15 years helping Canadian businesses
choose better software

What Is SAMPro Enterprise?

SAMPro ERP's end-to-end integration allows firms that need field service software and construction software the ability to automate and streamline, all while reducing costs and increasing revenue. SAMPro Enterprise by Data-Basics is one of the only field service software systems on the market today that offers contractors powerful tools to accommodate both in one complete ERP package complete with CRM, Business Analytics, Mobile Field software, customizable management web portals and more.

Who Uses SAMPro Enterprise?

SAMPro Enterprise ERP is a complete service software system designed for HVAC, Plumbing, Electrical, Mechanical, and other Specialty Service Contractors, and National Maintenance Organizations.

Where can SAMPro Enterprise be deployed?

Cloud-based
On-premise

About the vendor

  • Data-Basics
  • Located in Bedford, US
  • Founded in 1974

SAMPro Enterprise support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United States

Languages

English

SAMPro Enterprise pricing

Starting Price:

US$35,000.00/one-time
  • No free trial
  • No free version

SAMPro Enterprise does not have a free version and does not offer a free trial. SAMPro Enterprise paid version starts at US$35,000.00/one-time.

About the vendor

  • Data-Basics
  • Located in Bedford, US
  • Founded in 1974

SAMPro Enterprise support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United States

Languages

English

SAMPro Enterprise videos and images

SAMPro Enterprise Software - Utilizing secure, password-protected connectivity, mobile technician software lets your technicians easily capture vital client information, report activity, update work orders and much more through any Android wireless device.
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SAMPro Enterprise video
SAMPro Enterprise Software - Utilizing secure, password-protected connectivity, mobile technician software lets your technicians easily capture vital client information, report activity, update work orders and much more through any Android wireless device.

Features of SAMPro Enterprise

  • Accounting Software
  • Alerts/Notifications
  • Billing & Invoicing
  • CRM Software
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Dispatch Management
  • Document Management Software
  • Electronic Signature
  • Enterprise Asset Management
  • Equipment Tracking
  • Financial Management Software
  • GPS
  • HR Management
  • Inspection Management
  • Integrated Business Operations
  • Inventory Control Software
  • Inventory Management Software
  • Job Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing Software
  • Predictive Maintenance
  • Preventive Maintenance Software
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Updates
  • Reminders
  • Reporting/Analytics
  • Routing
  • Scheduling Software
  • Service History
  • Technician Management
  • Third-Party Integrations
  • Work Order Management

Alternatives to SAMPro Enterprise

Increase control over your small or midsize business with SAP Business one - a software designed to grow with you.
Database management system that allows users to store and manage data and create database-powered apps.
Data analysis solution that helps businesses manage spreadsheets, create graphs/charts, perform calculations, share projects, and more.
Simpro is a leading global provider of field service management software for the trades with workflows for project management & service
Designed for larger field service businesses, ServMan by WorkWave is an ERP that can be tailored to your business’s unique demands.
BigChange's all-in-one Job Management System plans, manages, schedules & tracks your field teams in a single easy-to-use solution.
Creates custom-built field service management, work order management and scheduling systems for field service businesses.
Your quotes, invoices, purchases and more in one system. Office access & App, electronic forms and certificates. FREE DEMO CALL & TRIAL
From initial inquiry to job completion Commusoft’s all-in-one system has everything you need to offer a world-class customer experience Learn more about Commusoft

Reviews of SAMPro Enterprise

Average score

Overall
4.2
Ease of Use
4.3
Customer Service
3.9
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
28%
4
67%
3
6%
Verified Reviewer
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

This software offers a wide range of service management solutions!

5.0 6 years ago

Pros:

The scheduling and management features are excellent for any business and it is very simple and easy to lean how to use.

Cons:

I have not encountered any issues with this software as of yet and I have not heard of any complaints from our team members who are using it. Overall I think SAMPro is great!

lyndsey
office
, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Under Consideration

3.0 8 years ago

Comments: We are currently comparing this company with a couple other programs to use

Marek
CEO in Poland
Financial Services Software, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

SAMPro Enterprise Review

4.0 12 months ago

Comments: My experience with SAMPro Enterprise has been positive. The software offered a comprehensive set of service management tools that facilitated scheduling, dispatching, work order management, and inventory control. The system's integration with financial modules enabled seamless billing and reporting capabilities. Although there was a learning curve associated with the software's extensive features, once familiarized, it proved to be a valuable asset in improving productivity and customer satisfaction. With some additional customization options, SAMPro Enterprise could further enhance its usability and cater to individual business requirements.

Pros:

One of the things I liked most about SAMPro Enterprise was its comprehensive functionality for service management. The software provided a wide range of features to streamline various aspects of service operations, including scheduling, dispatching, work order management, and inventory control. The ability to efficiently assign and track tasks, monitor technician performance, and manage customer requests greatly enhanced productivity and customer satisfaction. Additionally, the integration with financial modules and reporting tools allowed for seamless billing and insightful business analytics.

Cons:

While my experience with SAMPro Enterprise was generally positive, one thing I liked least was the initial learning curve associated with the software. Due to its extensive capabilities and feature-rich interface, it took some time to fully grasp and utilize all the functionalities effectively. The complexity of the system might require additional training or assistance for new users to maximize its potential. Additionally, the software could benefit from more advanced customization options, allowing users to tailor the interface and workflows to their specific needs.

Brittney
Accountant
Public Relations & Communications, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

SAMPro review

5.0 7 years ago

Comments: Great accounting and service management solution.

Pros:

The alert feature sends notice to the needed employee to assess the problems on the early stages and allows automation of routines to efficiently manage the workflow.

Cons:

The TechAnywhere feature that gives in the field access to current info and orders is only through Android phones so those with iPhones don't get the feature.

Dale
Founder in US
Used the Software for: Not provided
Reviewer Source

simply the best out there!

5.0 9 years ago

Comments: Our company was methodical in looking at 5 different software products and found SAMPro hands down to be the best. They have been around over 30 years and understand the service industry.