Procore

The future of construction projects is Procore

Comments: Procore is the king of remote working especially for administrative tasks. Documents are shared and stored within Procore and seamless communication across departments and teams. It keeps me ahead of all happenings in our sites. Lastly Procore integrates with so many tools which harmonize our our business workflows.

Pros:

I really had challenges using the basic project management tool for construction projects. They wouldn't fully cover all the diverse needs. Then this one-day and one of my client actually recommended Procore and in a week's time we had already deployed Procore. And I can attest that there is so much difference between Procore and those basic project management tools. Procore is crafted and tailored for the complex stuff. Having multiple sites running at the same time, we have been able to keep up with all of them without any issues. Monitoring them in every step of the cycle upto completion. Gannt charts are my best feature in Procore. They enable us to clearly represent data in a way that everyone understands and comprehends so as to be on the same page. Procore enable us keep us with accurate and realtime data on finances, budget spend , progress of projects and every other aspect of our projects. It makes it even easy to report to our seniors.

Cons:

Procore is the absolute best there is. We have had a smooth ride with it, all thanks to the diverse community of Users and 24/7 support from the team

Highly Recommend for any Construction Company

Comments: Great experience, work flow is efficient and the grab & down feature is very time saving.

Pros:

Very user friendly, easy to learn & apply to work environment

Cons:

You are unable to create a CCO from a CE that has more than one line item. This may just have to do with our company as it will not interface with Intacct.

Software Integration Problems - Sold software that wouldn't work, won't refund, won't communicate.

Comments: Terrible customer service, terrible management. Falsely advertises services their team can't integrate only after you have already purchased the software. The QB connector causes issues with ERP integration, cost codes, and even bidding tool requiring double the time to bid projects to break out material and labor which pulls together from all the databases. Also bidding software marks up sales tax, so all the estimators are not getting exact pricing breakout as they advertise. This could easily effect any bid that is equipment heavy.

Pros:

Initially it seemed very easy to integrate and use the software from bidding to QB integration.

Cons:

Sales team upsold us with QB Connector, but failed to deliver the same functionality as shown. Sales team showed capability of QB (Online only) connector integration, using many cost codes, and the product database with labor / material. Never disclosed QB Desktop connector doesn't have the same functionality until 1.5 months after purchase when implementing software. Implementation service team finally discloses can't use the various cost codes, but also requires user to separate all material and labor for all database items, causing double the time to bid projects. Procore management refuses to respond, sitting now for 3-weeks without any communication for resolution. Software is unable to be used, and can't integrate any ERP for budgets, bids, and completely useless. Beware of this for small business owners, Procore management will strong arm you, even when their Terms and Conditions state refund is applicable when they misrepresented their product capability, therefore costing you an additional $2k for software you can't use. They will hold out and cost you money each week, after being notified through BBB of compliant and refusing to acknowledge their own integration issues.

Product can be approved

Comments: Overall is better than 60% b/c there are big improvements to be made after you are committed to the product.

Pros:

I like the commitment & contract writing with the ability to have current attachments that are project related automatically synced.

Cons:

The customer service response & the knowledge should be approved upon especially for the price that this paid.

Alternatives Considered: GCPay

Reasons for Switching to Procore: procore couldn't offer the proper logical request for waivers and provide supplier/tiered vendor waivers

My experience with Procore as a small construction company

Comments: Everything is in one site, from scheduling to invoicing to job report with photos. Makes it easier to get an overall view of the project and of it's progress.

Pros:

It's interactivity between the users (subcontractors and project manager). I like that the subs can find all of the project info in one place and even accessible on their phone.

Cons:

I could get very complicated very fast. It is important to take the classes before you start implementing it with one of your projects.

Buying Procore Was a Mistake!

Comments: It was truly awful. Their salespeople make you think you're making the best decision possible. The second they have your money, the whole dynamic changes and you're on your own. Good luck calling their technical support line. If they answer, you'll get a person who likely has never even used Procore. Procore failed at every single level and I can't recommend enough to go with UDA ConstructionOnline. It beats Procore in every facet and their customer support is a thousand times better.

Pros:

Truthfully, nothing. I was so disgusted with the whole thing. We spent six months trying to get Procore's customer success team to get us functional but it was nothing but problems and delays. Multiple times per week we sent them messages with all the error messages we were getting and got a bunch of "We'll get back to you" type responses. Truly the worst customer service experience I've ever had.

Cons:

Everything. For starters, I really disliked their refusal to refund all the money I paid them after complete failure on their part. We spent $20,000 and got literally nothing for our money besides wasted time and frustration.

Alternatives Considered: ConstructionOnline

Reasons for Switching to Procore: I chose Procore because their salespeople convinced me it was the best option on the market that would provide my business with more resources than any other option on the market. That was wrong and they did not follow through on any of their commitments. It was the worst business decision I ever made. UDA ConstructionOnline is vastly superior and I highly recommend it over Procore.

The good, the bad, and the ugly.

Comments: I hated procure at first. It seemed overly complicated for no reason. However, after a year of utilizing it, it became apparent as to why it is a useful tool.

Pros:

Procure is very organized and creates a place to be able to manage projects conveniently.

Cons:

Procure has a lot of functions that one must learn. The train classes that procure provides are definitely not enough. It take quite a long time to figure it out.

Reliable project management solution

Pros:

Management of project with procore is smooth and straightforward. You are able to share large volume data and documents. It's a tool that enhance team collaboration.

