15 years helping Canadian businesses
choose better software

What Is GraceSoft Easy InnKeeping?

With over 20+ years of experience in technology solutions for the hospitality industry, GraceSoft has helped numerous hoteliers boost revenues with Easy to Use Cloud-based software. Rated in the top for customer support with 24/7 live support and training. Sync availability and bookings on multiple platforms; including website booking, Expedia, Booking.com, Airbnb, and Google Hotels. Features include email marketing, hourly reservations, Point of Sale, Yield Management and Quickbooks.

Who Uses GraceSoft Easy InnKeeping?

Ideal for hotels, B&Bs, inns, motels, RVs, campgrounds, vacation rentals & condo management companies. An Owner Portal feature enables owners to manage their own rentals.

Where can GraceSoft Easy InnKeeping be deployed?

Cloud-based
On-premise

About the vendor

  • GraceSoft
  • Located in Stafford, US
  • Founded in 1999

GraceSoft Easy InnKeeping support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, Mexico, United States

Languages

English

GraceSoft Easy InnKeeping pricing

Starting Price:

US$69.00/month
  • Yes, has free trial
  • Yes, has free version

GraceSoft Easy InnKeeping has a free version and offers a free trial. GraceSoft Easy InnKeeping paid version starts at US$69.00/month.

Pricing plans get a free trial

About the vendor

  • GraceSoft
  • Located in Stafford, US
  • Founded in 1999

GraceSoft Easy InnKeeping support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, Mexico, United States

Languages

English

GraceSoft Easy InnKeeping videos and images

GraceSoft Easy InnKeeping Software - Calendar with Monthly, Weekly and Hourly views. We can switch to different calendar types which are Room Name, Room type and OTA calendar.
GraceSoft Easy InnKeeping Software - From the Dashboard, we can able to check the daily Check-In, Check Out and Stayover Reservations
GraceSoft Easy InnKeeping Software - On this Reservation List page, we can filter the Check-In, Check Out, Paid, Non-Paid and Cancelled Reservations
GraceSoft Easy InnKeeping Software - Manage your gift shops, café, bar, room service, retail shops and all other beverage operations.
GraceSoft Easy InnKeeping Software - You can centralize all communication from booking channels to email and SMS messages by checking them in one place.
View 6 more
GraceSoft Easy InnKeeping video
GraceSoft Easy InnKeeping Software - Calendar with Monthly, Weekly and Hourly views. We can switch to different calendar types which are Room Name, Room type and OTA calendar.
GraceSoft Easy InnKeeping Software - From the Dashboard, we can able to check the daily Check-In, Check Out and Stayover Reservations
GraceSoft Easy InnKeeping Software - On this Reservation List page, we can filter the Check-In, Check Out, Paid, Non-Paid and Cancelled Reservations
GraceSoft Easy InnKeeping Software - Manage your gift shops, café, bar, room service, retail shops and all other beverage operations.
GraceSoft Easy InnKeeping Software - You can centralize all communication from booking channels to email and SMS messages by checking them in one place.

Features of GraceSoft Easy InnKeeping

  • Booking Management
  • Booking Notes
  • CRM Software
  • Calendar Management
  • Channel Management Software
  • Contact Management Software
  • Customer Support Software
  • Employee Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Experience Management
  • Housekeeping Management
  • Maintenance Management Software
  • Marketing Automation Software
  • Online Booking
  • Online Reservations
  • Payment Processing Software
  • Point of Sale (POS)
  • Promotions Management
  • Rate Management
  • Rental Property Management Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management Software
  • Room Inventory
  • Third-Party Integrations

Alternatives to GraceSoft Easy InnKeeping

All-in-one Property Management System for hospitality businesses to save time, increase revenue and improve guest satisfaction.
Newbook's multi-award-winning campground & RV park management platform is the simple, intuitive solution to grow your business.
RMS has three main components: 1. Campground Management system 2. Real time reservations from your website 3. Point of Sale system
Hostaway helps you grow and manage your business with the help of advanced automations, marketing, communication and reporting tools. Learn more about Hostaway
Optimize your campground with an easy-to-use PMS, OTA channel manager, booking engine, automated email marketing, text messaging & more
Octorate is the easy-to-use All-in-One Cloud Management System for Hotels, B&Bs, and Vacation Rentals.
Channel manager with PMS tools and Booking engine. Manage your bookings, guests, accomodations and owners in one single place.
WebRezPro provides a secure, all-in-one property management system for more efficient, profitable campground operations. Learn more about WebRezPro
RezExpert is a fully featured Reservation & Property Management system suitable for any business that needs to manage reservations

Reviews of GraceSoft Easy InnKeeping

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.3
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Diane
Owner in US
Used the Software for: 2+ years
Reviewer Source

An exceptional business tool for the small innkeeper or B&B owner

5.0 6 years ago

Pros:

The software is easily customizable to suit your own hospitality business needs. It helps me keep track of my bookings, invoices, income, form letters, customer lists, etc. I t will even compute the applicable hotel taxes for me. When I have an issue, a quick call to their support team gets it straightened out asap. The first year I was in business, I kept track of all my bookings, billing, payments, reservations, cancellations, et cetera, on an Excel spreadsheet. That proved to be too cumbersome and labor intensive. Regular hotel/motel software was too "big" for my small retreat business, and it was some time before I came across Easy InnKeeping. This software has saved me many hours of "reinventing the wheel" and for that, it's very reasonable price is well worth it!

