--- description: Learn more about Microsoft 365 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft 365 Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365) # Microsoft 365 Canonical: https://www.capterra.ca/software/58688/microsoft-365 Page: 1 / 568\ Next: [Next page](https://www.capterra.ca/software/58688/microsoft-365?page=2) > Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration. > > Verdict: Rated **4.6/5** by 14167 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft 365? Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14167 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$6.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more ## Features - @mentions - API - Address Book - Alerts/Notifications - Archiving & Retention - Calendar Management - Calendar/Reminder System - Chat/Messaging - Collaboration Tools - Commenting/Notes - Contact Management Software - Content Management System (CMS) Software - Customizable Templates - Data Visualization Software - Document Capture - Document Management Software - Document Storage - Email Management Software - Encryption Software - Event Management Software - File Conversion - File Sharing Software - Full Text Search - Messaging - Mobile Access - Multi-Language - Notes Management - Presentation Tools - Reporting/Analytics - Scheduling Software - Search/Filter - Task Management Software - Templates - Version Control ## Integrations (12 total) - Google Drive - Microsoft Bookings - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) - [Productivity Software](https://www.capterra.ca/directory/30968/productivity/software) - [Spreadsheet Software](https://www.capterra.ca/directory/31061/spreadsheet/software) - [Calendar Software](https://www.capterra.ca/directory/32297/calendar/software) - [Email Management Software](https://www.capterra.ca/directory/30553/email-management/software) ## Alternatives 1. [Google Docs](https://www.capterra.ca/software/160756/google-docs) — 4.7/5 (29222 reviews) 2. [Google Drive](https://www.capterra.ca/software/161425/drive) — 4.8/5 (28626 reviews) 3. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17731 reviews) 4. [OneDrive](https://www.capterra.ca/software/161304/onedrive) — 4.5/5 (12885 reviews) 5. [Microsoft SharePoint](https://www.capterra.ca/software/1167/sharepoint) — 4.4/5 (5469 reviews) ## Reviews ### "Microsoft 365 - Every business needs it" — 5.0/5 > **William** | *September 8, 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Microsoft 365 comes with everything a business needs. Having Word, Powerpoint, Excel, and Outlook in one bill is amazing. Entra ID makes our IT way easier than requesting a third party software/company to do it. > > **Cons**: Sometimes we have issues with OneDrive and SharePoint for finding files and there are some much needed UI updates. Other then that there are no cons. > > Very positive\! Microsoft 365 has everything a business of any size needs. It gives plenty of room to grow and a lot of day to day functions seem impossible without this service ----- ### "One subscription that genuinely covers the whole business" — 5.0/5 > **Mark** | *August 16, 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It covers essentially everything a business needs in one subscription for Word, Excel, PowerPoint, Outlook, Teams, OneDrive, SharePoint and they're built to work together rather than bolted on. Excel in particular is still the benchmark; nothing else handles large datasets, pivot tables, and complex formulas as well. Having 1TB of OneDrive per user, real-time co-authoring in the desktop apps, and files that follow you between desktop, web, and mobile removes a lot of friction. Admin controls are genuinely enterprise-grade: security policies, MFA, data loss prevention, and device management are all in one console. Licensing is predictable per user, updates arrive automatically, and compatibility is never a question because everyone you send a file to already has it. > > **Cons**: It's a lot to administer. The admin centre is sprawling and finding the right setting often means a search and a documentation tab open beside it. > > Microsoft 365 is the foundation everything else at work sits on. Once it's set up, people use it without thinking about it; files sync, mail and calendar are handled, and documents open correctly wherever they're sent. The breadth is the real value: instead of stitching together five subscriptions, storage, security, and collaboration all come from one place with one bill and one admin console ----- ### "One of the Most Complete Productivity Suites" — 5.0/5 > **Victoria** | *June 9, 2026* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: Microsoft 365 has been a solid solution for both work and personal use. What I like most is having everything in one place whether it is email, file storage, document creation, and/or collaboration tools. Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices. The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient. It also does a good job handling images and videos through cloud storage and syncing. There is a bit of a learning curve because of how many features are available. That said, customer support and online resources are pretty helpful when issues come up. Overall, Microsoft 365 offers great value for money and has always been an essential part of my daily workflow. > > **Cons**: Subscription costs can be expensive as well as the features being too overwhelming for new users. I still don't use all the features available but having so many features also makes it very customizable to different needs/business needs. > > Overall, I enjoy using Microsoft 365 as it has many tools and integration between them all. General use of the tools are relatively straight forward, you can use it simply or as complex as you want. It allows for a lot of customization in terms of work. Even though there are many features to help different needs and wants, it can be overwhelming to new users to go through and learn them. ----- ### "All-in-One Tool That Supports My Work, Learning, and Daily Life" — 5.0/5 > **Khushdeep** | *July 3, 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Microsoft 365 has been very useful for both my professional and personal needs. I use it regularly for email, file storage, document creation, and sharing files with others. The biggest advantage is that everything is connected in one place, so it saves a lot of time and keeps my work organized. I use it for work-related tasks at The Brick, where I manage training documents, emails, and product information. I also used Microsoft tools while completing professional courses and learning new skills, including organizing notes and study materials. One of the most helpful features is file sharing and cloud access through OneDrive. I can access my documents from anywhere, whether I’m on my phone or laptop. This has been especially useful when coordinating tasks at work or quickly accessing files on the go. It has also been helpful in my personal life. My wife and I often use Word, Excel, and PowerPoint together for organizing information, planning, and keeping records in a structured way. The document tools make it easy to manage everything in one ecosystem. > > **Cons**: Sometimes the subscription cost feels a bit high compared to basic alternatives. Also, the mobile apps are good for viewing and light editing, but for heavier work, the desktop version is much more efficient. > > PowerPoint has been a useful part of both my professional and personal life. It has helped me organize ideas, study more effectively, create presentations that look professional, and even support my wife during an important stage of her career. It's easy to use, reliable, and packed with features that save time. I use it regularly and would confidently recommend it to anyone who wants to create professional presentations without a complicated learning process. ----- ### "A Complete Productivity Suite That Fits My Professional and Personal Life" — 5.0/5 > **Verified Reviewer** | *July 2, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Microsoft 365 has been extremely helpful in both my professional and personal life. As a physiotherapist working in Canada, I use it regularly for documentation, organizing patient-related information, creating reports, and managing day-to-day work tasks. The integration between Word, Excel, PowerPoint, and Outlook makes everything smooth and efficient. Excel helps me track patient schedules and records, while Word is useful for preparing notes and documents. PowerPoint has also been valuable for creating presentations during my learning and professional development journey. The cloud storage feature is especially useful because I can access my files anytime, whether I’m at work or home. On a personal level, I also use Microsoft 365 to stay organized at home. It helps me manage routines and keep track of important personal information. Being a new mother, I find it helpful for organizing small but important details in a structured way. My husband also uses it for work and learning, so it has become something we both rely on in our daily lives. > > **Cons**: The only drawback is the subscription cost, which can feel a bit high over time. Also, while the mobile apps are convenient, some advanced editing features are still better on a desktop. > > Overall, my experience with Microsoft 365 has been excellent. It is a reliable and all-in-one productivity suite that supports my work as a physiotherapist, my ongoing professional growth in Canada, and my personal life. It keeps everything organized, accessible, and easy to manage. I would definitely recommend it to anyone looking for a powerful and dependable productivity solution. ----- Page: 1 / 568\ Next: [Next page](https://www.capterra.ca/software/58688/microsoft-365?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/58688/microsoft-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data