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Rent Manager
What Is Rent Manager?
Rent Manager is award-winning property management software designed for 100 units or more and created for residential, commercial, and short-term-stay portfolios. The program’s fully customizable features include a double-entry accounting system, maintenance management/scheduling, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers in the market.
Who Uses Rent Manager?
Rent Manager is a solution for companies that manage a multitude of multifamily, single-family, short-term-stay, and commercial properties who own/manage anywhere from 100-50,000+ units.
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Reviews of Rent Manager
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Customizable & Reliable
Comments: We've been able to centralize our data and get so much more information than we could with other software. The support is amazing and you can learn at your own pace with Rent Manager University. We love it!
Pros:
I love that I can write my own reports, customize most everything in the system with User Defined Fields, change settings to work for our business, integrate with other software.
Cons:
It can be overwhelming when first onboarding as there are so many settings and options so you need to make sure you understand the settings before implementation.
London Computer Systems Response
2 months ago
Thank you for your review!
There's a lot there for the money!
Comments: We are learning more and more about the features as we attempt to attend Tech Tuesdays and Thursday trainings.
Pros:
Once you understand the creation of tenants, the creation of units, prices, etc. - it becomes very easy to manage rental transactions.
Cons:
The program is not always as intuitive as I would like. But, support is VERY helpful in resolving issues.
London Computer Systems Response
last month
Thank you for your review!
Management company Lie to
Comments: Very poor and regretting signing up very concerned of all the work and all the information that's entered in that there is no way to get it back out as soon as we stop paying we will never see it again.
Pros:
We liked everything the sales rep told us as soon as we got the system set up we were only able to do half of what they promised. The phone system isn't proper. We had a problem with If implementation they just counted down until the hours were run out not trained properly. Didn't give an agenda of what we should know each week. Or give options on what we should work on.
Cons:
Very poor training and overcharging they round up to the next 100. We lost over a 100 units that landlords did not wish to go to an online portal. And the company is still charging us for the last 7 months. Poor training waiting for everyone to get customer service. If you make a mistake they charge your additional fees To help get it fixed. Scripting for your forms take forever they do not have templates for each state. They do not tell you that each tenant needs their own email not just per unit in order for online systems to function. All of our tenants are month to month it does not work with the software for at least expiration dates everybody needs to be under term leases.
London Computer Systems Response
9 months ago
Hi there, we're sorry your experience with our software was less than 100%. Our management team would like to learn more about your experience with us so we can do better in the future. Please reach out to them via [email protected] with a time that works best for you to discuss your account.
This software put us lightyears ahead
Comments: This has streamlined our entire operation. There are features available that we have not tapped.
Pros:
It is a complete package. Customer information, billing, collections and accounting. We make pdf copies of customer statements and forward to a mailing service that sends the bill and an SASE to each customer for less than $1.00 each. The Rent Manager system for accommodating credit and debit cards is fully automatic. When a customer pays a bill, their account is credited and the money is deposited directly into our checking account. Customers love it for the ease of looking up their amount due and making payments. Customer support is superb. Every time we call we get someone who answers the question or refers us to someone who does. For water meter reading the software is also great. The meter reader has a "drive by" meter reading device. Once collected, the meter reader logs into Rent Manager and posts the meter readings. That person presses one more button and the software deducts last month's reading and determines the billing amount and posts it to the customer account. We have a standard charge for sewer and that is one more button to push. The statement is then prepared in pdf format and emailed to the print house that mails the statement the same day.
Cons:
We are in Western New Mexico, and Rent Manager is located in Ohio so there is a bit of latency of one or two seconds.
London Computer Systems Response
2 months ago
Thank you for your review!
Experienced user
Comments: Exceptional experience. The features are practically endless, but you only have to use what can benefit your company.
Pros:
Everything is online, so it's mobile. It is comprehensive with lots of data and forms available. You can just use what is relevant to your business.
Cons:
It just took a while to explore all that was available and figure out what was relevant to our business. Not a bad thing, just a lot to look at.
London Computer Systems Response
last month
Thank you for your review!
