--- description: Learn more about UKG Pro pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UKG Pro Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [UKG Pro](/software/480/ukg-pro) # UKG Pro Canonical: https://www.capterra.ca/software/480/ukg-pro Page: 1 / 31\ Next: [Next page](https://www.capterra.ca/software/480/ukg-pro?page=2) > UKG helps organizations understand and empower their workforce with AI-driven HR, payroll, and workforce management solutions. > > Verdict: Rated **4.3/5** by 732 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses UKG Pro? Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 732 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: UKG - **Location**: Lowell, US - **Founded**: 1977 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Malay, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Applicant Tracking Software - Approval Process Control - Attendance Tracking Software - Availability Management - Benefits Dashboard - Benefits Management - CRM Software - Calendar Management - Candidate Management - Collaboration Tools - Compensation Management Software - Compliance Management - Dashboard Software - Data Visualization Software - Direct Deposit - Document Management Software - Employee Database - Employee Management - Employee Portal - Employee Profiles - Employee Scheduling Software - Employee Self Service - Feedback Management - Goal Management - Goal Setting/Tracking - HR Management - Interview Management - Job Posting - Mobile Access - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Metrics - Performance Review Management - Progress Tracking - Pulse Surveys - Reporting/Analytics - Self Service Portal - Self-Service Content Curation - Skills Assessment - Succession Management - Succession Planning Software - Surveys & Feedback - Task Management Software - Tax Compliance - Time & Attendance - Timesheet Management - W-2 Preparation - Workflow Management Software ... and 27 more features ## Integrations (41 total) - Achievers - Appcast - Asurint - Beekeeper - Benefitfocus Platform - Bluewater CONNECT - ClearStar - CloudPay - Crew - Equifax - GoodHire - Greenhouse - HireRight - ICIMS - Infor Learning Management System (LMS) ... and 26 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) - [Payroll Software](https://www.capterra.ca/directory/30202/payroll/software) - [Benefits Administration Software](https://www.capterra.ca/directory/10025/benefits-administration/software) - [Talent Management Software](https://www.capterra.ca/directory/10029/talent-management/software) - [Onboarding Software](https://www.capterra.ca/directory/30819/onboarding/software) ## Alternatives 1. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4881 reviews) 2. [Deel](https://www.capterra.ca/software/205015/deel) — 4.9/5 (4312 reviews) 3. [RUN Powered by ADP](https://www.capterra.ca/software/185859/run) — 4.6/5 (1561 reviews) 4. [Paylocity](https://www.capterra.ca/software/86714/webpay) — 4.3/5 (1934 reviews) 5. [ADP Workforce Now](https://www.capterra.ca/software/155895/workforcenow) — 4.4/5 (7277 reviews) ## Reviews ### "Great HRIS overall" — 5.0/5 > **Simon** | *April 24, 2025* | Insurance Software | Recommendation rating: 9.0/10 > > **Pros**: UKG Pro does exactly what we need it to do. We really like that it has worked well for us as an "all in one" solution that handles HR, Payroll, Learning, Performance \& Talent Management, Compensation, Recruitment \& Onboarding etc... While there's no perfect "one size fits all" HRIS, UKG Pro checks a lot of the boxes for us and has been a great system to support our growth and scaling as a department over the last 6 years. > > **Cons**: Ever since the merge between Ultimate and Kronos group, the service and support model has not been where I'd like to see it. Lot's of promises about focus in this area, but yet to see anything come to fruition. Some of the modules UX/UI need improvement and updating - can be a bit clunky. > > We have been a UKG client for 6 years and overall very satisfied overall with the product. The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our employee information. We pretty much utilize all modules and they work as needed. ----- ### "User-Friendly HR Platform with Strong Payroll and Employee Management Features" — 5.0/5 > **Sahil** | *June 13, 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: UKG Pro offers a comprehensive and user-friendly HR and payroll platform that streamlines employee management, benefits administration, time tracking, and reporting. The interface is intuitive, making it easy for employees and administrators to access information and complete tasks efficiently. The candidate and onboarding processes are well organized, improving the overall hiring experience. Communication tools and self-service features reduce administrative workload, while robust reporting capabilities provide valuable workforce insights. Customer support is generally responsive and knowledgeable, and the platform delivers strong value for money for organizations seeking an all-in-one HCM solution. > > **Cons**: Some advanced reporting and configuration features have a learning curve and may require additional training. System updates occasionally introduce minor bugs or changes that can impact workflows. Customer support response times can vary depending on issue complexity, and certain administrative functions may require multiple steps to complete. The mobile experience could also be improved for some HR and manager-specific tasks. > > My overall experience with UKG Pro has been positive. The platform effectively centralizes HR, payroll, talent management, and employee self-service functions into a single system. It improves efficiency, enhances communication, and provides employees with convenient access to their information. The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities support informed decision-making. Although there are occasional usability challenges and minor technical issues, UKG Pro remains a reliable and feature-rich solution for managing workforce operations. ----- ### "Overall Great Expereince" — 5.0/5 > **Verified Reviewer** | *January 20, 2026* | Financial Services Software | Recommendation rating: 3.0/10 > > **Pros**: What I like most is how it saves time by automating tasks like payroll and time tracking. Additionally, it is easy to use and makes managing HR tasks much simpler. > > **Cons**: Some menus and options are hard to find and could be more user-friendly. Overall it works well, but small improvements in speed and navigation would help. > > UKG Pro is a reliable HR platform. The interface is user-friendly, and it makes tracking employee information and payroll straightforward. ----- ### "UKG Pro..." — 5.0/5 > **Swaminathan** | *June 18, 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Comprehensive HR and workforce management platform with strong payroll, recruiting, employee self-service, reporting, and time-tracking capabilities. The integration of multiple HR functions into a single system improves efficiency and reduces administrative work. > > **Cons**: Some areas of the platform can be complex for new users, and certain reports or customizations may require additional training or administrative expertise. System updates occasionally introduce workflow changes that require adjustment. > > UKG Pro is a reliable and feature-rich HCM platform that effectively supports HR, payroll, talent acquisition, and workforce management needs. Its robust functionality and integration capabilities make it a valuable solution for organizations of various sizes. While there is a learning curve for some advanced features, the platform delivers strong operational efficiency and employee management capabilities once fully implemented. ----- ### "A balanced View of UKG Pro" — 4.0/5 > **Vicente** | *February 28, 2026* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about UKG Pro is that the system is user-friendly, with clear interface that makes navigating HR tasks simple. > > **Cons**: What I like least about UKG Pro is that some features feels buried deep in menus, making navigation a bit confusing at first. > > My overall experience with UKG Pro has been moderate. It helps organize tasks, and the self-service option for employees are useful. However, the system can feel complex and overwhelming at times. Overall, it gets the job done. ----- Page: 1 / 31\ Next: [Next page](https://www.capterra.ca/software/480/ukg-pro?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/480/ukg-pro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data