15 years helping Canadian businesses
choose better software

What Is Constant Contact?

Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience with advanced AI and Automation tools, we deliver the performance and guidance to build strong connections and generate powerful results. For more information, visit www.constantcontact.com.

Who Uses Constant Contact?

Our expanded online marketing platform is designed to help small business owners, side-hustlers, nonprofits and individuals do more and grow more than ever before.

Where can Constant Contact be deployed?

Cloud-based
On-premise

About the vendor

  • Constant Contact
  • Located in Waltham, US
  • Founded in 1998

Constant Contact support

  • Phone Support
  • Chat

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Languages

Danish, Dutch, English, French, German and 5 others

Constant Contact pricing

Starting Price:

US$35.00/month
  • Yes, has free trial
  • No free version

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at US$35.00/month.

About the vendor

  • Constant Contact
  • Located in Waltham, US
  • Founded in 1998

Constant Contact support

  • Phone Support
  • Chat

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Languages

Danish, Dutch, English, French, German and 5 others

Constant Contact videos and images

Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Integrate with powerful ecommerce tools to sell more using Constant Contact.
View 6 more
Constant Contact video
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Integrate with powerful ecommerce tools to sell more using Constant Contact.

Features of Constant Contact

  • A/B Testing
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audience Targeting
  • Automated Publishing
  • Autoresponders
  • CAN-SPAM Compliance
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Scheduling
  • Click Tracking
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Conversion Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Email Tracking Software
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • List Management
  • Marketing Automation Software
  • Message Personalization
  • Mobile Access
  • Mobile Optimization
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Marketing
  • Post Scheduling
  • Promotions Management
  • Question Branching
  • ROI Tracking
  • Real-Time Notifications
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • SEO Management
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Skip Logic
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring Software
  • Social Promotion
  • Subscriber Management
  • Surveys & Feedback
  • Team Management Software
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • WYSIWYG Editor
  • Website Visitor Tracking
  • Workflow Management Software

Alternatives to Constant Contact

Emma by Marigold makes it easy for teams of all sizes to create and collaborate on campaigns that drive conversions and revenue.
Engage your audience and grow your business with professional email marketing campaigns - no HTML skills required!
Advanced email marketing tools that are easy to use so you can grow your business using newsletters, websites and more.
Campaign Monitor by Marigold is an email marketing tool that enables anyone to send beautiful, targeted, and effective email campaigns.
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Email Marketing Services, List Hygiene, Full-Service Outsourced Sending, Database Integration, Dynamic Content, Split Testing, more.
Our easy-to-use platform provides you with the tools to grow your business. Get iContact Free by visiting iContact.com, link in bio.
Your Success Matters. The Sales CRM With A Refreshing Human Touch. CRM, Email Marketing, Social Posting, Texting, Video Email And More.
The best email tracker for Gmail. Add our check marks to your Gmail with our email tracking software. Plus Gmail receipts and Campaigns

Reviews of Constant Contact

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.2
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jaykumar
Jaykumar
Software Engineer in India
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

From Constant Chaos to Constant Contact: An Email Marketing Odyssey

5.0 2 months ago

Comments: Constant Contact has been a perfect fit for our small business! It's user-friendly, even for non-techies like me. Designing emails is a breeze with drag-and-drop features and plenty of templates. It's great for basic email marketing and customer communication.The only drawback is the pricing as our list grows. But for now, Constant Contact is my go-to email marketing sidekick, making campaigns stand out effortlessly.

Pros:

Forget fancy coding or a marketing degree! Constant Contact is a lifesaver for email newbies. Their interface is so user-friendly, even I can design slick campaigns in minutes. It's like having a drag-and-drop magic wand for crafting emails that get noticed.

Cons:

Constant Contact is fantastic for beginners, but as your email list explodes, the pricing structure can get a bit pinchy.

Sherri-Lee
Chief Fun Officer in Canada
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Constant Contact is an amazing platform with great support!

4.0 2 months ago

Comments: Very satisfied, I have been with them for 10 years.

Pros:

Easy to use, low price point, great support, always updating and creating better options to serve us better.

Cons:

Sometimes the platform is glitchy, but they are always responsive to fix it

Alternatives Considered: Mailchimp

Reasons for Choosing Constant Contact: Constant Contact is a chamber partner and I was with the chamber so it made sense.

Switched From: Mailchimp

Reasons for Switching to Constant Contact: Better support and all the features I wanted at the right price

Camille
Director of Alumni Engagement in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

It's fine, but it's not Mail Chimp

3.0 4 weeks ago New

Comments: They are just fine. Don't expect to be able to speak with anyone in customer service--you get ONE call a year, ha! But if you're looking for inexpensive, it gets the job done. There are others, namely Mail Chimp, that are superior for a reason.

Pros:

Constant Contact gets the job done. You can store email addresses and create emails.

Cons:

Two things: it does not offer suppressions from sending lists. It would be great to have a feature that allows you to ensure emails are either receiving or not receiving a communication. Second: how is it 2024 and their emails for mobile still just stack everything? They can't figure out how to translate columns and wrapped photos yet? Literally everyone else does this.

Kimberly
Kimberly
Executive Director in US
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

One of the Best!

4.0 2 months ago

Comments: Great overall. It's better than most. Room for improvement (if not in price points) than in a UI/X and less to no errors.

Pros:

Constant Contact has the BEST customer service. Top notch!

Cons:

At this price point, there should be NO bugs in usage. Still, however, there are issues when trying to do a few things. As good as they are, and better than most, there if much room for UI/X improvement!

Alternatives Considered: Acumbamail and Mailchimp

Switched From: Acumbamail and Mailchimp

Reasons for Switching to Constant Contact: Mailchimp was not worth the barely cheaper cost since I was already familiar with Constant Contact. And the Acumbamail UI/X needs improvement to compete with Constant Contact...even at a lower price point.

Fernando
Owner in US
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Email Marketing Tool For Small Business

5.0 2 months ago

Pros:

I like that it has robust features including automation, posting marketing campaigns on social media, and email marketing, integrates with alot of applications as well

Cons:

the cost is a bit high and if you go over one contact into the next tier you get charged quite a bit, so you need to be careful about managing your database