Barracuda Email Security Gateway

Great way to get a better control of your email

Comments: Much lighter load on my MS Exchange server, full control of all the incoming correspondence.

Pros:

Set it and forget it solution for your email that will help you to significantly reduce amount of unwanted correspondence. Fully automated platform, automatic updates, self learning mechanism. Outstanding customer service and technical support, when you need them. One day I needed an urgent replacement of the unit, because mine broke. Replacement unit arrived in less than 24 hours! In addition, if you host your email in-house (MS Exchange for example), it will significanlty decrease load on your server, blocking all the unwanted messages BEFORE they his your mail server. Administration is very simple and flexible. You can create custom rules in addition to the automated scanning of inbound correspondence.

Cons:

While automatic updates are convenient, there were a couple of instances, when the updates were corrupted, resulting in blocking all of my mail. Gladly, Barracuda technical support is always there for you, as I have mentioned. They were able to correct the problem within a couple of hours each time this happened.

Robust spam, virus, and phishing filtering appliance with a lot of options

Comments: Our overall experience has been excellent, and we have been using the product for over a decade. During this time, we have upgraded to the newest Barracuda ESG each time the platform has come up for review. Our experiences with their support team have been minimal, but excellent each time support has been needed. Their user forum has also been helpful when looking to configure rules to address ongoing campaigns, or with basic configuration questions. Firmware updates over the years have kept the platform up to date with new options and user tools.

Pros:

Once fully configured, the platform is very reliable, resulting in few false-positives and blocking nearly all spam. The administrator interface is easy to use and allows for numerous ways to detect spam, with a lot of configurability. The user interface is easy to use, either through the web interface or the Outlook add-in. The hardware appliance and firmware is rock solid, requiring almost no ongoing maintenance except periodic updates.

Cons:

The mail log view can be cumbersome when trying to analyze large numbers of incoming emails, and the log filtering cannot always be set to find precisely what you're looking for, particularly due to the lack of filtering/wildcard options. When it comes to spam detection, all rules are universal, so you can't apply just some rules to a subset of emails (such as based on user/sender/sending server), which for us sometimes results in false-positive blocking. Barracuda's live definition updating has been quick to respond to new spam campaigns and threats, which results in virtually no spam, virus, or phishing emails ever reaching our users.

Protect your business from email- borne cyber threats by entrusting Barracuda Email Security Gateway.

Comments: Helps us in stopping spam and malware with inbound filtering. A very satisfying experience with you guys.

Pros:

Protect your customers against evolving, sophisticated email -borne threats by using Barracuda Email Security Gateway. Has very useful features to strengthen your email security service offering. Very intuitive and easy to deploy. Discover threats in inboxes by using The Barracuda Email Threat Scanner.

Cons:

Everything has worked out well for me I have no complaints.

It may be time to look for a replacement product - sorry Barracuda.

Pros:

Email filtering catches a good amount of spam/phishing email. Quarantine is helpful for ensuring our users can see what questionable emails may need to be let through or blocked.

Cons:

Recently the product has been systematically allowing more and more spam to get through - sending in reports and providing feedback seems to have no effect. Certain aspects of the product just will not work right no matter how we configure them.

Best in class

Comments: My experience with barracuda email security Gateway has been nothing but positive

Pros:

We spent a lot of time evaluating what service we wanted to use and we chose barracuda because it is one of the most reputable and best software titles on the market. We were highly pleased with the services which is why we are loyal customers now.

Cons:

I don’t have a lot that I can say negatively about the software overall it’s very easy to use and we really appreciate the work they put into the product