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choose better software

POS Nation for Retail

POS Nation for Retail

What Is POS Nation for Retail?

POS Nation for Retail offers a complete point of sale solution to streamline your small or medium-sized retail business.

We support retailers with a turnkey solution so you have the hardware, software, and payment processing needed to improve checkout, create happier customers, and grow your business.

POS Nation's 10,000+ customers are backed by our dedicated customer service team, including 24/7 US-based support.

Who Uses POS Nation for Retail?

Small business owners in a variety of industries, including 10,000 retailers in liquor, tobacco, grocery stores, markets, garden center, hardware, lawn care, apparel, and hardware stores.

POS Nation for Retail Software - Main point of sale screen
POS Nation for Retail Software - Mobile Reporting
POS Nation for Retail Software - POS Nation for Retail Bundle

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Reviews of POS Nation for Retail

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.7
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified Reviewer
Verified LinkedIn User
Restaurants, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Life made easier

5.0 5 years ago

Comments: This system has benefited us so much at McDonals, because it helps keeps us organized and up to date with everything that we may need help with or inventory on. It also makes it a lot easy for our crew too.

Pros:

The most that I like about this software is that I am able to manage everything on this system at McDonald's. I can check times, check products and look at all the orders that had came through that day. Also with this system you are able to do schedules and make sure that the inventory is put in. With this system you can do just about anything even knowing the total sales for that day and month. This system helps keep everything together.

Cons:

The only thing that I did not like was the fact that sometimes when I was trying to do an order, it automatically started rebooting itself and doing an update. It did not happen too often.

Sean
Program Director in US
Retail, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

POS Nation Review

5.0 4 years ago

Comments: I have enjoyed using POS Nation. With each fix or call to the tech team, I learn the system more and more. The POS Nation employees have been wonderful, and the hardware has held up well for the time we have had it.

Pros:

I enjoyed the setup process. The instructor was great to work with, and very informative. The features within the system fit just about any scenario we run into. The ease of learning the system was also a relief.

Cons:

I will occasionally run into issues finding the correct reports to run for specific information. Also, I have experienced "speed" issues with the system taking many seconds to finish transactions and open the drawer. However, both of these issues are resolved fairly quickly after calling customer support.

POS Nation Response

4 years ago

We're happy you're enjoying your system, Sean! Thanks for the review.

Max
Owner in US
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

POS Nation is a bad system with even worse customer service

1.0 2 months ago

Pros:

Nothing. It's been a terrible system all around.

Cons:

System is clunky. Not user friendly. Customer service is really bad, lots of false promises and account rep who didn't know how to use the system himself. Difficult to get an appointment with account rep (had to schedule a week in advance) and couldn't get tech support on the phone. Doesn’t integrate with QB Online. Hardware is cheap and credit card terminal doesn’t function properly. Sales reports are not refined enough. In general, a very bad system and I would advise any other small business owners to stay away.

Carol
Small business owner in US
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Wonderful Step By Step Guidance

5.0 3 years ago

Pros:

[SENSITIVE CONTENT HIDDEN] , our delightful Customer Success Manager, has been by our side since day one helping us get our new POS system up and running. We have found the software rather intuitive and easy to use so far.

Cons:

Right now I am having a difficult time getting data I need from the Reports. This may be due to my inexperience with the new system.

POS Nation Response

3 years ago

Carol, We are glad to hear that you enjoyed your experience with your Customer Success Manager, and that he represented POS Nation well. We look forward to working with you again soon! Please reach out to us if you would like additional training in regards to the reports at [email protected]

VIVIAN
MANAGER in US
Sporting Goods, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

sPORTING GOODS

4.0 3 years ago

Comments: Love it

Pros:

The point of sale is easy to use. Reports are great..

Cons:

It kicks you out often but you can get rite back in. The inventory is complicated way to many steps

POS Nation Response

3 years ago

Vivian, Reviews like this really make our team proud. We are happy to hear that the reports are great for your business. Thank you so much for your kind words, and for being a valued POS Nation customer!