What Is RDPWin?

Resort Data Processing (RDP) has long been considered one of the pioneers of the property management software industry, and currently supports over 800 installations worldwide. RDP specializes in providing a customized solution for each client. We cater to properties of all sizes, from small luxury vacation rental companies to 1500 room resort properties. Our software solutions offer an endless feature set, that has evolved over 35 years from customer input and real-world application.

Who Uses RDPWin?

Hospitality companies that have a need for a comprehensive software solution with increased functionality designed to adapt to the unique requirements of the property.

Where can RDPWin be deployed?

Cloud-based
On-premise

About the vendor

  • Resort Data Processing
  • Located in Vail, U.S.
  • Founded in 1981

RDPWin support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados and 25 others

Languages

English

RDPWin pricing

Starting Price:

US$20,000.00/one-time
  • Yes, has free trial
  • No free version

RDPWin does not have a free version but does offer a free trial. RDPWin paid version starts at US$20,000.00/one-time.

Pricing plans

About the vendor

  • Resort Data Processing
  • Located in Vail, U.S.
  • Founded in 1981

RDPWin support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados and 25 others

Languages

English

RDPWin videos and images

RDPWin Software - RDP's Online Owner Portal
RDPWin Software - RDP's Customizable Online Booking Engine
RDPWin Software - RDP's Online Booking Engine
RDPWin Software - 4
RDPWin Software - 5
View 5 more
RDPWin Software - RDP's Online Owner Portal
RDPWin Software - RDP's Customizable Online Booking Engine
RDPWin Software - RDP's Online Booking Engine
RDPWin Software - 4
RDPWin Software - 5

Features of RDPWin

  • Billing & Invoicing
  • CRM Software
  • Channel Management Software
  • Contact Management Software
  • Employee Management
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Lead Management Software
  • Maintenance Management Software
  • Marketing Automation Software
  • Online Booking
  • Online Reservations
  • Owner Statements
  • Payment Processing Software
  • Point of Sale (POS)
  • Rate Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Site Maps
  • Site Reservation Management
  • Third Party Integrations
  • Utility Billing Software
  • Vendor Management Software
  • Work Order Management

Alternatives to RDPWin

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eviivo is the original all-in-one booking suite. Our award-winning software is the simple way to manage guests, bookings and OTAs.
WebRezPro is an all-in-one property management system (Cloud PMS) built for properties of all types and sizes. Learn more about WebRezPro
Channel manager with PMS tools and Booking engine. Manage your bookings, guests, accomodations and owners in one single place.
Hotel management solution that helps businesses manage reservations, handle room availabilities and streamline accounting operations.
Lobby is an easy-to-use online platform that helps you to increase direct bookings and simplifies the administration of your property
LiveRez is the all in one vacation rental management software bringing you a powerful ecosystem of products included to help you scale! Learn more about LiveRez
The only tool you need for your short-term rentals. Job done. Save hours every week with automated messages, smart rates and much more. Learn more about Uplisting

Reviews of RDPWin

Average score

Overall
4.0
Ease of Use
3.9
Customer Service
4.1
Features
3.9
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified Reviewer
General Manager in U.S.
Verified LinkedIn User
Hospitality, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

RDPWIN

5.0 4 years ago

Pros:

I am impressed with the support team. quick to reply and great to work with. I also like the fact that I can make my own reports in Crystal Reports.

Cons:

Some features are limited or I need to purchase an additional module in order to have the advanced functionality I am looking for

Nikki
Guest Services Manager in U.S.
Hospitality, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

I have used RDP for a period of ten years. I have found it to be intuitive and fairly easy to learn.

4.0 4 years ago

Comments: I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy.
We have a unique facility and our business model would not fit neatly into any traditional classifications. For this reason, we needed a software program that could be adapted to our very specific needs. RDP has been able to deliver.
I use the Reservations module daily and have found it to be easy to use and most people are trained without difficulty. I am especially fond of the tape chart feature. Over the years we have gradually utilized features like the color codes on the tape chart. I am a visual person and I find this tool invaluable.
We have created and modified many reports for our various departments over the years. Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored.

Pros:

I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy. We have a unique facility and our business model would not fit neatly into any traditional classifications. For this reason, we needed a software program that could be adapted to our very specific needs. RDP has been able to deliver. I use the Reservations module daily and have found it to be easy to use and most people are trained without difficulty. I am especially fond of the tape chart feature. Over the years we have gradually utilized features like the color codes on the tape chart. I am a visual person and I find this tool invaluable. We have created and modified many reports for our various departments over the years. Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored.

Cons:

One complaint I hear consistently from our Sales Department is that re-bookings are not simple enough and that there is no ability to add reminders/calendars for tasks related to contracts. Also, our events coordinators complain about the difficulty related to event checklists and reminders. We believe that the sales/events related portion of the software needs a complete overhaul. We were given a name of an event software company who were considering an interface with RDP that would address all of our needs. It would be nice if RDP could integrate their Events program with their Reservation/IRM modules.

Darcy
General Manager in U.S.
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

RDP

3.0 4 years ago

Comments: RDP support and staff has always been extremely responsive.

Pros:

The system is fully integrated with housekeeping, reservations, maintenance, accounting, front desk and data, features. Everything is easy to access and the data analysis/stats reports are extremely useful. Owners can also access to book their own reservations, check work orders, etc. Mobile app is good as well and info is easy to load.

Cons:

Software is server based. Every time there is an update/upgrade, we experience problems. We are still experiencing problems after our upgrade to version 5.0 and these upgrades are expensive. I would also like to see a brief training program from RDP after the upgrade at no charge. I take issue with the fact that RDP charges for "training sessions" and they are extremely expensive (training should be part of the purchase of and upgrades to the software). Loading rates, rate plan cutoffs, discounts, rate tables, is a tedious chore and takes an unreasonable amount of time to accomplish and because of the numerous steps involved, errors occur. The software is "inflexible" in many areas such as the inability to make adjustments to a reservation after the reservation has been "checked in" to the system.

Verified Reviewer
General Manager in U.S.
Verified LinkedIn User
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

RDPWin software review

4.0 4 years ago

Comments: The overall experience has been positive. The sales people are pleasant, honest and capable. We realize PMS software is a necessity in the lodging industry and RDPWin does everything we need it to do. Never have had a crash, glitch or hiccup when looking strictly at RDPWin. Integrating with POS systems is a different story. That has not been a positive experience.

Pros:

RDPWin has helped our lodging facility track overall performance more efficiently than before. Their reports (via Crystal Reports) are clear and concise and provide management with up-to-date statistics needed in the industry. RDPWin is fairly easy to use. The software is reliable and functions properly.

Cons:

The software is dated, needs a fresh, modern look and should move to integrating cloud-based POS systems to adapt to today's market. RDPWin should think about making an all-in-one system that incorporates a POS (like Oracle) to help lodging facilities as a whole. Tech support could be more willing to please the consumer.

Verified Reviewer
CEO I Founder in U.S.
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Multi-Ownership Management Features

4.0 5 years ago

Pros:

This software has a the unique ability to track and run reports for individual units. If you are using Property Management System to rent/lease multiple units that have different ownership structures this is great software to do so. Great value for any small-mid size property that is looking to update old software.

Cons:

Up-front costs are much lower than other PMS for hotels but this system requires you to host on your server. There was no cloud options for running the software (This may have changed since we put this system in place in a hotel setting in 2011 and used it until 2013).

Resort Data Processing Response

5 years ago

As of 2013 we do offer cloud solutions as well as great value compared to other cloud based PMS systems.