--- description: Learn more about Avalon LIS pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avalon LIS Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Medical Lab Software](/directory/20043/medical-lab/software) > [Avalon LIS](/software/33053/avalon-laboratory-system) # Avalon LIS Canonical: https://www.capterra.ca/software/33053/avalon-laboratory-system Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/33053/avalon-laboratory-system?page=2) > Avalon LIS is a robust software system that was designed to manage all of the production and billing needs of a laboratory. > > Verdict: Rated **4.9/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Avalon LIS? Independent Clinical, Toxicology, Pharmacogenomic \& Esoteric Testing Laboratories. Includes Artificial Intelligence (AI) module, EMR interfaces, Billing and Business intelligence. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 21 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Computer Service & Support, Inc. - **Founded**: 1980 ## Commercial Context - **Starting Price**: US$900.00 - **Pricing model**: Usage Based - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Audit Management - Audit Trail - Calibration Management Software - Claims Management Software - Claims Scrubbing - Compliance Tracking - Document Management Software - EDI Software - EMR/EHR - HIPAA Compliant - Insurance Eligibility Verification - Lab Instruments Integration - Lab Order Management - Patient Records Management - Reporting/Analytics - Secure Data Storage - Specimen Management - Test Panels - Workflow Management Software ## Integrations (67 total) - ADS - AdvancedMD Billing Services - AdvancedMD EHR - AdvancedMD for Mental Health - AdvancedMD for Physical Therapy - Agilent SLIMS - Amazing Charts - Amazing Charts EHR OB/GYN - Apex - Avalon LIS - CGM DAQbilling - CGM eMDs - CareCloud - CarePoint365 - Carepoint ... and 52 more integrations ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Lab Software](https://www.capterra.ca/directory/20043/medical-lab/software) ## Related Categories - [Medical Lab Software](https://www.capterra.ca/directory/20043/medical-lab/software) - [Medical Billing Software](https://www.capterra.ca/directory/30026/medical-billing/software) - [Laboratory Information Systems (LIS)](https://www.capterra.ca/directory/33636/laboratory-information-system-%28lis%29/software) - [Laboratory Information Management System Software](https://www.capterra.ca/directory/31523/laboratory-information-management-system/software) ## Alternatives 1. [CGM LABDAQ](https://www.capterra.ca/software/120809/cgm-labdaq) — 4.3/5 (45 reviews) 2. [Dendi LIS](https://www.capterra.ca/software/186671/dendi-lis) — 5.0/5 (43 reviews) 3. [Labgen LIS](https://www.capterra.ca/software/89383/labgen-lis) — 4.5/5 (13 reviews) 4. [LigoLab LIS & RCM Operating Platform](https://www.capterra.ca/software/95392/ligolab-station) — 4.6/5 (32 reviews) 5. [Genemod](https://www.capterra.ca/software/1052767/genemod) — 5.0/5 (2 reviews) ## Reviews ### "Great Customer Service" — 5.0/5 > **Dawn** | *August 18, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and very user friendly\! We are switching over from an older system and this seem to have everything. > > **Cons**: Nothing yet, we have just started but not seeing anything that concerns us. We anticipate some questions or concerns as we move forward. > > We are just switching over and the customer service has been great, everyone there is a big help to any of our questions. The systems seems to have everything we could ever need\! ----- ### "Operations Director" — 4.0/5 > **Donald** | *May 22, 2025* | Higher Education Software | Recommendation rating: 8.0/10 > > **Pros**: Ability to customize the system to meet the needs of the Laboratory. CSS and Avalon were very flexible. > > **Cons**: Some elements of setup were initially confusing but support by CSS was great and the Lab was able to work through the issues. For example: generating responses on reports with complex toxicology. > > CSS with Avalon has been a great and responsive partner. There have been no major issues to speak of. ----- ### "Reliable and Easy-to-Use Laboratory System" — 5.0/5 > **Konstantin** | *July 27, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, reliable, and efficient. It simplifies laboratory workflow, provides quick access to patient information and results, and helps improve productivity. > > **Cons**: The interface could benefit from a more modern look, and a few workflows could be streamlined to reduce the number of clicks. It would also be nice to have more flexibility in the reporting and search features, along with additional customization options. Overall, these are opportunities for enhancement rather than major issues, and the system continues to perform well for our daily laboratory operations. > > Overall, I've had a very positive experience with Avalon Laboratory System. It has been a reliable system for managing our daily laboratory operations and helps keep everything organized and running smoothly. The software offers a wide range of features, and once you're familiar with it, it's easy to navigate and use efficiently. Like any system, there are a few areas that could be improved, such as modernizing the interface and making some workflows more streamlined. Overall, though, Avalon has been a dependable solution, and it has been an important part of our laboratory's day-to-day operations. ----- ### "Laboratory Manager" — 5.0/5 > **John** | *October 4, 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Avalon is solid LIS software and comparable to most. However, the CSS support team puts Avalon ahead of the rest in my book. The team goes above and beyond to make things work for us. We go through a lot of changes as an organization and CSS has been very helpful in assisting us throughout those changes. I like the fact the support team is US based and are very attentive to our needs as a customer. The team is highly knowledge and are very good at following through. \[sensitive content hidden\] are all amazing to work with. > > **Cons**: The system was a bit slow before, with few glitches here and there but that's greatly improved since we've migrated to the cloud environment. > > Overall, it's been a pleasure working with Avalon. The team has great turnaround time when we reach out about issues or new things we want to add to our system. ----- ### "Extremely Satisfied: Top-Tier Technical Support and System Performance" — 5.0/5 > **Hong** | *July 29, 2026* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Avalon Laboratory System is a very professional LIM system with high performance and easy to use in our clinical testing work. The technique support team led by\[sensitive content hidden\] has been delivering highly efficient support with exceptional results, which significantly boot our overall productivity and workflow. > > **Cons**: Avalon Laboratory System sometimes need to be reopened if the LIM system is in idled for a long period of time. However, it gets back to work immediately after reopening the system. > > Very satisfied with Avalon LIM that meets our expectations and applications for either clinical testing or testing method development. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/33053/avalon-laboratory-system?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/33053/avalon-laboratory-system) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data