What Is Basecamp?

NEW in Basecamp 4: For a limited time, get your first 3 users free, for your first year. Group chat alone isn't enough. Basecamp combines *all* the tools teams need together in one place: message boards, schedules, to-do lists, group chat, documents & file storage, and more. Instead of stuff scattered all over, everything you're working on will be in one streamlined, organized place. Everyone will know what to do. Nothing will slip through the cracks. You'll always know exactly whats going on.

Who Uses Basecamp?

Entrepreneurs, freelancers, small businesses and groups inside large organizations.

Basecamp video
Basecamp Software - Get organized and stay that way with Basecamp projects. Basecamp Software - Basecamp's real-time group chat (Campfires) lets you ask quick questions and get equally quick answers. All without reaching for a separate app. Basecamp Software - Create to-do lists for all the work you need to do, assign tasks, and set due dates. Basecamp will follow up on overdue tasks for you. Basecamp Software - Basecamp combines all the tools teams need to get work done in a single, streamlined package. With everything in one place, your team will know what to do, where things stand, and where to find things they need. Basecamp Software - Stop wondering what's going on and know instead. Reports cut across every team and project to give you quick insight into exactly where things stand.

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Reviews of Basecamp

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.3
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ryan
Ryan
President in US
Verified LinkedIn User
Design, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great tool, but unfortunately the price is one of the highest values

4.0 4 weeks ago New

Pros:

Basecamp is an incredibly strong task management tool. Great for small teams. As far as resource management and any medium sized projects basecamp lacks behind its competitors. With all this said, I love basecamp as it is nostalgic for decades now of work that I've been able to implement easy with teams and organizations.

Cons:

resource management, alignment, lack of scheduling, confusing interface that forces users to just use search, upgrades and updates... although good, only make it harder to leave and not actually fix needed overhauls.

Vikram
Vikram
Business Development Specialist in India
Verified LinkedIn User
Staffing & Recruiting, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The Best task allocation and monitoring tool available in the market

5.0 4 months ago

Comments: In remote workplaces, it becomes very difficult to monitor and track the progress of your peers or teammates. Basecamp has been a saviour as it helps us not only monitor and allocate tasks but also becomes a source of communication for internal teams to get the work done. We recommend Basecamp to any IT company which has multiple projects and resources to handle.

Pros:

Basecamp has been a great tool for our team as all the projects and tasks are allocated by the managers and peers on this platform and then it becomes easy for everyone to keep a track of it. Basecamp provides an easy communication via threads that make it very convenient to use. We at Wise IT inc have been using basecamp as a project management and collaboration tool and love how it makes our lives easier. It also has a mobile app which makes it more easier to keep a check on your phone when you are away from work.

Cons:

Basecamp does not have video conferencing option yet which has become a very important feature for companies that are working from home. Apart form this, I have never faced any problem using Basecamp.

Melanie Latrelle
Melanie Latrelle
Web Designer and Photographer in US
Verified LinkedIn User
Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

So glad I found Basecamp!!

5.0 4 months ago

Comments: I've had a great experience with Basecamp. I've collaborated with a number of projects on this tool and it's been essential in managing my projects. Since I'm in the growing phases of my business, I SO glad they have a free feature that allows me to use 3 free projects. Once I reach a level where I have a team and I'm serving more clients, then I can see myself getting the Basecamp paid plan. Thank you for offering such a great product!

Pros:

Another designer recommended Basecamp for managing web design projects. This product allows me to keep everything for my client projects in one place! I like being able to collaborate with clients on a timeline and assigning them tasks. The chat feature is very helpful. I like that we can upload all their documents and even link to Google documents. The mobile is very useful for doing business on the go. I can really stay organized with Basecamp and it keeps me accountable with timelines. I love that I can make it client-facing so there is a level of transparency on timelines. I can use this tool to do all communications with clients and not have a string of emails to go through.

Cons:

I've been going back and forth with the documents section and if I should use Google Drive to store documents or if I should use Basecamp. People are most familiar with Google Drive, however when I educate and train them on how to use Basecamp, then it will help them be more comfortable with navigating the software. I would like training videos for clients to be able to get an overview of how to get the most of Basecamp while working together. If Basecamp doesn't have a video overview, then this will be something that I can work on.

Gavin
Technical Project Manager in UK
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Basecamp gives you a lot of bang for the buck

5.0 7 months ago

Pros:

Basecamp does almost everything we need to do, with the ability to use the APIs we've managed to extend Basecamp to work with our internal and some external systems. Every single project is tracked and managed via the app, our project hours are recorded against each project using the API and we can report on these for costings at any point. There are more competent project management software packages out there, but all of these charge per user and would be a lot more expensive.

Cons:

There's a few small features missing, one of these is project management across multiple projects, we're not able to produce GANNT charts or assign people to projects with working hours to ensure the member of staff isn't overloaded. This is minor overall but would definitely be something great to have.

Michael
President in US
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Basecamp is the best tool for simple to do list.

5.0 9 months ago

Comments: I have left basecamp and went to Teamwork.com, after a while, returned to basecamp. I have left basecamp and went to Monday.com, after a while returned to basecamp. That shouls tell you something.

Pros:

I think the simplicity of basecamp is wonderful. Almost everyone can ue basecamp, take a new user and throw them into Monday.com or TeamWork.com and they will get lost and faiil. But with Basecamp, it is so easy and intuitive, everyone succeeds!

Cons:

Reporting especially email reporting is very weak. also, printing can be improved greratly.