What Is rezStream?

Partner with rezStream for a Cloud-based property management system and online booking engine. Our modern solution will simplify the way you manage your day-to-day operations AND drive more bookings! Schedule automatic emails, easily set and manage rates, offer contactless check-ins, and connect to over 80 OTAs with our channel manager.

We offer a true one-stop-shop Suite offering with a 99% customer satisfaction rating and 24/7 support. Schedule your demo today!

Who Uses rezStream?

Independent hotels under 150 rooms that use a combination of digital marketing and software to support their business. Pay less and get more with our suite of solutions and expertise!

Where can rezStream be deployed?

Cloud-based
On-premise

About the vendor

  • rezStream
  • Founded in 2005

rezStream support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, Mexico, United States

Languages

English

rezStream pricing

Starting Price:

US$40.00/month
  • Yes, has free trial
  • No free version

rezStream does not have a free version but does offer a free trial. rezStream paid version starts at US$40.00/month.

Pricing plans get a free trial

About the vendor

  • rezStream
  • Founded in 2005

rezStream support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, Mexico, United States

Languages

English

rezStream videos and images

rezStream Software - Dashboard
rezStream Software - Occupancy Map
rezStream Software - People Screen
rezStream Software - Revenue by Unit
rezStream Software - Image Management
View 6 more
rezStream video
rezStream Software - Dashboard
rezStream Software - Occupancy Map
rezStream Software - People Screen
rezStream Software - Revenue by Unit
rezStream Software - Image Management

Features of rezStream

  • Billing & Invoicing
  • Booking Notes
  • CRM Software
  • Calendar/Reminder System
  • Customer Support Software
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Housekeeping Management
  • Maintenance Management Software
  • Marketing Automation Software
  • Online Booking
  • Payment Processing Software
  • Point of Sale (POS)
  • Rate Management
  • Reporting/Analytics
  • Reservations Management

Alternatives to rezStream

Easily get bookings, & manage reservations & payments from anywhere, with the world's most trusted hotel software for small properties. Learn more about Little Hotelier
Cloudbeds offers a single platform for you to efficiently manage guests, staff, inventory, pricing, and data in real-time. Learn more about Cloudbeds
Streamline is a powerful vacation rental & property management software built to maximize conversions, efficiency, and revenue. Learn more about Streamline
Online bookings and guest management system that provides reservation sources tracking, group reservations, calendar with reminders. Learn more about ResNexus
RezExpert is a fully featured Reservation & Property Management system suitable for any business that needs to manage bookings.
A suite of software and tools dedicated to lodging, restaurant and activities.
Flexible and scalable cloud-based reservation management system for campgrounds, National Parks, RV parks, RV resorts, and marinas. Learn more about RMS Cloud
mycloud is award-winning fastest-growing and adopted solution across mid-size as well as large reputed independent and chain hotels.
All-in-one cloud-based property management solution for Australian management rights properties. providing a portable and stable PMS.

Reviews of rezStream

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.7
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
68%
4
29%
1
3%
Ken
GM in U.S.
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Venice Beach Villas

5.0 last month New

Comments: Fantastic. The support team as Rezstream is second to none.

Pros:

User Friendly. Quick and easy to navigate

Cons:

Adjusting pricing for different seasonal rates is a hassle

rezStream Response

4 weeks ago

Thank you for your review Ken! We're glad that you are enjoying the system. I know our team is working on the rate setup and how to make that easier. Thanks for being a rezStream customer and as always, let us know how we can help!

Ernest
Front Desk Receptionist in U.S.
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

A Simple Hospitality System

4.0 10 months ago

Comments: Overall experience is great. The small occasional bug, which can also be caused by our slow internet, it is not a hinderance just a small annoyance. The support team definitely helps with the experience, without them, the experience would probably be worse.

Pros:

The product is very easy to use and understand. There is plenty of information on how to use certain features, but you can always contact the support team to get help with any problem. Can be used anywhere with an internet connection (the faster speeds the better is works).

Cons:

An occasional bug that has returned where sometimes our notes for the reservation do not save, causing confusion. Not being able to resize "repair" blocks without having to fully reopen the "site" just to shorten it by 1 day.

rezStream Response

10 months ago

Hi Ernest. Thank you for the review! We love hearing from our customers. I will make sure we add the resizing of the out of service to the future requests. We will also reach out regarding that bug you are seeing to give you a status. Thank you again for the feedback and for being a loyal customer of rezStream. Have a wonderful day!

Steve
General Manager in U.S.
, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Not ready for Prime Time

1.0 6 years ago

Comments: We've been customers of RezStream for over 12 years. They had a great product, Rez Pro, and were good partners. Unfortunately they basically scrapped that product and forced everyone to move to Rez Cloud. That was exciting news for us as we figured newer is better. Unfortunately, the new system is missing so much that it's been a huge step backward for our business. I think it can be a good system but it's really still in the Beta testing stage in my opinion. It does capture and track guest reservations but it's lack of basic business reporting means its usefulness is quite primitive. There is no way to track occupancy, rev-par etc. There is not even a way to track sales tax in a meaningful way. Furthermore, it's quite difficult to set up and track business. The developers have really missed the mark for any property larger than 5 or 10 rooms. It's too bad they didn't just look at the great system they had and move it into the cloud. Unfortunately there's no going back as RezStream no longer sells or supports the older but far better Rez Pro. We're currently looking for a better PMS and will switch off Rez Cloud as soon as we can after nearly 13 years with the company

Pros:

not much but it does do a decent job of capturing reservations but not much more.

Cons:

It's not a finished product and is horribly lacking in basic business reporting to the point of being unusable. If you care at all about tracking business performance, group bookings, etc you will not like this system

Kim
GM in U.S.
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

RezStream Makes Us Run

5.0 3 months ago

Comments: We have used RezStream for over 8 years and find it to be a dynamic product.

Pros:

RezStream allows easy interface between client and consumer at every touch point.

Cons:

Wish we could let groups make reservations more easily without all recreating the wheel everytime.

Alternatives Considered: WebRezPro and ThinkReservations

Reasons for Switching to rezStream: Remained with RezStream because all innovative features were covered. The others had only incidental feature advantages and frankly, Rezstream eventually adopted them all.

rezStream Response

3 months ago

Thank you for your review Kim! We are grateful for long-time customers like yourself and glad to hear that you're seeing the team progress. Thanks again.

Lori
Reservation Manager in U.S.
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Very User Friendly

5.0 11 months ago

Comments: From day one that when we decided to change to RezStream, they have offered great support and have never made me feel that I was not important. They take the time to know what we are looking for in our reports and what we would like from the software. If they don't have it, they put it on their list and most items have been improved to give the information we are looking for.

Pros:

The transition from our previous system to RezStream went quite smoothly. A few bumps but that is to be expected with any change. RezStream tested the integration of our old system to theirs before we made the change. The support from RezStream is great, they are quick to reply to emails and help or fix any issues that have come up.

Cons:

RezStream has changed, updated or created reports and other areas of the software that were not functioning they way we would like. So at this time there is nothing that I lease like about the software that I can think of.

rezStream Response

11 months ago

Hi Lori. Thanks so much for taking the time to review rezStream Cloud. We are so happy that you are happy! As always, let us know if we can help. Thank you for being a rezStream customer!