Book King

New to Book King software (since last fall) we typically really like the product but are learning.

Comments: relatively easy to use
excellent customer service
CANADIAN COMPANY :)
Nice invoicing
clean receipts/invoicing out to our clients.

Pros:

the Scheduling, invoicing, pos set up and system. invoices are clean and easily read. online service for clients is excellent. the customer support is phenomenal. We really like to be able manipulate the contracts to reflect which facility an organization booked in the billing portion. We are hoping to see the bridge between rosters and red cross worksheets. We also hope it will bridge with Diamond software for accounting soon as well. I think the product, overall, will provide a better bang for our buck. already ahead of activenet in leaps and bounds with customer service aspect. Really really like that it is a Canadian company.

Cons:

cannot see program totals at a glance (have to go into each class individually) For me, having used activenet for a long time, hard to get used to navigating Booking especially when I do not use it as often as I used to. Problems take a bit longer to fix based when their developers are available to fix the issues. (waiting several months for our card printer alignment problem to be fixed)

Thrilled with Book King's Solution & Staff

Comments: The experience working with Book King has been phenomenal from start to finish. Our sales representative, [SENSITIVE CONTENT HIDDEN], was knowledgeable, personable, responsive, and patient. Our trainer, [SENSITIVE CONTENT HIDDEN], has also been amazing and instrumental in helping us acclimate to the system - we were up and running within days of purchasing the product.

Pros:

- Has many of the functions we requested - Ease of administrator use - Ease of user use - Great value for the product benefits - Developer updates based on client requests

Cons:

None thus far. * Any small issues we've had were/will be addressed by the developers

Book King is Nice!

Comments: Overall, it's good but to be a great, it needs to be flexible.

Pros:

The best part of this software is simplicity! Anyone from starter to pro can use this program.

Cons:

There should be a drop down feature for auto-refill the filled data on the page.

Keeps getting better

Comments: BookKing allows me to book facility rentals in a very organized manner. It has streamlined my booking procedure significantly.

Pros:

I use BookKing everyday at work and I am happy about the latest version. The overall appearance is more modern and clean and easier to use especially when it comes to processing payments and refunds.

Cons:

I wish there is a feature that allows the user to do a search on which facilities are available on certain date/s instead of checking each facility.

Works well

Pros:

easy to access, easy to learn, easy to use - overall we have not had any problems with the software, the support has always been quick, have worked with us to add features, and added the pos portion. Support staff has always been friendly and are readily available when a problem has occurred. They do an excellent job!

Cons:

does not have all the functions I would like to see, would like to be able to print a daily page for the staff which is easily read and has the entire day - we have block bookings so the teams and times for the block bookings do not show up.