---
description: Learn more about DonorPerfect pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: DonorPerfect Pricing, Reviews & Features - Capterra Canada 2026
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# DonorPerfect

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> Save time, raise money, and inspire donors with DonorPerfect, the fundraising software trusted by over 75,000 nonprofit professionals.
> 
> Verdict: Rated **4.5/5** by 1415 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses DonorPerfect?

Save time, raise money, and inspire donors with DonorPerfect, the fundraising software trusted by over 75,000 nonprofit professionals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 1415 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SofterWare
- **Location**: Horsham, US
- **Founded**: 1981

## Commercial Context

- **Starting Price**: $129.00
- **Pricing model**: Other
- **Pricing Details**: Packages starting at $129/month. DonorPerfect is designed to be customized for any size nonprofit organization. You hold the power to choose the package and integrations that fulfill your specific needs. Unlimited donation forms, payment processing, and Constant Contact included in every system.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Accounting Software
- CRM Software
- Campaign Management Software
- Communication Management
- Contact Management Software
- Donor Management
- Email Marketing Software
- Event Management Software
- Forms Management
- Fundraising Management
- Grant Management Software
- Member Database
- Membership Management Software
- Mobile Access
- Mobile Giving
- Online Giving
- Payment Processing Software
- Pledge Management
- Receipt Management
- Recurring Giving
- Registration Management
- Reporting & Statistics
- Social Media Integration
- Volunteer Management Software

## Integrations (16 total)

- Agile Ticketing
- Congress Plus Advocacy
- Constant Contact
- Double the Donation
- Givecloud
- MailCamp
- QuickBooks Desktop
- QuickBooks Online
- QuickBooks Online Advanced
- ReadySetAuction
- Sage Accounting
- Sage Intacct
- ShopRaise
- SimpleTix
- VolunteerLocal

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Nonprofit Software](https://www.capterra.ca/directory/30805/nonprofit/software)

## Related Categories

- [Fundraising Software](https://www.capterra.ca/directory/20047/fundraising/software)
- [Donation Management Software](https://www.capterra.ca/directory/30548/donation-management/software)
- [Nonprofit Software](https://www.capterra.ca/directory/30805/nonprofit/software)
- [Nonprofit CRM Software](https://www.capterra.ca/directory/31515/nonprofit-crm/software)

## Alternatives

1. [Donorbox](https://www.capterra.ca/software/156860/donorbox) — 4.8/5 (625 reviews)
2. [Bloomerang](https://www.capterra.ca/software/131207/bloomerang) — 4.7/5 (1287 reviews)
3. [DonorSnap](https://www.capterra.ca/software/97513/donorsnap) — 4.6/5 (414 reviews)
4. [Neon CRM](https://www.capterra.ca/software/102088/neoncrm) — 4.3/5 (618 reviews)
5. [Funraise](https://www.capterra.ca/software/154623/funraise) — 4.5/5 (109 reviews)

## Reviews

### "DonorPerfect: A great fundraising database" — 5.0/5

> **Marion** | *August 15, 2025* | Fund-Raising | Recommendation rating: 10.0/10
> 
> **Pros**: DonorPerfect is very easy to use with great customer support and training. Full instructions for use are incorporated right into the site. The cost is very reasonable. Integration with Constant Contact for donor communication is easy to use.
> 
> **Cons**: Searching for a donor record is not always ideal as the system is not as intuitive as one might wish.
> 
> From start to finish, our experience has been excellent. We began our quest for a new database only two years ago.

-----

### "Donor Perfect Implementation" — 3.0/5

> **Catherine** | *September 12, 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: Customer support is above average. System is very customizable. Having consistent trainers a definite plus. Reports module builds on the strengths of consistent input practices.
> 
> **Cons**: Integration with Constant Comment is weak. Support during the initial implementation (on-boarding) was extremely weak. For an organization working with their first CRM, the DP learning curve is steep. Online Forms module is weak and the Drag and Drop forms limited in functionality.
> 
> For a small organization, the long and onerous learning curve was among our biggest challenges. Without systems experience, it would be easy for an organization to make database design and data input decisions that could be counterproductive and lead to inefficiencies. As the external advisor for the project (coming from a systems and database management background) I had the time and expertise  to deep dive, “pre-navigate”, and have conversations with both front line help and Development to guide best practices. The staff did not have either the time or the background to do so. Having said that, I found that I always got answers or resolutions to issues. The Chat support has been great in either answering a question, or knowing when to escalate a problem.

-----

### "Happy Customer" — 5.0/5

> **Graham** | *March 2, 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: We use DonorPerfect every day, and it has become an essential part of our work. The system is intuitive and easy to navigate, and the live chat support is responsive and helpful. When more in depth assistance is needed, the one on one support has been excellent. The integration with other online giving platforms works seamlessly and makes managing donations efficient and straightforward.
> 
> **Cons**: Only minor issues at times, which are easily resolved with chat support or emailing the tech support team. Response time is fast, and the support team really cares about their customers.
> 
> Overall, we are very pleased with DonorPerfect and the support provided by their team. It has been a reliable and valuable tool for our organization, and we look forward to continuing to use it in the years ahead.

-----

### "Easy to use and bonus learning\!" — 5.0/5

> **Erica** | *November 17, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: DonorPerfect is so easy to use. I absolutely love all the training videos and articles\! They are really informative and help explain everything so that it makes the program so easy to use.
> 
> **Cons**: There is not much I don't like about DonorPerfect. The only problem I have is if somebody tries to make a credit card payment on an online form and the credit card does not go through, it automatically generates a receipt \#. This means there is a receipt \# missing in the sequence.
> 
> I really enjoy using DonorPerfect. There is so much that the program can do. I am constantly learning new tips and tricks to make the experience easier. I also really love the live webinars and toolkits that DonorPerfect provides.

-----

### "Robust and useful, with a few odd quirks" — 4.0/5

> **Olivia** | *August 25, 2025* | Philanthropy | Recommendation rating: 7.0/10
> 
> **Pros**: DonorPerfect's customization options and flexibility are unmatched by similar donor management services that I've used. The field and code management systems took some getting used to, but they have enormous utility for pulling reports and processing data. The Chat Support help staff are fantastic; not only are they knowledgeable, but they always answer my questions thoroughly and with step-by-step instructions that are easy to follow. I'm so grateful that DonorPerfect pays real staff to assist with technical questions, rather than default to unhelp AI/automated chatbots. The expertise of the help staff (as well as the provided tutorials) are genuinely one of the highlights of the service, because they make otherwise opaque or arcane features more accessible.
> 
> **Cons**: DonorPerfect does not have a great option for inputting/crediting donations that come from more than one person (e.g. a household.) The way Donor Perfect currently treats donor couples, it requires combining two members of a couple into one donor ID, or keeping individuals separate and losing details of their combined giving. This is deeply impractical for our organization, where both partners in a couple can have unique relationships to our org that we'd like to capture. For example: a couple where one person is a volunteer leader with particular training, the other serves on a key committee, and both donate from a joint account, so arbitrarily assigning the donation to one person rather than their combined household doesn't reflect the reality of their giving. Also, we wish their automated email system allowed for conditional logic, like if a donor signed up to give monthly through our form, they could receive a different confirmation email than people who sign up one-time.
> 
> Our organization is satisfied with the overall utility of DonorPerfect. The various help and tutorial services smoothed out an overall steep learning curve, and it is definitely helping us track donations, pledges, and communications with more thoroughness and accuracy (therefor allowing us to set more ambitious goals) than we have in the past.

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