--- description: Learn more about CaseMap+ AI pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CaseMap+ AI Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/20040/legal-case-management/software) > [CaseMap+ AI](/software/35995/casemap) # CaseMap+ AI Canonical: https://www.capterra.ca/software/35995/casemap Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/35995/casemap?page=2) > CaseMap Cloud is a case management software that organizes, visualizes, and analyzes case details. > > Verdict: Rated **3.7/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CaseMap+ AI? Designed for businesses of all sizes, it is a legal case management solution that helps with features such as document collaboration, workflow streamlining, and FastCard view. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 21 Reviews | | Ease of Use | 3.4/5 | Based on overall reviews | | Customer Support Software | 3.3/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: RELX - **Founded**: 1970 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact LexisNexis for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United Kingdom, United States ## Features - Document Management Software - Task Management Software ## Integrations (1 total) - Shepard’s ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Legal Case Management Software](https://www.capterra.ca/directory/20040/legal-case-management/software) ## Alternatives 1. [Neos](https://www.capterra.ca/software/58931/neos) — 4.4/5 (200 reviews) 2. [Clio](https://www.capterra.ca/software/105428/clio) — 4.7/5 (1691 reviews) 3. [LEAP](https://www.capterra.ca/software/147413/leap) — 4.2/5 (530 reviews) 4. [8am MyCase](https://www.capterra.ca/software/115613/mycase) — 4.6/5 (784 reviews) 5. [8am CasePeer](https://www.capterra.ca/software/156217/casepeer) — 4.8/5 (203 reviews) ## Reviews ### "New is not always better" — 1.0/5 > **Kamee** | *November 26, 2025* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: Nothing, honestly. It is so inferior to CaseMap 14, or even earlier versions that I cannot think of a single "pro". > > **Cons**: It is a clumsy, inconsistent shell of the beauty that was CaseMap 14. Some major deficiencies: It has taken months to try and upload all of my case documents; it lacks the Adobe integration that allowed me to Bates stamp my documents and then send them to CaseMap, straight to the documents index/spreadsheet - as a small firm, this saves me hundreds of hours per case; many of the links are broken or don't work as well such as creating a fact from a document; support is useless - as a longtime CaseMap user, I seem to be more knowledgeable; finally, I have confidentiality concerns with it being cloud based that I do not feel are adequately addressed. Another issue: when indexing, you can only make changes one document at a time and you must open each one up to do so. This is incredibly time consuming if, for example, I know documents 1-100 are emails, I cannot just copy and paste that down the spreadsheet as a time saver; I have to open up the index box for each document and input that individually. Some of the additional components no longer seem to exist or integrate either, such as Time Map. > > Very negative. I was never able to get it to fully work and wasted a lot of time trying. I wish we could persuade Lexis to go back to the Desktop programs or at a minimum, make sure all of the key features are incorporated. CaseMap desktop was a gamechanger for my practice and really allowed me to keep up with firms that had more manpower. It is so disappointing that Lexis has dropped it for this inferior product that in many ways, slowed me down. ----- ### "Map out you case with CaseMap" — 4.0/5 > **Verified Reviewer** | *March 26, 2019* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: -Organize information and data -Map out the issues, facts, and other data points in the matter -Track tasks \& completion dates -Sync issues with deposition transcripts to help keep matter together > > **Cons**: -No Web based solution -Starting to feel like an old dog, even though it's still very reliable > > I've used Casemap many times over the years and it has been a great tracker of matters and data related to those cases. If you aren't using Casemap you aren't managing your cases, the are managing you... ----- ### "Terrible Product" — 1.0/5 > **Randall** | *August 13, 2025* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: CaseMap 14 was great but it is now about 10 years old and is no longer supported. So, we had to upgrade to CaseMap+. What a disaster\! > > **Cons**: 1.The Make a Fact feature fails to open a dialog box about every 7 attempts. After waiting and realizing that the Make a Fact dialog box is not opening and attempting to repeat the process without success, we have to close out of the browser and restart. 2.When we attempt to restart the browser, we sometimes experience CaseMap+ telling us that it cannot find any cases to retrieve. I just spend 15 minutes waiting for that issue to resolve. 3.When using the Search within Document feature and clicking on the blue colored word, the program freezes. > > 4.I just completed a review of records and discovered that the Text Source links are not working. That requires that I go to the document and search 700+ pages to find the document that I associated a fact with. Again, completely dysfunctional. 5.When the Text Source feature works, I am taken to the page in a pdf that the fact is linked to. However, even then, I have to scroll through 100s of facts to get back to the fact that I was just on. This makes a review of the facts functionally useless. What we could get done in one hour with CaseMap 14 is now taking us 3 hours\!\!\! ----- ### "Don't Waste Your Money on CaseMap" — 1.0/5 > **Deanna** | *June 24, 2024* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: It used to be a good program when it was the desktop version. It was terrible when it went cloud based only. > > **Cons**: Difficult to learn and use. Extremely time intensive. Too expensive. Data storage security failed us - they lost all data entered for an entire case and could not recover it. > > I hate it since it went cloud-based. It takes so long to create facts. It is difficult to generate a report that is customized to your preferences. Their data storage failed us. It is way too expensive. Go back to the desktop version. ----- ### "Seems to be a quality product for a nitch market." — 4.0/5 > **Daniel** | *February 16, 2018* | Legal Services > > **Pros**: The software seems to be pretty full proof and the staff that use it seem to be pretty happy with it. They use it to build timelines for cases and then share it with each other to do case reviews. > > **Cons**: The biggest complaint I have had is that the software is pretty locked down to only being able to access it and edit it through the pc based app. Users have been crying for a web-based alternative or at least something they could easily see on their phones and/or iPads. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/35995/casemap?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/35995/casemap) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data