15 years helping Canadian businesses
choose better software

What Is Constant Contact?

Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience with advanced AI and Automation tools, we deliver the performance and guidance to build strong connections and generate powerful results. For more information, visit www.constantcontact.com.

Who Uses Constant Contact?

Our expanded online marketing platform is designed to help small business owners, side-hustlers, nonprofits and individuals do more and grow more than ever before.

Where can Constant Contact be deployed?

Cloud-based
On-premise

About the vendor

  • Constant Contact
  • Located in Waltham, US
  • Founded in 1998

Constant Contact support

  • Phone Support
  • Chat

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Languages

Danish, Dutch, English, French, German and 5 others

Constant Contact pricing

Starting Price:

US$12.00/month
  • Yes, has free trial
  • No free version

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at US$12.00/month.

About the vendor

  • Constant Contact
  • Located in Waltham, US
  • Founded in 1998

Constant Contact support

  • Phone Support
  • Chat

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Languages

Danish, Dutch, English, French, German and 5 others

Constant Contact videos and images

Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Integrate with powerful ecommerce tools to sell more using Constant Contact.
View 6 more
Constant Contact video
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Integrate with powerful ecommerce tools to sell more using Constant Contact.

Features of Constant Contact

  • AB Testing
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audience Targeting
  • Auto Update
  • Auto-Responders
  • Automated Publishing
  • CAN SPAM Compliance
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Scheduling
  • Click Tracking
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Conversion Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Campaign Management
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Email Templates
  • Email Tracking Software
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Form Builder
  • Inventory Management Software
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • List Management
  • Marketing Automation Software
  • Message Personalization
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Post Scheduling
  • Pre-built Templates
  • Preview Functionality
  • Promotions Management
  • Publishing Options
  • Question Branching
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Notifications
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • SEO Management
  • Segmentation
  • Shipping Management
  • Simple Mail Transfer Protocol (SMTP)
  • Skip Logic
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring Software
  • Social Promotion
  • Subscriber Management
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Team Management Software
  • Template Management
  • Third Party Integrations
  • URL Customization
  • WYSIWYG Editor
  • Website Visitor Tracking

Alternatives to Constant Contact

Advanced email marketing tools that are easy to use so you can grow your business using newsletters, websites and more.
Advanced email marketing for SMB and mid-market businesses, backed by 24/7 support and 20+ years of deliverability experience.
Campaign Monitor by Marigold is an email marketing tool that enables anyone to send beautiful, targeted, and effective email campaigns.
Twilio SendGrid is the leading cloud-based email delivery platform, trusted by over 80,000 of the world's fastest-growing brands. Learn more about SendGrid
130,000+ customers in 170 countries use ActiveCampaign to automate their marketing, from contact management to email personalization.
Over 100,000 customers in more than 120 countries use HubSpot's award-winning software to attract, engage and delight their customers. Learn more about HubSpot Marketing Hub
Brevo, is the leading customer relationship management (CRM) suite.
Emma makes it easy for teams of all sizes to create and collaborate on beautiful campaigns that drive conversions and revenue.

Reviews of Constant Contact

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.2
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Greg
Greg
Founder & Creative Director in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

An excellent choice for marketing campaigns for any size mailing list

5.0 last month New

Comments: Overall, our experience has been very positive. We manage multiple client email campaigns with various features (recurring emails, drip campaigns, etc.) and Constant Contact can handle all of those without issue.

Pros:

We have had a great experience using Constant Contact. It is easy to import any size list, including very large lists and then easy to segment those lists for various marketing campaigns. We've found the email builder to be easy to use to create professional looking emails that match our branding and work well on mobile phones.

Cons:

We have not had many issues at all with Constant Contact but we have noticed that there are a few less popular integrations than some of their competitors have.

Peter
Peter
Executive Director in US
Verified LinkedIn User
Government Administration, Self Employed
Used the Software for: 2+ years
Reviewer Source

Lots of features and easy to use

4.0 last month New

Comments: Great option for organizations that want to quickly deploy email newsletter technology.

Pros:

The software for creating weekly newsletters is easy to use with drag and drop functionality. Gives me a lot of options for creating a look and feel that I like. Also easy to manage contacts.

Cons:

Some parts of the software are a bit bulky and dated looking.

Alternatives Considered: Mailchimp

Reasons for Switching to Constant Contact: More functionality and options to make the newsletters exactly how we want them.

Denise
Operations Manager in US
Apparel & Fashion, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

High Price and Poor Customer Service

1.0 2 months ago New

Pros:

The email set up is fairly straight forward.

Cons:

I used Constant Contact for several years for my client e-mails. Thier prices grew steadily from $50.00 a month in the beginning to $145.00, which is quite alot for a small business that send out only minimal e-mails. When I went to cancel, they charged me for an additional month, and refused to refund that charge. Their customer service is worthless, and their prices are high.

Jennifer
Jennifer
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Email Marketing Made Easy Thanks to Constant Contact

4.0 3 months ago

Comments: The e-mail templates are straightforward, therefore I've been able to teach others in our company who have little to no prior expertise with similar software to use them. As an email service, I couldn't be happier.

Pros:

I appreciate the variety of options for making email lists quickly and easily. There is a plethora of sample documents from which to pick. It allows you to make emails that look quite official.

Cons:

You are unable to tweet at this time. You can't add movies to share like you can on Reels, and you'll have to create individual posts if you want to tailor the text to each social network.

Craig
CEO in US
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Is it worth the money

5.0 3 weeks ago New

Pros:

The customer support is top-notch. The program itself is easy to use.

Cons:

Just to expensive for a small business when there are other programs that are as good just no phone support.