15 years helping Canadian businesses
choose better software

What Is rezStream?

Our Cloud-based campground management reservation system and online booking engine offers a modern solution that will simplify the way you manage your day-to-day operations while driving more bookings to your property! Rebook guests with ease, set up weekly rates, manage boat rentals with resources, and simplify communication with guest messaging.

Partner with us for a true one-stop-shop Suite offering with a 99% customer satisfaction rating and 24/7 support. Schedule your demo today!

Who Uses rezStream?

Independent hotels under 150 rooms that use a combination of digital marketing and software to support their business. Pay less and get more with our suite of solutions and expertise!

Where can rezStream be deployed?

Cloud-based
On-premise

About the vendor

  • rezStream
  • Founded in 2005

rezStream support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, Mexico, United States

Languages

English

rezStream pricing

Starting Price:

US$40.00/month
  • Yes, has free trial
  • No free version

rezStream does not have a free version but does offer a free trial. rezStream paid version starts at US$40.00/month.

Pricing plans get a free trial

About the vendor

  • rezStream
  • Founded in 2005

rezStream support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, Mexico, United States

Languages

English

rezStream videos and images

rezStream Software - Dashboard
rezStream Software - Occupancy Map
rezStream Software - People Screen
rezStream Software - Revenue by Unit
rezStream Software - Image Management
View 6 more
rezStream video
rezStream Software - Dashboard
rezStream Software - Occupancy Map
rezStream Software - People Screen
rezStream Software - Revenue by Unit
rezStream Software - Image Management

Features of rezStream

  • Booking Management
  • Booking Notes
  • CRM Software
  • Calendar Management
  • Channel Management Software
  • Customer Support Software
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Housekeeping Management
  • Inventory Management Software
  • Maintenance Management Software
  • Marketing Automation Software
  • Online Booking
  • Online Reservations
  • Payment Processing Software
  • Point of Sale (POS)
  • Promotions Management
  • Rate Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Third-Party Integrations

Alternatives to rezStream

Used in hotels, motels, and other over night rentals to book reservations, create reportsm and track guest history
Streamline: most powerful enterprise vacation rental property management software built to maximize conversions, efficiency, revenue Learn more about Streamline
Guest Tracker Campground & Lodging software for all size campgrounds, lodges, RV parks, & marinas. Desktop and Cloud based options. Learn more about GuestTracker
Great for B&B, Boutique Hotel owners. Get a custom website with online booking. Lowest OTA fees. Self-check-in funcitonality available.
Easily get bookings, & manage reservations & payments from anywhere, with the world's most trusted hotel software for small properties.
The property management system, online booking engine, and channel manager for your bed & breakfast, boutique hotel, or property group. Learn more about ThinkReservations
Easy to use booking engine & availability displays. Contact us: [email protected] with questions or to get a free trial.
eviivo Suite, the all-in-one property management platform, provides an easy way to grow your campground business all year round.
Leading vacation rental software with fee-free distribution, trust accounting, reservation management, & more for property managers. Learn more about Escapia

Reviews of rezStream

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.8
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
78%
4
20%
1
2%
Chrystal
Manager in US
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

rezStream is Amazing!

5.0 last month New

Comments: Overall I love rezstream. I have looked at some others and no others have felt right. I just like rezstream's ease of use and the functions and ability it allows for the user. If I have a problem it always a easy fix with a phone call to a real person that has always assisted me fast and been helpful to solve my problem. We are a small with only 10 cabins and expanding to have about 10 more soon and this just works perfect for us!

Pros:

I like the user control options, support and integration options!

Cons:

I wish the my allocator link for our vrbo would bring over more information such as payment information paid out so reports would be more accurate on the financials.

Alternatives Considered: Hostaway , Cloudbeds and WebRezPro

Reasons for Switching to rezStream: We chose rezStream originally due to word of mouth and someone we know using this property management system. After using rezStream and having the system in place the trials of these other systems just could not measure up to the comfortability, user control options, and ease of use that rezStream offers. Anytime I had any problems it was a easy phone call with a real person who assisted me promptly. There is not much about rezstream I have to complain about the connection information transfer from VRBO and Air BNB is minor. If something works well for you and you have no major complaints why switch.

rezStream Response

last month

Thank you for the wonderful review, Chrystal. WE appreciate the kind words and glad you find the value and ease of use. We're excited to be releasing our channel manager that should bring a noticeable upgrade for your VRBO and Airbnb connection.

Roger
Innkeeper in US
Leisure, Travel & Tourism, Self Employed
Used the Software for: 1+ year
Reviewer Source

Rezstream for a small Bed & Breakfast

5.0 5 months ago

Pros:

Great support staff that walked me through the initial onboarding, and have been very helpful since when I have encountered any issues or concerns.