Cons:

Other than the cost of acquiring the license, everything works fine.

Procore Review

Comments: I find procore to be an essential tool to help with real time information

Pros:

Ease of mobility in the field and exportability to excel and bluebeam

Cons:

I disliked the scrolling features on the webpage on submittal and RFI pages.

Good product for project management - easy to use for all

Pros:

User friendly and easy to navigate with little to no training.

Cons:

The markup function for PDF review isn't the most streamlined.

A shared collaboration tool - Procore insightful article

Comments: So I used procore at Builder.ai, when our project was initially setup, at a fast paced environment this product turned useful in collaboration with our team , contractors, stakeholders and clients. This turned out to be useful as it has an effective way to insight into the business and automate processes

Pros:

I like the way it integrates the full time employees with the contractors along with the stakeholders of the project and the business. Very insightful, detailed and effective tool

Cons:

The costing is high, initial use requires some training which again involves cost

Great product!

Pros:

This app is very user friendly. It has all the functions someone in the construction industry needs.

Cons:

The price is a bit higher than the company wanted to pay.

Procore Rocks!

Comments: Overall, I am impressed with the software when it comes to detailed organization of files and the intended work flows.

Pros:

I like the detailed format of the software that helps with contracts administration.

Cons:

Drop-down menus can be simplified and easily clicked so that you don't actually pick the wrong link.

Powerful platform that is uesful for contractors and owners alike.

Comments: I have only used it from the A/E professional side, not the contractor or owner side

Pros:

Procore is an extensive construction management platform that combines most of the workflows from groundbreaking to punch list

Cons:

From a liability standpoint, all of the data and documents that reside within Procore must also be duplicated on local networks to ensure redundant access.

An essential tool in my day-day cost management.

Comments: Initially I wasn't a fan, but the software has grown on me, and as I gained experience it has become an essential tool in my day-day cost management.

Pros:

The accuracy of measuring my profit margins.

Cons:

Sometimes at little difficult to navigate.

Good for the big companies

Comments: Hard for small businesses to be competitive.

Pros:

The amount of jobs up for bid was a solid amount.

Cons:

The pricing was way to high to make it worth it.

Procore does it again!

Pros:

Manner in which we can save documents in folders and make them accessible to all users. Also, financial tools are strong and consistent in interface.

Cons:

Inspection templates can be made much easier to import. Create more standard templates to import.

Procore: Highly Recommend

Comments: very positive, great usability and navigation.

Pros:

the availability of information for all involved in each project is near perfect.

Cons:

sometimes the sign in process and locating specific information can be difficult to find.

Versatile Software for construction management

Comments: This has solved out issue of blueprint and submittal management, along with procurement and safety meetings. It has centralized our managing of jobs and made our work more efficient and measurable

Pros:

Procore has all the tools we need to manage our jobs in one place. There are so many features and tools to fit your exact needs for construction management.

Cons:

There is a bit of a learning curve for the app for installers in the field, that took some training however, it was nothing that hindered our production and progress.

Alternatives Considered: Bluebeam Revu

Reasons for Switching to Procore: This fit our company the best

Procore at work

Pros:

Being able to have all projects together in one place while the different features collaborate with one another to help manage projects easily and efficiently.

Cons:

Sometimes the software seemed to run quite slowly, particularly when using the search function.

Procore is a great all in one for contractors

Pros:

Manage multiple projects with multiple team members easily. Able to update in real time across projects.

Cons:

Didn't use the mobile version so there may be some opportunity there.

Procore Review

Pros:

I like the function of the drawing tab. The review and submission process is only easy because of the automation the systems helps with.

Cons:

I am not the biggest fan of the change order system. It is a little confusing and complex. I may just need more practice or shown easier ways.

Procore increases the chances of project execution

Comments: Procore is employed by our field manager, our project manager, and our project manager in day-to-day tasks such as keeping track of things, taking photos, writing specifications, and submitting projects. Our entire institution uses Procore. The business issues it addresses are transformations in submissions in order for our sub-task managers to get more pressing Responses, meaning that the entirety of the work must be completed sooner. He also discussed communication between the field staff and the office to have access to updated images, reports and IFs. As a company, since the Procore program was done, we were able to run more jobs with the same level of help by decreasing the help. We are now able to run more jobs and run more jobs correctly.

Pros:

Real-time recording sheet of notes and images allows all staff members to closely observe the work. RFIs can be generated without using the sketch tool with an attachment of visualized images of the sketches, which speeds up the response to RFIs. The sketch tool provides the appropriate and up-to-date images at all times for each of the site and HQ employees to get the project construction correct.

Cons:

The predisposition to photograph things after they are already housed in a book. The ability to incorporate an appendix to an existing definition so you can change the text and add new appendices to the specification manual. The paint tool would be more useful if the sketch could be overlaid.

Everyone stays on the same page!

Pros:

The ease of collaboration between Contractors and Subcontractors.

Cons:

QuickBooks integration not an easy process.

Very helpful in keeping real time data

Comments: This is the first time we have used it. It works great on the management of the project. Just keep in mind once your onboarding period has passed you need to pay for any additional customer support from them.

Pros:

One of the best features is the ability for your subcontractors to sign in and submit invoices, change orders, and correspond with you.

Cons:

The quickbooks integration does not flow as smoothly as it should