Cons:

Sometimes it can be sluggish, but it might be my connection speed which can fluctuate (or maybe I'm just impatient). Customizing the html in the various form letters can be tricky, but the support team has been very helpful in figuring it out for me. Sometimes I have trouble assigning "codes" to new items I offer. I try to re-assign codes I don't use, for new things, and it won't let me just overwrite the original assignation. The only other thing I've had an issue with is sometimes it randomly 'denies access' to certain elements on the Billing page, even though I'm the only one that uses the program. However in that instance, I've found workarounds that avoid it.

Barry
Broker/Owner property mngt company in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

it makes managing a number of condos much easier

5.0 7 years ago

Comments: it makes keeping reservations alot easier to keep track of.

Pros:

colorful graph=like reservation calendar with multiple options for each reservation so easier to tract what the status is with a renter

Cons:

it does not sync with VRBO or the other rental; website I use for listings makes it non friendly for my budget or my time to pay someone to fill in multiple calendars on multiple sights. Is does not print a color copy of the calendars for my staff and cleaning company making it harder for everyone in my employ to follow. Is a bit pricey for what I use it for considering that pricing is coming down on alot of software. I basically use the calendar system, would see alot more value if I used all the functions so my bad to a point.

GraceSoft Response

7 years ago

Dear Barry, Thank you for your feedback! We understand your needs, and have interest from other clients as well in VRBO integration. Our team is working on an interface with VRBO, and we will let you know when that is available! Thank you for choosing Easy InnKeeping

Conrad
Owner in US
Used the Software for: Not provided
Reviewer Source

As a standalone it's pretty good BUT if you connect to Expedia, beware!

3.0 9 years ago

Comments: I've been on this for about 5 months now and it was a toss up between WebRezPro, and I'm wondering if I should have gone with the latter. Neither company could convert my data from Rezovation besides the customer table, so I lost a decade of history. I went with Easy Innkeeping because they had the ability to set up a different child/adult extra person rate. It's amazing how many software packages don't. The Easy Innkeeping refresh rate is annoyingly slow, I just expect it to be less than a second. I also don't like that they maintain their own hardware, I would rather they put it on Amazon or Google's server farm, like Clock PMS. They don't charge for bookings over their own system, but $3 for reservations which come through Expedia. The main problem is that data doesn't come over right. The entire amount shows up in the daily rate, no tax or other items, so I have to re-enter it. And I've asked numerous times. And, get this, if you want to set up a minimum stay on weekends, you have to create a separate seasonal rate for every weekend! if you have a Bnb like me, this is not the software you want. They were able to update it via a script on the back end, but it's such an easy thing to code for since they already have a way to apply a rate to the days of the week, it should be just a matter of checking off a box where you want to apply the minimum nights. Tech support is mostly by chat, their little window will pop up saying 'approximate wait time is one minute'....I've gotten that message and waited 20 minutes without result.
They are constantly improving the software, and uptime has been very good. They run on top of some other software so that when an employee logs in, their password displays in the open in the URL for a second or two. WTF, you may ask? Well, yes, so if you're worried about your employees hacking into another person's account, this software isn't for you either.
Oh, I paid a year in advance, and for 2 months haven't had time to verify the expedia bookings were correct, so they cut off my access to the software even though I paid for a year, over a $30 past due bill. And they cut it off at night, when they don't have anyone available to take a payment. So yeah, I'm going to start looking around.

GraceSoft Response

8 years ago

Hello Matt, It is unfortunate that your experience with Easy InnKeeping was not upto your expectations. It is our continuous endeavor to enhance client satisfaction. We value your feedback as it has helped us to greatly improve Direct Connect functionality through our channel manager and have made some remarkable progress along the way. We look forward to the opportunity to service your property again in the future. Team EIK

Paula
Owner/Operator in US
, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Software for Running Your Guest Lodging/Vacation Rental Business

5.0 8 years ago

Comments: I have been using this product for running my vacation rentals and b&b for over 15 years. Although I use a variety of booking services, Easy Innkeeping is my master software for managing reservations, running financial reports and coordinating cleaning services for my properties. Can't live without it!

Pros:

Visual view of bookings across units by month.

Cons:

Sometimes a bit finicky on my iphone. I use 90% of time on my laptop and use ipad for bookings when I am mobile. The size of the ipad is perfect for the monthly view graphic which is a wonderful way to check availability when away from home.

Matthew
Co-owner in US
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Company and Excellent System

5.0 8 years ago

Comments: I love most of the system. I bought it years ago because of its ease of use and style. I needed something with icons and pictures that would trigger my memory!
2 small issues.
Guest Name field won't accept anything with hyphens or extra marks. So hyphenated names or names with umlauts etc never work. It's very odd.
Secondly the viewing pain for CC done allow one to use when updating a payment or refunding. I have to pull out a paper to write the number down, then retype it into the field. Seems like there should be an easier way.

Pros:

Ease of use. Colors and icons are clearly visible.

Cons:

Name field won't allow hyphens or any marks.