Cons:

So far nothing major has come up. A minor nitpick is the number of emails from a simple inquiry due to their call ticket system, but better that they have a call tracking system.

Alternatives Considered: iMagic Hotel Reservation , WebRezPro , ResNexus , Little Hotelier , eviivo and ThinkReservations

Reasons for Choosing rezStream: I needed a better interface for mobile customers, and integrated card processing to eliminate the number of times I was entering duplicate data.

Switched From: iMagic Hotel Reservation and Availability Online

Reasons for Switching to rezStream: I felt it offered the best value for the cost. It was not the lowest cost nor the highest. Plus Rezstream offered marketing services, which I added after about 6 months.

rezStream Response

5 months ago

Thank you for such a detailed review, Roger! We are so happy to hear that things are going well. We appreciate your feedback on our ticketing system as well. I will pass along that feedback to see if there's anything that we potentially could do to eliminate an email or two. But you are right, maybe more tracking is better than no tracking at all! Thanks again for your review and let us know if you need anything in the future.

Steve
General Manager in US
, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Not ready for Prime Time

1.0 8 years ago

Comments: We've been customers of RezStream for over 12 years. They had a great product, Rez Pro, and were good partners. Unfortunately they basically scrapped that product and forced everyone to move to Rez Cloud. That was exciting news for us as we figured newer is better. Unfortunately, the new system is missing so much that it's been a huge step backward for our business. I think it can be a good system but it's really still in the Beta testing stage in my opinion. It does capture and track guest reservations but it's lack of basic business reporting means its usefulness is quite primitive. There is no way to track occupancy, rev-par etc. There is not even a way to track sales tax in a meaningful way. Furthermore, it's quite difficult to set up and track business. The developers have really missed the mark for any property larger than 5 or 10 rooms. It's too bad they didn't just look at the great system they had and move it into the cloud. Unfortunately there's no going back as RezStream no longer sells or supports the older but far better Rez Pro. We're currently looking for a better PMS and will switch off Rez Cloud as soon as we can after nearly 13 years with the company

Pros:

not much but it does do a decent job of capturing reservations but not much more.

Cons:

It's not a finished product and is horribly lacking in basic business reporting to the point of being unusable. If you care at all about tracking business performance, group bookings, etc you will not like this system

Amanda
Property manager in US
Hospitality, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Awesome customer service

5.0 4 months ago

Pros:

I cannot say enough positive things about the customer service at Rezstream. I have been working with them for quite some time now and I have always been blown away by the level of care and attention they provide. In particular, [sensitive content hidden] have been absolutely amazing. They always go above and beyond to ensure that our needs are met and that we are satisfied with their services. One thing that really stands out to me is their availability. I have had instances where I needed assistance on a Sunday and to my surprise, I was able to get in touch with someone from Rezstream. [sensitive content hidden] truly go the extra mile for their customers and it is evident in their willingness to help at any time, even outside of regular business hours. Their knowledge and expertise in the industry are also top-notch. They are always up to date with the latest trends and technologies, and their recommendations have greatly helped our business grow. I have no doubt that if it wasn't for their guidance, our business would not be where it is today. What truly sets Rezstream apart from other companies is their genuine care for their customers. They treat us like family and always make us feel valued. [sensitive content hidden], in particular, have been such a pleasure to work with. They are friendly, professional, and always willing to listen to our needs and concerns. In conclusion, I highly recommend Rezstream to anyone in the hospitality industry. Their customer service is truly exceptional and their employees, especially [sensitive content hidden], are a huge asset to the company. Thank you, Rezstream, for all that you do for us. Without a doubt, our business would not be as successful as it is today without your support.

Cons:

Absolutely nothing!!! They go above and beyond for there customers!!

rezStream Response

4 months ago

Wow! Thanks, Amanda for your fabulous review! we're thrilled you're a rezStream customer and are seeing the value that we provide. As always, let us know if we can help with anything!

Anela
Reservation Supervisor/Office Manager in US
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy is Better

5.0 last year

Comments: It is the most easiest PMS I have ever used. I have been in this industry for 40 years and have gone from DOS systems to Cloud. Being in the cloud made working from home easier especially during non operations days, during renovation and during the pandemic.

Pros:

The ease of contacts, the ability to merge, the system picks up when they happen.

Cons:

Little things that can transpose, such a hold on a room, to convert to an actual booking without releasing the hold and starting all over with a booking. You take the chance of it getting booked under your nose if you are not careful.

rezStream Response

last year

What a great review Anela. So excited that someone that's been in the industry for 40 years thinks our software is great!! I am happy to hear that by making the switch, it has made things easier for you. I am going to have our team reach out to try to better understand the issue you mentioned in the con. Thanks again for the review!