---
description: Learn more about VoiceGuide IVR pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VoiceGuide IVR Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [VoiceGuide IVR](/software/59009/voiceguide-ivr)

# VoiceGuide IVR

Canonical: https://www.capterra.ca/software/59009/voiceguide-ivr

> Inbound/Outbound IVR and ACD Software. Highly configurable. Integrates well with existing systems. Easy to deploy \&amp; Easy to manage.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Ease of Use**.

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## Overview

### Who Uses VoiceGuide IVR?

Companies who want to automate their inbound and/or outbound call handling.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features |  | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: Katalina Technologies
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Professional: $280 / line&#10;Enterprise: $390 / line
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Albania, American Samoa, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands and 108 more

## Features

- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Recording Software
- Call Routing
- Campaign Management Software
- Computer Telephony Integration
- IVR
- Multiple Scripts
- Phone Key Input
- Pre-recorded Messages
- Survey/Poll Management
- Text to Speech
- Voice Customization
- Voice Mail

## Integrations (16 total)

- ADO.NET Data Providers
- ODBC Driver for ASE
- ODBC Driver for Airtable
- ODBC Driver for Firebird
- ODBC Driver for Microsoft Access
- ODBC Driver for MySQL
- ODBC Driver for Oracle
- ODBC Driver for PostgreSQL
- ODBC Driver for QuickBooks Desktop
- ODBC Driver for SQL Server
- ODBC Driver for SQLite
- ODBC Driver for Salesforce
- ODBC Driver for ServiceNow
- ODBC Driver for xBase
- PostgreSQL

... and 1 more integrations

## Support Options

- Chat

## Category

- [IVR Software](https://www.capterra.ca/directory/30231/ivr/software)

## Alternatives

1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Readymode](https://www.capterra.ca/software/136728/readymode) — 4.6/5 (136 reviews)
3. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (314 reviews)
4. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Convoso](https://www.capterra.ca/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)

## Reviews

### "I've run this software 24/7 for 11 consecutive years\!" — 5.0/5

> **Zachary** | *November 28, 2015*
> 
> During a decade of running this software every minute of the day, I've had a few hardware failures, but this software has never failed me.     The drag and drop visual call flow makes it the easiest IVR software in the world to use, yet it still gives you 100% flexibility deeper with the software to customize any technical outcome that you could dream up.    It's actually the support documentation and "Voiceguide forum" that could be the sweetest part, mainly because that extensive library of examples makes even the finest nuances of customization a relatively quick and painless process to replicate in your own system.

-----

### "Great product - thanks" — 5.0/5

> **Di** | *November 17, 2015*
> 
> We were able to create our survey with this software quickly and easily. Stand out from those we tried. &#13;&#10;&#13;&#10;Support was great with a question we had. &#13;&#10;&#13;&#10;There's a free trial available. Recommend it.

## Links

- [View on Capterra](https://www.capterra.ca/software/59009/voiceguide-ivr)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/59009/voiceguide-ivr> |
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| en-AU | <https://www.capterra.com.au/software/59009/voiceguide-ivr> |
| en-CA | <https://www.capterra.ca/software/59009/voiceguide-ivr> |
| en-GB | <https://www.capterra.co.uk/software/59009/voiceguide-ivr> |
| en-IE | <https://www.capterra.ie/software/59009/voiceguide-ivr> |
| en-IL | <https://www.capterra.co.il/software/59009/voiceguide-ivr> |
| en-IN | <https://www.capterra.in/software/59009/voiceguide-ivr> |
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| es-EC | <https://www.capterra.ec/software/59009/voiceguide-ivr> |
| es-MX | <https://www.capterra.mx/software/59009/voiceguide-ivr> |
| es-PA | <https://www.capterra.com.pa/software/59009/voiceguide-ivr> |
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| fr-CA | <https://fr.capterra.ca/software/59009/voiceguide-ivr> |
| fr-LU | <https://www.capterra.lu/software/59009/voiceguide-ivr> |
| it | <https://www.capterra.it/software/59009/voiceguide-ivr> |
| nl | <https://www.capterra.nl/software/59009/voiceguide-ivr> |
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