--- description: Learn more about Zimbra Collaboration Suite pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zimbra Collaboration Suite Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Zimbra Collaboration Suite](/software/60349/zimbra-collaboration-suite) # Zimbra Collaboration Suite Canonical: https://www.capterra.ca/software/60349/zimbra-collaboration-suite Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/60349/zimbra-collaboration-suite?page=2) > Zimbra is email and collaboration with contacts, calendar, tasks, chat, and file sharing/storage, videoconferencing and more. > > Verdict: Rated **4.4/5** by 92 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zimbra Collaboration Suite? Zimbra powers hundreds of millions of mailboxes on desktop and mobile devices in more than 140 countries, and is offered by more than 500 BSPs and 2,000 channel partners. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 92 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zimbra - **Founded**: 2005 ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Zimbra Collaboration Server (ZCS) is sold per user mailbox in bundled packs of 25, 250 and 2,500. Packs are available as annual, multi-year and perpetual software licenses. Open Source Edition Zimbra Open Source Edition is a free email and collaboration solution ideal for individuals or smaller organizations that do not require Zimbra Support, advanced administration, business continuity and only IMAP email on desktops and devices. Special discounts are available for government, education and non-profit organizations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - @mentions - Access Controls/Permissions - Calendar Management - Collaboration Tools - Contact Management Software - Content Management System (CMS) Software - Mobile Access - Real-Time Chat - Task Management Software - Video Conferencing Software ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) - [Social Networking Software](https://www.capterra.ca/directory/10043/social-networking/software) - [Email Management Software](https://www.capterra.ca/directory/30553/email-management/software) - [Community Software](https://www.capterra.ca/directory/30800/community/software) ## Alternatives 1. [Gmail](https://www.capterra.ca/software/202338/gmail) — 4.8/5 (13327 reviews) 2. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [Microsoft Outlook](https://www.capterra.ca/software/1010311/microsoft-outlook) — 4.5/5 (2426 reviews) 4. [Microsoft 365](https://www.capterra.ca/software/58688/microsoft-365) — 4.6/5 (14035 reviews) 5. [Jostle](https://www.capterra.ca/software/130784/jostle) — 4.4/5 (73 reviews) ## Reviews ### "Zimbra pros and cons" — 3.0/5 > **Nawal** | *January 28, 2025* | Education Management | Recommendation rating: 3.0/10 > > **Pros**: We used Zimbra in our institution for a few years as a secure main site for emails and virtual meetings. What I like the most about it is that it is comprehensive and offers calendars, contacts, tasks and tools for collaboration. > > **Cons**: As we used Zimbra in a school environment it did not feel very user friendly and was a little difficult to operate. Administratively, it was more expensive than other available suites for schools. ----- ### "Zimbra Transition" — 4.0/5 > **Cynthia** | *February 3, 2019* | Information Services | Recommendation rating: 7.0/10 > > **Pros**: Ok lets begin with the good. Zimbra is a suite that comes with the basic calendar, contact list and the ability to create tasks. It allows you to set reminders, tasks and appointments and share them with coworkers quickly. This is perhaps the best features of this software. It is a relatively simple program without all the bells and whistles of the beast known as Outlook. It is the simplicity of this software and security that makes it ideal for our company. We have just migrated to Zimbra and the roll out for the most part was successful. One thing I absolutely love about Zimbra is the ability to set it up in Outlook. This gives me the collaboration within my team using Zimbra and the features I've come to love in Outlook. > > **Cons**: If you are use to the larger and more powerful collaboration suite known as Office 365, you'll be a bit disappointed with Zimbra. Zimbra is not going to search for you, talk for you or keep your emails forever. What you'll find is a simple program that allows you to collaborate with your coworkers and management without the bells and whistles. It can be a disappointment if you're use to a larger suite. Communication is limited to just responding to an email, and emails are set to a 30 day retention limit. You can use a "Zimlet" to capture and save emails however. As stated above being able to incorporate Zimbra into Outlook is a way to overcome some of the limitations of Zimbra. > > Zimbra was chosen as a preferred suite for our company because it allows for a simple client that every member of our workforce could use without feeling overwhelmed with Outlook or Office 365. With Zimbra it has been easier to encourage collaboration with different teams and team members. More experienced team members who need or desire the muscles of Outlook and easily set Zimbra in Outlook. ----- ### "Great solution for Linux based on-prem or cloud email collaboration suite" — 4.0/5 > **Verified Reviewer** | *May 26, 2020* | Aviation & Aerospace | Recommendation rating: 8.0/10 > > **Pros**: It is based on Linux, it can do SSO sign-on with Active Directory, as well as most LDAP based authentication directory services. The web mail is full featured, not a light client. They provide both ActiveSync and CalDAV/CardDAV access, which is important for us as a design company using mostly Mac computers. > > **Cons**: The software itself is great. My only issue was for the few times I needed to reach out to Zimbra/Synacor's support, the response time was a bit slow (1-2 days). I assume if this had been an outage and had called in rather than only email my request, I would've received a faster response. > > The deployment was easy, I was able to easily connect the server to our LDAP server and import all of our users. The migration of content was a bit more difficult due to the nature of our old system, practically nothing supports GroupWise, so we had to migrate one account at a time via IMAP from the old server to the new server. ----- ### "Best Email Client Software" — 5.0/5 > **Giridhar** | *March 25, 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The most I like in Zimbra is: 1. Faster Deliverability of Emails in real time 2. Can add Email Signature to all our emails 3. Can send Events/Meetings Invites 4. User Responsive in design and lite speed software 5. Can use Out of Office option if you're in leave and send automatic responsive email to them 6. Can Import/Backup all emails/contacts with a single click 7. Can search through all our emails by using search options 8. There is an inbuilt Calendar for our quick meetings lookup in it > > **Cons**: Hmm.. At Present, there's no cons or least liked about this software as I have been using it from past 2 years and going with the same speed till now :) > > Zimbra, an instant mail setup client which is the best for the corporate sector as we can easily deliver messages and receive the same which works in real time. I have been using Zimbra mail server from the past 2 years and it works remain excellent till time as I don't even have any late deliverability nor any delayed task on it. The features were actually well built for an employee who used to use this on a daily basis and can interact with their colleagues/staff members/clients easily and on time. ----- ### "Zimbra Collaboration Suite is a very useful communication tool that groups several functions." — 5.0/5 > **Estefanie Arlet** | *May 25, 2018* | Recommendation rating: 10.0/10 > > **Pros**: The biggest advantage offered by Zimbra Collaboration Suite is the ability to communicate with other users by integrating various tools such as email, contact book, task planning and calendar in a single software and with a very simple interface. > > **Cons**: Although Zimbra Collaboration Suite is a great software, sometimes it presents operating problems that are resolved by closing and opening the browser from where you work. Another aspect to improve is the design of the interface from the aesthetic point of view. It's simple but unattractive to look at. > > Simply Zimbra Collaboration Suite is the best way to stay connected in the institution where I work. The planning of activities as well as the contact information of the different employees is centralized through this program. It is easier to communicate with the Zimbra Collaboration Suite. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/60349/zimbra-collaboration-suite?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/60349/zimbra-collaboration-suite) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data