--- description: Learn more about Key Survey pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Key Survey Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Survey Tools](/directory/30092/survey/software) > [Key Survey](/software/40388/enterprise-survey-software) # Key Survey Canonical: https://www.capterra.ca/software/40388/enterprise-survey-software Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/40388/enterprise-survey-software?page=2) > Key Survey is a configurable, powerful survey platform to collect, manage, and analyze feedback and data to inform strategy. > > Verdict: Rated **4.6/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Key Survey? Heads of customer and employee experience, HR, consulting market research, and data and insights responsible for collecting, collating and analyzing data to inform strategy and policy. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 40 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: WorldAPP - **Location**: Braintree, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$10,000.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Contact Key Survey for pricing information or a quote. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Benchmarking - Complaint Monitoring - Customer Experience Management - Customer Segmentation - Customizable Forms - Customizable Templates - Dashboard Software - Data Visualization Software - Email Marketing Software - Engagement Tracking - Feedback Management - Multi-Channel Data Collection - Multi-Channel Distribution - Negative Feedback Management - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - Sentiment Analysis - Skip Logic - Survey Builder - Survey/Poll Management - Surveys & Feedback - Text Analysis Software - URL Customization - Visual Analytics ## Integrations (2 total) - IBM Cognos Analytics - SAP BusinessObjects Business Intelligence ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Tools](https://www.capterra.ca/directory/30092/survey/software) ## Related Categories - [Survey Tools](https://www.capterra.ca/directory/30092/survey/software) - [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software) - [Employee Engagement Software](https://www.capterra.ca/directory/30817/employee-engagement/software) - [Market Research Software](https://www.capterra.ca/directory/10041/market-research/software) - [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software) ## Alternatives 1. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews) 3. [Workhuman](https://www.capterra.ca/software/125670/workhuman) — 4.8/5 (2157 reviews) 4. [Vantage Circle](https://www.capterra.ca/software/167264/vantage-circle) — 4.7/5 (5122 reviews) 5. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10427 reviews) ## Reviews ### "Easy to setup commands." — 3.0/5 > **Thorsten** | *January 7, 2025* | Airlines/Aviation | Recommendation rating: 5.0/10 > > **Pros**: Key survey offers a full permissions towards your, you can set instructions while creating survey forms and logical instructions are high allow and make the forms very differential. > > **Cons**: I appreciate them for keeping their studies though they should improve on their graphics. ----- ### "Satisfactory" — 4.0/5 > **Phil** | *June 16, 2017* > > **Pros**: Very rigorous logic and an easy editing interface. The launch feature also makes it easy to track completion and progress. > > **Cons**: Not as many question-type options as other platforms (i.e., ranking drag and drop), and the designs can use some updating. ----- ### "KeySurvey works well for my needs" — 4.0/5 > **Michael** | *June 15, 2017* > > **Pros**: It is easy to use. I'm a big fan of the show/hide feature. I also like the branching options. The reporting tool is great as well. > > **Cons**: I've used other survey tools that have more bells and whistles and more layouts, but I've also never had a need for those. ----- ### "Good product, flexible and intuitive" — 5.0/5 > **Julien** | *June 20, 2017* > > **Pros**: There are far more possibilities to customise actions and responses than with other products. It makes the software really versatile, and it's easy to integrate. The support is excellent. > > **Cons**: There is still room for improvement, in particular around the layout options of the pre-defined layout. Very little customisation is available with regards to laying out the questions in a specific way. Using the non pre-defined layout is very fiddly, and so it can make life difficult. The software is still very expensive. ----- ### "on par with other systems in most areas" — 4.0/5 > **BENJAMIN** | *June 15, 2017* > > **Pros**: The platform is easy to use and doesn't take long to learn. Efficiency is key and the more intuitive a product is the more likely we are to use it. > > **Cons**: It can take a bit of effort at times to figure out the best way to do things within the software. It has a lot of capabilities and if you aren't constantly pushing the boundaries of what you know you could miss some of what is offered. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/40388/enterprise-survey-software?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/40388/enterprise-survey-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data