What Is Criterion HCM?

HCM Without Compromise

Criterion provides human capital management (HCM) software for midmarket organizations, helping organizations in construction, financial services, nonprofits and higher education streamline their critical HR, payroll, talent engagement, and workforce management processes. Criterion HCM is available direct to customers and through a global partner network in more than 10 countries.

Who Uses Criterion HCM?

Mid-sized companies (250 - 2,500 employees) in construction, financial services, nonprofits and higher education.

Where can Criterion HCM be deployed?

Cloud-based
On-premise

About the vendor

  • Criterion
  • Located in Norwalk, US
  • Founded in 1984

Criterion HCM support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United States

Languages

English

Criterion HCM pricing

Starting Price:

Not provided by vendor
  • No free version

Criterion HCM does not have a free version.

Pricing plans

About the vendor

  • Criterion
  • Located in Norwalk, US
  • Founded in 1984

Criterion HCM support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United States

Languages

English

Criterion HCM videos and images

Criterion HCM Software - Criterion mobile app home page
Criterion HCM Software - Paycheck view on mobile app
Criterion HCM Software - Scheduling on mobile app
Criterion HCM Software - Powerful analytic dashboard can be customized for individual users to show the information they need quickly and easily.
Criterion HCM Software - Our employee self service help employees, managers, administrators, and executives have a consolidated location for the HR, Payroll, Time, and Talent information they need when they need it.
View 6 more
Criterion HCM video
Criterion HCM Software - Criterion mobile app home page
Criterion HCM Software - Paycheck view on mobile app
Criterion HCM Software - Scheduling on mobile app
Criterion HCM Software - Powerful analytic dashboard can be customized for individual users to show the information they need quickly and easily.
Criterion HCM Software - Our employee self service help employees, managers, administrators, and executives have a consolidated location for the HR, Payroll, Time, and Talent information they need when they need it.

Features of Criterion HCM

  • 360 Degree Feedback Software
  • Applicant Tracking Software
  • Compensation Management Software
  • Deduction Management
  • Employee Benefits Administration
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Onboarding Software
  • Online Benefits Enrollment
  • Payroll Management
  • Reporting/Analytics
  • Self Service Portal
  • Time & Attendance
  • Vacation/Leave Tracking

Alternatives to Criterion HCM

Rippling lets you easily manage your US and global employees’ payroll, benefits, expenses, devices, apps, and more—in one place. Learn more about Rippling
Workforce, Payroll and Talent software to consolidate and automate your people management. Learn more about Workzoom
With intuitive technology and a world-class team of experts, Namely empowers HR with a solution designed for mid-sized businesses.
From onboarding and benefit enrollment to talent management and more, we eliminate administrative headaches with one single app.
Sage HR is an award-winning HR management solution that simplifies HR.
Factorial streamlines HR processes for every stage of the employee life cycle so HR can focus on what really matters. Learn more about Factorial
Easy to use, scalable, and comprehensive HR software for businesses of all sizes. Pay only for the modules you use. Learn more about SutiHR
BambooHR is an award-winning HR platform that helps your growing organizations automate, centralize, and connect your people data. Learn more about BambooHR
Humi is Canada's leading HR, benefits, and payroll solution that streamlines your people operation tasks and is easy to use. Learn more about Humi

Reviews of Criterion HCM

Average score

Overall
4.3
Ease of Use
4.4
Customer Service
4.1
Features
4.6
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
57%
4
29%
2
14%
Linda
Secretary/Assistant Treasurer in US
Retail, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Buyer Beware!

2.0 2 years ago

Pros:

It is easy to see an employee's history. The time clock functionality is definitely a plus. Processing payrolls are streamlined with minimal data input. The re-hiring feature is very beneficial.

Cons:

There is a rounding issue with reports. The actual amount paid to employees' do not match reports. Very difficult to get issues resolved timely, if ever resolved. The system does not have the capability to create files to upload for state W-2 reporting (even though we were told that would not be a problem before purchasing). Many times it has taken up to 45 minutes to log into the system. It is difficult to get reports that meet certain needs for reporting benefits. End up using several reports to consolidate into one for the required reporting information. Issues with employees that live is one state and work in another state.

Chelsey
HR Director in US
Construction, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Criterion for nation-wide construction company

4.0 12 months ago

Comments: We eliminated double entry, have saved money and storage on saving personnel files and are able to customize access to many people to use the system as it works best for them while maintaining security.

Pros:

Easy to use and to be trained on. Everything filters into the appropriate to eliminate double entry

Cons:

Employee history could include more information for companies who have employees who come and go multiple times.

Susan
Mgr of HR & OD in US
Used the Software for: 1-5 months
Reviewer Source

Good

5.0 5 years ago

Pros:

It is truly an HR software built with HR end users in mind. The fact that positions are separate and allow you to track FTEs is logical versus some that I previewed that make simple things like EEO codes driven by the employee record versus the position record.

Cons:

Flexible report writing features, or lack thereof. Getting data back out of the system in the form of reports is not user friendly.

Peggy
US
Used the Software for: Not provided
Reviewer Source
Source: SoftwareAdvice

ESS Review

5.0 8 years ago

Pros:

I really appreciate the support that is provided. They are very quick to respond to any problem that I have and also to communicate where they are in the process. What I like best about the product is the ease of looking up information on an employee. Being able to see their history at my fingertips is awesome.

Cons:

It runs a little slow sometimes, but there is really nothing I don't like.

Megan
Client Processing Service Specialist in US
Management Consulting, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

System is great, data upload is iffy, customer service is acceptable

4.0 5 years ago

Pros:

I think the amount of things you can do with the service is amazing. Reports are easy to customize and pull

Cons:

The customer service has been slow to respond and has not had some of the answers needed. The difficulty of doing a large upload