17 years helping Canadian businesses
choose better software
Frazer
What Is Frazer?
With over 21,000 dealers, Frazer is a comprehensive system offering BHPH and Outside Financing, Unlimited forms printing, Electronic payment processing integrations, Free Unlimited Technical Support by phone, chat, or email, Finance company integrations, Ability to stay legal with federal & state-specific regulations, Full Accounting Suite to manage your business, OFAC checks, Federal Buyers Guide, Privacy Notice, Easy access on multiple computers, Vendor management, and Customizable reporting.
Who Uses Frazer?
Independent used car dealers who want a high-quality, easy-to-use DMS at an affordable price.
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Reviews of Frazer
BEST COMPANY EVER
Comments: The best experience I've had from being sold the product to dealing with their 24/7 tech support. you won't find a more dedicated company. if you're thinking about this product do yourself a favor. Just do it already. I promise you won't regret the purchase.
Pros:
ease of use is a plus. I can train old school sales guys that are stuck on pen and paper to use the easy contracts here in less than a day. shortened the time for sales to an easy 30-45 min process (includes F&I). the friendly staff is a huge help for those of us that don't have computers 100% down yet.
Cons:
no cons. They are open to suggestions to improve their product and usually add them to the next update.
Alternatives Considered:
Frazer Auto Dealer is the best bang for your buck if you run a car dealership!
Comments: My problem that Frazer fixed was having one organized software that we could have our sales, sales tax reports and even some basic repair/recon bills. Frazer did the job!
Pros:
The pros are the value, amazing price! While the competitors charge two times the amount! Amazing product!
Cons:
Only "con" Please note, Frazer Auto dealer software does not have any options to run a service center.
Not User-friendly but great price
Comments: It was nice to have a software to enter all sales and purchases, however,all the necessary information I felt was needed wasn't available. There ended up having to be lots of notes taken on the deal jacket to make sure all details were recorded.
Pros:
Great price, especially when we were first starting out and didn't have much extra funds available.
Cons:
It wasn't user friendly. It didn't have fields where we could enter how the customer paid (cash, credit card, cashier's check, etc.) and when. I could access it remotely if I was at home, however, if one of my employees was in the software I had to wait until he was done.
Frazer Computing Response
5 years ago
Hi Naomi, thanks for the feedback! If you'd like to learn how to enter customer payment types (or anything else), please reach out to our support team by phone, chat, or email. If your employees have the need to access Frazer from outside the office, you may be a candidate for online Hosted Frazer, which would eliminate that remote sharing. I hope that helps!
Great SOFTWARE
Comments: My experience with Frazier is highly recommended to any car dealer
Pros:
Compared to other crm software Frazier is a complete breeze
Cons:
When i first started using Frazier we couldnt not do autopay now we can. Greaf change and growth
under scrutiny
Comments: software needed updated and help desk took control of our server and took frazer down and when my boss called to ask why they took it down they blamed me
Pros:
nothing now overall i was disappointed come on now
Cons:
they did'nt accept responesibilty for taking it off and blamed me
Frazer Computing Response
8 months ago
Hello, Thank you for taking a moment to post a review. We're sorry to learn of your experience. From your feedback, it's not clear exactly what the problem was, and the action taken. Presumably you're referring to Hosted Frazer for which there are remedies to fix a problem. We'd like to hear from you to clear up any confusion and provide direction. Contact Support at 888-963-5360 or by submitting an inquiry at Frazerhelp.com. This will get you to the Help Desk where you can also chat with a support team member. If you wish to send an email you can to [email protected]. Thank you.
