opposed to being glued to a desktop. that alone makes it convenient and flexible to work with. the cost is pretty low too. essentially unliimited users and it streamlines almost every function for the parts department. i couldnt imagine the old days before this level of instant tracking and accountability > > **Cons**: i didn't like that there was no free trial, at first anyway. but even if there was I still would've ended up paying for it. > > excellent. It pays for itself with the accounting function and time savings. time is money as they say. ----- ### "The Best Review" — 5.0/5 > **Jesse** | *January 26, 2026* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: Napa Tracs helps me tracks parts, tools, and fluids with ease as well as create invoices whenever i need. I would also say i love the vin lookup > > **Cons**: At times it can seem make me feel frustrated when the system lags or it glitches \& crashes. It also seems to be a really big app that make my computer slow at times > > Besides the frustrating times i've had, i would say i love this app. It makes my projects easy because i have so much at my finger tips. ----- ### "Napa Tracs" — 5.0/5 > **TODD** | *January 13, 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: I like how easy the program is to use... > > **Cons**: The only cons. are the pricing of the addons > > over all I like the program............. ----- ### "Training is Required" — 4.0/5 > **Tara** | *February 4, 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: A simple screen layout makes it easy to navigate through the system to access information. > > **Cons**: It is very hard to search unless you know the exact part number or unit number. It is very important to change the search options to match what is being entered, like the fleet number instead of invoice number. > > Once you figure out the system and know how to find parts with partial part numbers or by a single word description it was much easier to use. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/61551/napa-tracs?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/61551/napa-tracs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data