---
description: Learn more about UKG Pro pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: UKG Pro Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [UKG Pro](/software/480/ukg-pro)

# UKG Pro

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> UKG helps organizations understand and empower their workforce with AI-driven HR, payroll, and workforce management solutions.
> 
> Verdict: Rated **4.3/5** by 725 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses UKG Pro?

Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 725 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: UKG
- **Location**: Lowell, US
- **Founded**: 1977

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Danish, English, French, German, Italian, Portuguese, Spanish, Swedish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Activity Dashboard
- Applicant Tracking Software
- Attendance Tracking Software
- Availability Management
- Benefits Dashboard
- Benefits Management
- CRM Software
- Calendar Management
- Candidate Management
- Collaboration Tools
- Compensation Management Software
- Competency Management
- Compliance Management
- Dashboard Software
- Data Visualization Software
- Direct Deposit
- Document Management Software
- Employee Database
- Employee Management
- Employee Portal
- Employee Scheduling Software
- Employee Self Service
- Feedback Management
- Goal Management
- Goal Setting/Tracking
- HR Management
- Interview Management
- Job Posting
- Mobile Access
- Onboarding Software
- Online Benefits Enrollment
- Payroll Management
- Payroll Reporting
- Performance Management
- Performance Metrics
- Progress Tracking
- Pulse Surveys
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Self-Service Content Curation
- Skills Assessment
- Succession Management
- Succession Planning Software
- Surveys & Feedback
- Task Management Software
- Tax Compliance
- Time & Attendance
- Timesheet Management
- W-2 Preparation

... and 27 more features

## Integrations (44 total)

- Achievers
- Appcast
- Asurint
- Beekeeper
- Benefitfocus Platform
- Bluewater CONNECT
- ClearStar
- CloudPay
- Crew
- Equifax
- First Choice
- GoodHire
- Greenhouse
- HireRight
- Indeed for Employers

... and 29 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software)

## Related Categories

- [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software)
- [Payroll Software](https://www.capterra.ca/directory/30202/payroll/software)
- [Benefits Administration Software](https://www.capterra.ca/directory/10025/benefits-administration/software)
- [Talent Management Software](https://www.capterra.ca/directory/10029/talent-management/software)
- [Onboarding Software](https://www.capterra.ca/directory/30819/onboarding/software)

## Alternatives

1. [Deel](https://www.capterra.ca/software/205015/deel) — 4.8/5 (4283 reviews)
2. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4817 reviews)
3. [ADP Workforce Now](https://www.capterra.ca/software/155895/workforcenow) — 4.4/5 (7219 reviews)
4. [RUN Powered by ADP](https://www.capterra.ca/software/185859/run) — 4.6/5 (1430 reviews)
5. [Paylocity](https://www.capterra.ca/software/86714/webpay) — 4.3/5 (1846 reviews)

## Reviews

### "Ukg-Manage payroll with panache" — 5.0/5

> **Vineet** | *November 28, 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: The interface with timecards and scheduling is really easy to learn and teach. We changed the software from Kronos and not much training was required to learn the new platform.
> 
> **Cons**: Sometimes the employees complain about that they are not able to login. Also as a manager I struggle to login if outlook email is open
> 
> Overall its a really great platform to manage attendance, payroll and scheduling needs. Super easy to learn and execute

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### "All-In-One Software" — 4.0/5

> **Verified Reviewer** | *March 30, 2026* | Building Materials | Recommendation rating: 8.0/10
> 
> **Pros**: It's user friendly and easy to use in all aspects.  Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary planning.
> 
> **Cons**: While it's good that it is customizable, it can be painful to navigate through these customizations and make the software exactly what you imagine.
> 
> Overall, experience has been good using UKG Pro.  As a manager of a team, it has allowed me to easily manage times, reviews and overall tasks within a single software.

-----

### "UKG Pro Review Interface" — 5.0/5

> **Ayobami** | *July 14, 2025* | Retail | Recommendation rating: 3.0/10
> 
> **Pros**: Easy access, gets familiar with time. Love the several blank spaces and plain background UIUX interface
> 
> **Cons**: Downside to the blank spaces is the navigation as many sub windows are embedded in each other. Many it tacky to navigate a times
> 
> Best would say good. For a regular used to the platform is great but for a newbie might be a not so good experience. For me I love the challenge of multi level navigation atimes

-----

### "Efficient and effective" — 5.0/5

> **Fatema** | *April 21, 2025* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: The best aspect of UKG Pro is its comprehensive and user-friendly interface, which integrates HR, payroll, and workforce management into a single platform, streamlining processes and improving efficiency.
> 
> **Cons**: Date filter while looking for forms to fill in. This sometimes does not work as expected but if you select 'show all', it brings all the reviews that you have had over time.
> 
> It has been very easy to use and I can see all my personnel data including profile. Changing and updating details is also straightforward. Overall the experience has been awesome\!

-----

### "User-Friendly HR Platform with Strong Payroll and Employee Management Features" — 5.0/5

> **Sahil** | *June 13, 2026* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: UKG Pro offers a comprehensive and user-friendly HR and payroll platform that streamlines employee management, benefits administration, time tracking, and reporting. The interface is intuitive, making it easy for employees and administrators to access information and complete tasks efficiently. The candidate and onboarding processes are well organized, improving the overall hiring experience. Communication tools and self-service features reduce administrative workload, while robust reporting capabilities provide valuable workforce insights. Customer support is generally responsive and knowledgeable, and the platform delivers strong value for money for organizations seeking an all-in-one HCM solution.
> 
> **Cons**: Some advanced reporting and configuration features have a learning curve and may require additional training. System updates occasionally introduce minor bugs or changes that can impact workflows. Customer support response times can vary depending on issue complexity, and certain administrative functions may require multiple steps to complete. The mobile experience could also be improved for some HR and manager-specific tasks.
> 
> My overall experience with UKG Pro has been positive. The platform effectively centralizes HR, payroll, talent management, and employee self-service functions into a single system. It improves efficiency, enhances communication, and provides employees with convenient access to their information. The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities support informed decision-making. Although there are occasional usability challenges and minor technical issues, UKG Pro remains a reliable and feature-rich solution for managing workforce operations.

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## Links

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