--- description: Learn more about Microsoft 365 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft 365 Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365) # Microsoft 365 Canonical: https://www.capterra.ca/software/58688/microsoft-365 Page: 1 / 564\ Next: [Next page](https://www.capterra.ca/software/58688/microsoft-365?page=2) > Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration. > > Verdict: Rated **4.6/5** by 14078 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft 365? Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14078 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$6.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more ## Features - @mentions - API - Address Book - Alerts/Notifications - Archiving & Retention - Calendar Management - Calendar/Reminder System - Chat/Messaging - Collaboration Tools - Commenting/Notes - Contact Management Software - Content Management System (CMS) Software - Customizable Templates - Data Visualization Software - Document Capture - Document Management Software - Document Storage - Email Management Software - Encryption Software - Event Management Software - File Conversion - File Sharing Software - Full Text Search - Messaging - Mobile Access - Notes Management - Presentation Tools - Reporting/Analytics - Scheduling Software - Search/Filter - Task Management Software - Templates - Version Control ## Integrations (12 total) - Google Drive - Microsoft Bookings - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) - [Productivity Software](https://www.capterra.ca/directory/30968/productivity/software) - [Spreadsheet Software](https://www.capterra.ca/directory/31061/spreadsheet/software) - [Calendar Software](https://www.capterra.ca/directory/32297/calendar/software) - [Email Management Software](https://www.capterra.ca/directory/30553/email-management/software) ## Alternatives 1. [Google Docs](https://www.capterra.ca/software/160756/google-docs) — 4.7/5 (28944 reviews) 2. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17559 reviews) 3. [Google Drive](https://www.capterra.ca/software/161425/drive) — 4.8/5 (28491 reviews) 4. [OneDrive](https://www.capterra.ca/software/161304/onedrive) — 4.5/5 (12700 reviews) 5. [Microsoft SharePoint](https://www.capterra.ca/software/1167/sharepoint) — 4.4/5 (5433 reviews) ## Reviews ### "Good but don't expect support anytime soon" — 5.0/5 > **Dennis** | *October 21, 2025* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: I like the outlook email application. Specifically the web version and android versions. It's very learn and use. Sharing files between users in the same org and outside of the org is super easy too. > > **Cons**: Getting support as a direct customer is frustrating, time consuming, and hard. There's no really easy way to interact with support in a timely manner. > > Overall the product is good and provides what most businesses would need. This includes some I have set up for myself and for my customers. ----- ### "New to MS 365 Review - Industrial Setting" — 5.0/5 > **Adrian** | *April 2, 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Microsoft 365 is its comprehensive suite of tools that support productivity across different tasks and workflows. The seamless integration between applications like Outlook, Excel, and Teams makes collaboration and communication very efficient. Its cloud capabilities allow for secure access to files from anywhere, which is essential for flexibility and remote work. Additionally, the platform offers strong security features and reliability, making it a dependable solution for both day-to-day operations and larger projects. > > **Cons**: What I like least about Microsoft 365 is that its wide range of features can sometimes feel overwhelming, especially when navigating between apps with different interfaces. There are moments when updates or syncing delays can interrupt workflow, particularly with shared files. It can also require a bit of a learning curve to fully take advantage of its more advanced capabilities. While powerful, it occasionally feels more complex than necessary for straightforward tasks. > > My overall experience with Microsoft 365 has been very positive, especially in managing daily tasks and team collaboration. It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly. The ability to access files across devices and collaborate in real time has made workflows more efficient and organized. While it can take some time to fully explore its features, it remains a powerful and dependable platform for both routine work and larger projects. ----- ### "The versatility of Microsoft 365" — 4.0/5 > **Taylor** | *March 23, 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The thing I like the most about Microsoft 365 is that it is very easy to use. There is a very small learning curve. Another thing that I really like it how well integrated all of the applications are. It makes sharing files and document management straightforward and simple. > > **Cons**: I have found nothing in particular that I dislike. The one thing that I do wish that they had was more integration of Copiolet > > My overall experience with Microsoft 365 is very positive. It makes my job significantly easier and my processes are now streamlined. It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks. ----- ### "Solid widely used all in one" — 4.0/5 > **Verified Reviewer** | *February 7, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It is like a full package for all I need for everyday work. Ranging from easily preparing a document to sharing it, through email or drive. Other good thing is that almost every other team or clients also are using it, making it so compatibility issue-free. > > **Cons**: It's UI is not the best\! It is a decade behind vs. the competitor tools, though copilot AI capabilities is giving some advantages here. ----- ### "Market Standard Application Bundle" — 5.0/5 > **Yurii** | *April 1, 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Microsoft 365 (previously Office 365) is a bundle that includes multiple desktop/cloud apps such as Outlook, Excel, PowerPoint, Word, OneNote - The biggest pro for me is ease of use - if you are a regular user that uses a Windows Home version or if you are an enterprise company with thousands of users, MS 365 is the best choice for everyone - MS 365 is available in both desktop and cloud variants. Both would have their advantage and disadvantage, but for the better experience I use Desktop - MS 365 includes Outlook. In my opinion Outlook is the best email application on the market, I can't think of anything else that could compete even closely. - Word is a perfect word processing app, Excel is one of the most powerful office applications on the market. Creating and managing documents without these apps is impossible today. Same as Outlook, these apps are standard office apps on the market and anyone can compete even closely. - All the applications allow you to collaborate and share files with other users. You can work with someone on the same Excel spreadsheet or Word file, the other user just needs to have a license for MS 365 apps on their device if they want to do it in desktop version. - File conversion is easy. If you have a doc file it's easy to convert it to a different format. > > **Cons**: - Microsoft 365 is quite pricey if you need desktop versions of apps - As always, Microsoft support is a hit-or-miss, so if something is not working correctly - good luck - Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price. Not everyone need it and you need to check what you pay for > > Perfect office application bundle that will work for companies of any size - a single user or enterprise organization with hundreds of thousands of users. Desktop apps are a market standard and I can't see how anyone can compete with Outlook or Excel ----- Page: 1 / 564\ Next: [Next page](https://www.capterra.ca/software/58688/microsoft-365?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/58688/microsoft-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data