15 years helping Canadian businesses
choose better software

What Is NextGen Office?

NextGen Healthcare is a leading healthcare software and services company that empowers the transformation of ambulatory care. Our smart, electronic health record solutions - NextGen Office (1-10 physicians) and NextGen Enterprise (10+ physicians) - help ambulatory practices alleviate the burden of documentation, advance clinical outcomes, connect with other health systems, elevate provider and patient satisfaction, streamline the revenue cycle, and foster healthier communities.

Who Uses NextGen Office?

Ambulatory care practices of all sizes and the communities they serve

NextGen Office Software - NextGen Office telehealth
NextGen Office Software - NextGen Office patient portal
NextGen Office Software - NextGen Office patient chart
NextGen Office Software - Mobile dictation
NextGen Office Software - NextGen Office MIPS dashboard

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Reviews of NextGen Office

Average score

Overall
4.0
Ease of Use
3.9
Customer Service
4.0
Features
3.9
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Omar
Omar
IT Manager in Egypt
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

A Perfect NextGen Solution for Small Independent Practices

5.0 last year

Comments: It is a great addition for our small independent polyclinic and we are quite happy with how it has increased our productivity.

Pros:

What is most prominent is a User friendly design focused on registering the patient and updating his status.Hassle free alert system with analytics designed for all types of procedures.Support for the program is strictly within the US and they offer hands on authentic support.

Cons:

It was overwhelming the redundant amount of features they have available which may take a while to sift through and fully adapt.It is not very customizable and felt a little flimsy in that department.

Isaiah
Isaiah
CEO in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

One of the best EHR Vendors around

5.0 4 years ago

Comments: I have had a wonderful experience with this software and it's auxiliary products. Even when things don't go as expected their customer support has been on top of it.

Pros:

I like the immediate transition of the company since the new [SENSITIVE CONTENT HIDDEN] has taken over. Their commitment to customer success with new edge technologies has been a great shift and kept me as a customer.

Cons:

I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare. I think this needs to change particularly with their api and interoperability stack.

Ref
Administrator in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The best tank, but cumbersome for smaller practices

4.0 2 months ago

Pros:

Comprehensive and able to personalize. Confidence in a well-backed company.

Cons:

Expensive to run and tailor make/ personalize.

Michael
Physical Therapist in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Next Gen is a usable yet imperfect

3.0 2 months ago New

Comments: I have used Next gen for 7 years overall and find it very usable, but at times inefficient for completing evaluations and exercise logs for PT patients.

Pros:

Integration between practice manager (scheduling) and EMR (records) software. ability to carry forward and safe smart phrases to speed up note writing

Cons:

Exercise log completion is tedious and takes too long relative to other sections of notes. Some sections of evaluations are not intuitive as where to find things.

NextGen Healthcare Response

last month

We want to take this opportunity to thank you for being a loyal customer for the past seven years! We are here to address any of your frustrations. Thank you for taking the time to bring this to our attention. Your feedback is critical to us, and we are here to help with any concerns you have. I welcome learning additional details if you are open to a live conversation.

Angela
Office Manager Medical Assistant in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of Use

4.0 3 months ago

Pros:

Nextgen is user friendly and easy to navigate. I have used other systems and this by far was the easiest to use.

Cons:

The review of systems that we ask questions are not very customizable.