--- description: Learn more about SurveyMonkey pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyMonkey Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey](/software/32728/surveymonkey) # SurveyMonkey Canonical: https://www.capterra.ca/software/32728/surveymonkey Page: 1 / 419\ Next: [Next page](https://www.capterra.ca/software/32728/surveymonkey?page=2) > Survey management solution that helps businesses collect feedback, insights, and data to drive organizational growth. > > Verdict: Rated **4.6/5** by 10438 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SurveyMonkey? SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 10438 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Momentive - **Location**: San Mateo, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Russia, South Korea, Spain and 4 more ## Features - Activity Dashboard - Benchmarking - CES Survey Structure - CSAT Survey Structure - Complaint Monitoring - Conditional Logic - Customer Experience Management - Customizable Branding - Customizable Questions - Customizable Templates - Dashboard Software - Data Visualization Software - Drag & Drop - Email Management Software - Email Marketing Software - Employee Recognition Software - Engagement Tracking - Feedback Management - Forms Creation & Design - Forms Management - Live Results Sharing - Marketing Management - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Distribution - Multiple Question Types - NPS Survey Structure - Negative Feedback Management - Offline Response Collection - Online Polling - Peer-to-Peer Recognition - Performance Management - Personalization Software - Process/Workflow Automation - Pulse Surveys - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Sentiment Analysis - Skip Logic - Survey Builder - Survey/Poll Management - Surveys & Feedback - Template Management - Text Analysis Software - Third-Party Integrations - Trend Analysis - Visual Analytics ... and 10 more features ## Integrations (102 total) - ActiveCampaign - Administrate Training Management - Airbyte - Airtable - Apptio Platform - Appy Pie - Arlo Training Management Software - BHN Rewards - BigID.me - Birdeye - Chattermill - Claris Connect - ClicData - Conduitly - Constant Contact ... and 87 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [AI Marketing Tools](https://www.capterra.ca/directory/34136/ai-marketing-tools/software) ## Related Categories - [AI Marketing Tools](https://www.capterra.ca/directory/34136/ai-marketing-tools/software) - [Market Research Software](https://www.capterra.ca/directory/10041/market-research/software) - [Forms Automation Software](https://www.capterra.ca/directory/10023/forms-automation/software) - [Form Builder Software](https://www.capterra.ca/directory/33235/form-builder/software) - [Polling Software](https://www.capterra.ca/directory/31220/polling/software) ## Alternatives 1. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2852 reviews) 2. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (953 reviews) 3. [Survicate](https://www.capterra.ca/software/132914/survicate) — 4.6/5 (99 reviews) 4. [SurveyLegend](https://www.capterra.ca/software/156752/surveylegend) — 4.6/5 (963 reviews) 5. [UmfrageOnline](https://www.capterra.ca/software/201674/enquetes-maken) — 4.6/5 (1589 reviews) ## Reviews ### "To expensive for what they offer" — 4.0/5 > **Anonymous User** | *February 2, 2026* | Retail | Recommendation rating: 5.0/10 > > **Pros**: The survey monkey platforms, it is dynamic and have a lot of options on how to create a poll. Helps you with the questions and the best way to make the question. > > **Cons**: The Cons that I think Survey Monkey has a limited free plan and the proce I feel it´s to high. It will be nice to have nore option in the free plan. > > My overall experience with Survey Monkey it´s satisfactory for simple things, but it needs to be payed for real good things ----- ### "Survey Monkey" — 5.0/5 > **Verified Reviewer** | *April 1, 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Easy interface for distributing and editing surveys. Feedbacks from surveys are quiet easy to analysis. Customer support is great. > > **Cons**: Paid subscriptions are a bit expensive. Issue logging in mobile. Recurring subscriptions should be much less expensive. > > Provides quick analysis of results. Diverse uses of employee engagement and academic, marketing research. ----- ### "Restricted options on free version but easy to use." — 4.0/5 > **Teresa** | *March 25, 2026* | Construction | Recommendation rating: 7.0/10 > > **Pros**: I like that the survey platform is user friendly and well knows by my responders. It is easy to customize and use the analytics. > > **Cons**: I have a small business and have used the free version due to the expense of the platform but it is very limited. > > I do believe you could accomplish great analytical data on this platform but you really need to be able to pay for the service which for a small business is more difficult. ----- ### "Easy to use but some features feel limited" — 5.0/5 > **Harshul** | *March 10, 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I like that SurveyMonkey is super easy to set up a survey without thinking too much. The templates help a lot and most of the questions are already there, so I just drag things around and it works. Sharing the survey link is simple too, and responses come in fast. The dashboard shows results in a clean way, so I don’t have to export everything every time. It just saves time overall. > > **Cons**: Some features feel locked behind paid plans, and sometimes even basic stuff needs an upgrade which gets annoying. The UI is okay but a bit confusing when you try to find advanced settings. Also the analytics could be better, like more detailed breakdowns without needing to export. And sometimes the survey preview doesn’t match exactly how it looks on mobile. > > Overall my experience has been pretty good. It’s easy enough for quick surveys and works fine for collecting feedback. I use it mostly for simple forms and it does the job without too much trouble. There are a few things that take time to figure out, but once you get used to it, it’s smooth. It’s not perfect but it’s reliable and never really gave me any big issues. ----- ### "Fit-for-purpose, simple surveying tool" — 5.0/5 > **Amanda** | *March 2, 2026* | Oil & Energy | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and simple interface for both creating and answering surveys. Easy to share results with the appropriate audience. > > **Cons**: Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions. ----- Page: 1 / 419\ Next: [Next page](https://www.capterra.ca/software/32728/surveymonkey?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/32728/surveymonkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data