--- description: Learn more about NetDocuments pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NetDocuments Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [NetDocuments](/software/455/netdocuments) # NetDocuments Canonical: https://www.capterra.ca/software/455/netdocuments Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/455/netdocuments?page=2) > Cloud-based document management system for legal teams with email filing, workflow automation, eSignature, and Microsoft 365. > > Verdict: Rated **4.2/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NetDocuments? Law firms and corporate legal, compliance, and government legal departments of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 51 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: NetDocuments - **Location**: Lehi, US - **Founded**: 1999 ## Commercial Context - **Pricing Details**: Contact NetDocuments for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Spanish - **Available Countries**: Australia, Brazil, Canada, Mexico, New Zealand, United Kingdom, United States ## Features - @mentions - AI/Machine Learning - Alerts/Notifications - Archiving & Retention - Batch Processing - Business Process Automation - Change Management Software - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Content Library - Content Management System (CMS) Software - Data Extraction Software - Data Import/Export - Data Synchronization - Document Capture - Document Check-in/Check-out - Document Generation Software - Document Management Software - Document Storage - Drag & Drop - Due Diligence - Electronic Signature - File Conversion - File Sharing Software - For Legal Professionals - Forms Creation & Design - Forms Management - Full Text Search - Indexing - Mobile Access - Natural Language Interface - Reporting & Statistics - Reporting/Analytics - Review Automation - Role-Based Permissions - Search/Filter - Shared Inboxes - Task Management Software - Text Extraction - Text Summarization - Version Comparison - Version Control - Version Rollback - Workflow Automation - Workflow Configuration - Workflow Management Software ... and 5 more features ## Integrations (21 total) - Centerbase - Claude - Clio Manage - CoCounsel Legal - Docusign - FileTrail Records Management - Gemini - Harvey - Harvey AI - Legora - Litera Check - Litera Compare - Litera One - Microsoft Excel - Microsoft Outlook ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Document Management Software](https://www.capterra.ca/directory/30063/document-management/software) ## Related Categories - [Document Management Software](https://www.capterra.ca/directory/30063/document-management/software) - [Legal Document Management Software](https://www.capterra.ca/directory/10049/legal-document-management/software) - [Law Practice Management Software](https://www.capterra.ca/directory/20038/law-practice-management/software) - [Enterprise Search Software](https://www.capterra.ca/directory/31096/enterprise-search/software) - [Content Collaboration Platforms](https://www.capterra.ca/directory/32935/content-collaboration/software) ## Alternatives 1. [Google Drive](https://www.capterra.ca/software/161425/drive) — 4.8/5 (28625 reviews) 2. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17731 reviews) 3. [OneDrive](https://www.capterra.ca/software/161304/onedrive) — 4.5/5 (12884 reviews) 4. [Microsoft 365](https://www.capterra.ca/software/58688/microsoft-365) — 4.6/5 (14167 reviews) 5. [Microsoft SharePoint](https://www.capterra.ca/software/1167/sharepoint) — 4.4/5 (5469 reviews) ## Reviews ### "Recommended" — 2.0/5 > **Natalia** | *March 1, 2025* | Alternative Medicine | Recommendation rating: 7.0/10 > > **Pros**: The organization of documents is a simple and objective way. > > **Cons**: The AI feature was not always accurate or consistent. ----- ### "A good program" — 4.0/5 > **Julie** | *April 17, 2026* | Legal Services | Recommendation rating: 8.0/10 > > **Pros**: Ease of use and the ability to organize the documents as needed. Its a good program for organizing legal documents. > > **Cons**: The lack of ability to link/cooperate with other programs in my system for continuity. It does always work well with my billing programs. > > Overall I am pretty happy with NetDocs. It could be better to use with Litify and other tracking programs used in our firm. ----- ### "DO NOT RECOMMEND NETDOCS AT THIS TIME" — 1.0/5 > **Jim** | *September 26, 2025* | Law Practice | Recommendation rating: 1.0/10 > > **Pros**: The fact that my case management company (not NetDocuments) linked our software to their product has been helpful. I can press a button on my case management product and pull up all the documents associated with that case. Again, this is something the team from my case management program did. > > **Cons**: 1. Very slow to preview - significant latency in just trying to look at a document 2. Very high price - approximately $30,000.00 annually for 1.8 terabytes of storage 3. Their OCR doubles your space requirements - need to pay for twice the space you need because the OCR Netdocuments uses is very inefficient in that requires that they need to save the OCRd version as a second version - very different than what Worldox used to use 4. Went from Worldox to Netdocuments. It is actually difficult to locate documents at times. This is leading to employees saving in file explorer > > I cannot recommend NetDocuments, primarily due to excessive costs and inefficiency. One major issue is how the platform handles OCR: every OCR’d file is stored as a second version, which doubles storage usage and greatly increases expenses. With Worldox, OCR did not create duplicate files, which saved substantial disk space. For our small firm of 23 users, WITHOUT any of the AI features, NetDocuments costs nearly $30,000 per year for only 1.8 terabytes—an unsustainable price. Another serious drawback is the lack of efficient document and email previewing. Worldox allowed instant previews in a panel, making it easy to identify content quickly. NetDocuments forces you to open each file, and even then the preview pane often lags noticeably. This slows down workflow and makes daily tasks unnecessarily frustrating. While I understand that NetDocuments is cloud-based, so are Outlook 365 and Adobe Acrobat, both of which provide fast, seamless previews. If those services can optimize their systems for speed, NetDocuments should be able to do the same. Until NetDocuments resolves its OCR storage inefficiencies and significantly improves preview performance, I cannot recommend it for firms that value productivity and cost-effectiveness. ----- ### "Overall a good product, but with some glitches." — 4.0/5 > **Ann** | *July 23, 2025* | Legal Services | Recommendation rating: 7.0/10 > > **Pros**: Intuitive search tools allow you to search for key terms across all files quickly and easily. It also has an option to recall recent documents that comes in very handy. > > **Cons**: The "per-named" file folders do not have an option to create subfolders within them. For instance, the pre-named file folder for Deposition Related does not allow me to create a subfolder within (i.e. a separate folder for each deponent). In order to do that, I have to create a separate folder for Deposition Related, then add subfolders within that folder. This results in duplicate folders/locations, so I end up with a file called "Deposition Related" then a separate folder entitled "Deposition Related" within which I can then create the necessary subfolders. It's very clunky. Also, the ND sessions time out too fast. Even when I'm actively working within a case, the system will "time out" forcing me to log back in. It is annoying and disruptive. > > Overall, a good experience, but there are certain glitches that can be annoying. The file/subfolder issue described above is one. Also, when I move or copy files from one file or folder to another, I often get bounced back to the home page, and I have to re-open the case I was working on. Also, as mentioned, the system times out too fast, and should not time-out at all if I'm actively working in the file. ----- ### "Excellent Organization and Sharing Platform" — 5.0/5 > **Maggie** | *July 9, 2025* | Law Practice | Recommendation rating: 9.0/10 > > **Pros**: NetDocuments provides an application that is easy to navigate for thousands of documents, including all different file formats. > > **Cons**: On occasion, NetDocuments struggles to find certain files through its search feature, such as emails with certain phrases in their titles. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/455/netdocuments?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/455/netdocuments) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data