15 years helping Canadian businesses
choose better software

What Is Criterion HCM?

HCM Without Compromise

Criterion provides human capital management (HCM) software for midmarket organizations, helping organizations in construction, financial services, nonprofits and higher education streamline their critical HR, payroll, talent engagement, and workforce management processes. Criterion HCM is available direct to customers and through a global partner network in more than 10 countries.

Who Uses Criterion HCM?

Mid-sized companies (250 - 2,500 employees) in construction, financial services, nonprofits and higher education.

Criterion HCM Software - Criterion mobile app home page
Criterion HCM Software - Paycheck view on mobile app
Criterion HCM Software - Scheduling on mobile app
Criterion HCM Software - Powerful analytic dashboard can be customized for individual users to show the information they need quickly and easily.
Criterion HCM Software - Our employee self service help employees, managers, administrators, and executives have a consolidated location for the HR, Payroll, Time, and Talent information they need when they need it.

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Reviews of Criterion HCM

Average score

Overall
4.3
Ease of Use
4.4
Customer Service
4.3
Features
4.5
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
46%
4
46%
2
8%
Joel Neil
Joel Neil
Specialist Recruiter in UK
Verified LinkedIn User
Media Production, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Good For Talent Engagement Solutions

5.0 9 months ago

Comments: Integrated with other HCM software, worked on the talent engagement, outcome was satisfying.

Pros:

Interface looks good and appealing when you adapt to it. Shows history of anything you need and creates quick graphs in real-time.

Cons:

Not very easy to use at the beginning, lots of features that we do not use regularly. Need to keep simple.

Mac
Sales Operations in Canada
Consumer Goods, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great software for HR and employees

4.0 7 months ago

Comments: Overall, it is a great platform for managing our time-off and payroll. I love that I can see how much of my pay is going towards taxes, and all the different breakouts. I would recommend it to companies looking for HR platforms.

Pros:

I really like the functionality for signing up for courses/lessons that we have to do as a company. It's super easy for me to register for classes on Criterion, and it syncs to my calendar. I also really like the time management aspect of it, where I can see how many PTO day's I have left in a year.

Cons:

I feel as though the UI is a bit dated - it looks a bit old, but that could be something we can change on our end.

Linda
Secretary/Assistant Treasurer in US
Retail, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Buyer Beware!

2.0 3 years ago

Pros:

It is easy to see an employee's history. The time clock functionality is definitely a plus. Processing payrolls are streamlined with minimal data input. The re-hiring feature is very beneficial.

Cons:

There is a rounding issue with reports. The actual amount paid to employees' do not match reports. Very difficult to get issues resolved timely, if ever resolved. The system does not have the capability to create files to upload for state W-2 reporting (even though we were told that would not be a problem before purchasing). Many times it has taken up to 45 minutes to log into the system. It is difficult to get reports that meet certain needs for reporting benefits. End up using several reports to consolidate into one for the required reporting information. Issues with employees that live is one state and work in another state.

Chelsey
HR Director in US
Construction, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Criterion for nation-wide construction company

4.0 2 years ago

Comments: We eliminated double entry, have saved money and storage on saving personnel files and are able to customize access to many people to use the system as it works best for them while maintaining security.

Pros:

Easy to use and to be trained on. Everything filters into the appropriate to eliminate double entry

Cons:

Employee history could include more information for companies who have employees who come and go multiple times.

Susan
Mgr of HR & OD in US
Used the Software for: 1-5 months
Reviewer Source

Good

5.0 6 years ago

Pros:

It is truly an HR software built with HR end users in mind. The fact that positions are separate and allow you to track FTEs is logical versus some that I previewed that make simple things like EEO codes driven by the employee record versus the position record.

Cons:

Flexible report writing features, or lack thereof. Getting data back out of the system in the form of reports is not user friendly.