--- description: Learn more about Xanatek Connect pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Xanatek Connect Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Insurance Software](/directory/20035/insurance-agency/software) > [Xanatek Connect](/software/50219/ims-i) # Xanatek Connect Canonical: https://www.capterra.ca/software/50219/ims-i Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/50219/ims-i?page=2) > Insurance agency management solution that lets businesses manage activities for commissions, claims, invoices, and more. > > Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Xanatek Connect? Designed for small and medium businesses, the solution helps streamline operations for invoicing, reporting, categorizing, instant messaging, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Xanatek - **Location**: South Bend, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$795.00 - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Claims Management Software - Commission Management - Contact Management Software - Document Management Software - Insurance Policy Management - Quotes/Estimates ## Support Options - Chat ## Category - [Insurance Software](https://www.capterra.ca/directory/20035/insurance-agency/software) ## Alternatives 1. [Cloud Claims](https://www.capterra.ca/software/21759/Cloud-Claims) — 4.7/5 (11 reviews) 2. [Anagram](https://www.capterra.ca/software/176989/anagram) — 4.7/5 (56 reviews) 3. [Jenesis Software](https://www.capterra.ca/software/119068/jenesis-software) — 4.7/5 (283 reviews) 4. [BriteCore](https://www.capterra.ca/software/147243/britecore) — 4.3/5 (3 reviews) 5. [NowCerts](https://www.capterra.ca/software/132779/nowcerts) — 4.8/5 (150 reviews) ## Reviews ### "I Love IMS\! It's the best way to organize an otherwise chaotic influx of data." — 5.0/5 > **Travis** | *February 8, 2018* | Recommendation rating: 10.0/10 > > **Pros**: What I like most about IMS is that it allows customizable organization. Xanatek has also done well to integrate this software into other programs. > > **Cons**: There isn't much negative to say about this software. If I had to be picky I would note that there are occasionally small buttons that aren't actually clickable and hence you can't input certain data you would otherwise want to. This is very rare and only occurs when I attempt to input a client's website. > > I benefit from being able to make notes for clients that are time stamped, inputting all client data into customized folders, and keeping organized files and data that would otherwise be very difficult to organize. ----- ### "Great agency management system" — 5.0/5 > **Brittany** | *August 31, 2021* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: The accessibility of being able to see all of our clients ion one platform, that is very easy to use\! > > **Cons**: The only thing I dislike about it, are the error messages that we get when we drag and drop an email from Outlook into Xanatek but that isn't on Xanatek - it's Outlook. > > We are solving multiple problems of easy of access to a customer's policy. Their support system if something is wrong is so easy. They are always available when the error message pops up :) ----- ### "Too Many Updates, too many unused areas." — 1.0/5 > **Amber** | *February 4, 2015* > > This software is the worst I have see. For over two years since the BIG update, the system has gone down hill. For over two years we have asked for credit balances to be added to the accounting, all we get is excuses. I mean come on, what do we do with credits once we get a return premium? Oh yea we keep a spreadsheet to share since the system can't handle it. And to get a renewal report or any report for that matter is a math equation?? Don't purchase this, it will make your life harder\!\!\!\! ----- ### "Excellent value; great tech support and realible" — 5.0/5 > **Lee** | *May 24, 2017* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: I've been a user for nearly 14 years and have been very satisfied. They've made excellent improvements over the years and have kept pace with the advancements in technology. Tech support is second to none. I get fast, professional service each time I call. Fortunately, I don't have to call very often. I truly believe that Xanatek is an excellent value for any agency wanting to become automated. Whether your a large or startup agency; you can't go wrong. The technical help is excellent. I get fast, professional and friendly service each time I call. In addition, I think the service is still an excellent value. Thanks for a great system and professional service. Keep up the good work. > > Agency automation, organization and great workflow. Pretty much paperless at this point. ----- ### "Everyone is very friendly and helpful every time I call. The system is easy to use and much easier" — 5.0/5 > **Lori** | *December 7, 2017* | Recommendation rating: 10.0/10 > > **Pros**: Very user friendly\! And technical support is always very helpful with any question, no matter how many times you ask it\! > > **Cons**: Their note taking system is fantastic except I wish it would pull up a little faster to begin note taking when a call comes in. > > We have been able to go paperless with this product\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/50219/ims-i?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/50219/ims-i) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data