---
description: Learn more about CrunchTime pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: CrunchTime Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/20026/restaurant-management/software) > [CrunchTime](/software/2294/crunchtime-back-office)

# CrunchTime

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> Operations management software for the restaurant and foodservice industries. Achieve ops excellence in every location.
> 
> Verdict: Rated **4.4/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CrunchTime?

Best for multi-unit restaurant brands operating more than 10 locations. Manage inventory, labor, scheduling, partner and vendor integration, online training, and much more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 14 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CrunchTime\! Information Systems
- **Founded**: 1995

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing Details**: Contact CrunchTime for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, Puerto Rico, United Kingdom, United States

## Features

- Automated Scheduling
- Billing & Invoicing
- Budgeting/Forecasting
- Calendar Management
- Compliance Management
- Employee Database
- Employee Management
- Inventory Management Software
- Kitchen/Menu Management
- Menu Planning
- Mobile Access
- Nutrition Analysis Software
- Online Ordering
- Order Management Software
- Payroll Management
- Point of Sale (POS)
- Purchasing & Receiving
- Recipe Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Shift Swapping
- Skills Tracking
- Third-Party Integrations
- Time Off Management
- Timesheet Management

## Integrations (4 total)

- Lightspeed Retail
- PDQ POS
- QuickBooks Enterprise
- Toast POS

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Restaurant Management Software](https://www.capterra.ca/directory/20026/restaurant-management/software)

## Related Categories

- [Restaurant Management Software](https://www.capterra.ca/directory/20026/restaurant-management/software)
- [Food Service Management Software](https://www.capterra.ca/directory/20025/food-service-management/software)
- [Food Costing Software](https://www.capterra.ca/directory/31837/food-costing/software)
- [Employee Scheduling Software](https://www.capterra.ca/directory/30756/employee-scheduling/software)
- [Workforce Management Software](https://www.capterra.ca/directory/30210/workforce-management/software)

## Alternatives

1. [When I Work](https://www.capterra.ca/software/121248/when-i-work) — 4.5/5 (1270 reviews)
2. [NetSuite](https://www.capterra.ca/software/135757/netsuite) — 4.2/5 (2003 reviews)
3. [SynergySuite](https://www.capterra.ca/software/150444/synergysuite-for-restaurants) — 4.8/5 (12 reviews)
4. [Gofrugal](https://www.capterra.ca/software/71693/gofrugal-pos-software) — 4.4/5 (198 reviews)
5. [Marketman](https://www.capterra.ca/software/136439/marketman-restaurant-inventory) — 4.7/5 (112 reviews)

## Reviews

### "Easy to use, very detailed, all the info you want to know" — 5.0/5

> **TJ** | *July 24, 2018* | Restaurants | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to look into inventory, shortages, usage, etc.  Lots of reports for p-mix, costs, sales history, etc.
> 
> **Cons**: Not easy to set up.  Very time consuming.  Not a big con...but set aside some time.  Customer support lacks when there is an issue, but not often did I come across an issue
> 
> One of the better inventory management systems I've worked with

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### "Crunchtime your restaurant back of house experts" — 5.0/5

> **Ramon** | *January 17, 2020* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: 1. Cloud based software as a service
2. More features than the competition
3. Easy to integrate with different systems 
4. Willing to adapt to business needs
5. Will take good ideas or suggestions from clients and upgrade system adding benefit to all customers
> 
> **Cons**: 1. Some processes were easier to execute on the fat client that has been discontinued
2. They did not have native integration with some POS until last year. But they did provide us a third party that helped with that and we used them in the mean time.
> 
> We have been using Crunchtime for a very long time, I would say around 8 years. It has always worked well and our experience has been exceptional. We purchased another company some time ago which used a product from the competition and we decided to try it out for a while and then decide if we would migrate away from Crunchtime or migrate the new additions to Crunchtime. After discussing with the users it was an easy decision to migrate the new restaurants over since Crunchtime's features set is much more complete than that of the other system that we tried.

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### "Inventory Management" — 5.0/5

> **Sara** | *December 26, 2019* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: Accurate and reliable food and beverage costs. Reporting abilities from micro and macro levels. Consistency
> 
> **Cons**: Learning curve with new users can cause issues with ease of use.
> 
> Would recommend Crunchtime to anyone looking to solve for cost of goods and labor. There are a great deal of reports and functions in this database that help your teams from restaurant level to C-level make better business decisions. The customer service team is quick and helpful which makes resolving any issues that may arise less stressful.

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### "Crunch-time back office" — 3.0/5

> **Angel** | *April 21, 2020* | Food & Beverages | Recommendation rating: 5.0/10
> 
> **Pros**: What I like about crunch-time back office it is an easy and great way to keep track of your inventory and sales
> 
> **Cons**: Cons to crunch time back office and sometimes it takes a couple days for the system to come back up if it goes down
> 
> Overall the crunch-time back-office I believe is really a great inventory app option to use and keeping track of all store and business inventory

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### "Greatest Inventory System" — 4.0/5

> **Gary** | *January 23, 2020* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: The best part about this software is how highly customizable it is in order to meet our business needs.  The purchasing controls and the way that it highlights reconciling issues to help prevent mistakes is great.  Also, all the tools that are available to help you troubleshoot your inventory variances are amazing. Finally, their embedded help is hands down the best I have seen.  It does not just send you to some message board where maybe you find the information you are looking for but brings you right to the pages that correspond with where you are in the app at the time.
> 
> **Cons**: It is very unforgiving, in some areas. The inability to edit commissary orders after they have been reconciled, even though you can do that with vendor orders can be difficult if your business uses commissaries to supply their locations.
Also, the need to create multiple recipes to deal with mods or togo vs dine in can create a lot of extra work vs having some functionality where maybe there are flags that designate what should be in a recipe would make it much easier.
> 
> I have had nothing but good experiences with CrunchTime.  Their support is the best I have dealt with compared to any other software I have used (especially than any of the multitude of POS support teams I have dealt with).

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## Links

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