---
description: Learn more about Now Book It pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Now Book It Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/20026/restaurant-management/software) > [Now Book It](/software/220182/now-book-it)

# Now Book It

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> Now Book It is a reservation software for hospitality, offering table management, marketing tools, event ticketing, \& gift card sales.
> 
> Verdict: Rated **4.9/5** by 101 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Now Book It?

Restaurants, multi-venue groups, cafes, pubs, clubs, bars, wineries and breweries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 101 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Now Book It

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: SaaS Model - Flat rate, monthly subscription fee
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Australia, Canada, Indonesia, New Zealand, Portugal, United Arab Emirates, United Kingdom, United States

## Features

- AI/Machine Learning
- Activity Dashboard
- Alerts/Notifications
- Booking Management
- Booking Notes
- Business Process Automation
- CRM Software
- Calendar Management
- Communication Management
- Confirmations/Reminders
- Customer Accounts
- Customer Database
- Customer History
- Customer Support Software
- Customizable Branding
- Email Marketing Software
- Email Reminders
- Event Scheduling
- Event Ticketing
- Group Reservations
- Inventory Management Software
- Marketing Automation Software
- Mobile Access
- Multi-Language
- Natural Language Processing
- Online Booking
- Online Ordering
- Online Payments
- Online Registration
- Order Management Software
- Payment Processing Software
- Personalization Software
- Point of Sale (POS)
- Queue Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS Software
- SMS Messaging
- Social Media Integration
- Social Promotion
- Surveys & Feedback
- Table Management
- Third-Party Integrations
- Ticketing Software
- Waiting Time Tracking
- Waitlist Status Tracking
- Website Management
- Website Personalization

... and 1 more features

## Integrations (20 total)

- Abacus
- Bepoz
- Eway Online Payments
- Facebook Business Suite
- Fedelta Point of Sale
- Function Tracker
- Google Analytics 360
- Google My Business Post Scheduler
- HubSpot CRM
- Instagram
- Lightspeed
- Meta for Business
- OrderMate
- SplitAbility
- Square Point of Sale

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Restaurant Management Software](https://www.capterra.ca/directory/20026/restaurant-management/software)

## Related Categories

- [Virtual Assistant Software](https://www.capterra.ca/directory/33535/virtual-assistant/software)
- [Online Ordering Systems](https://www.capterra.ca/directory/32698/online-ordering/software)
- [Reservations Software](https://www.capterra.ca/directory/20032/reservations/software)
- [Restaurant Management Software](https://www.capterra.ca/directory/20026/restaurant-management/software)
- [Event Management Software](https://www.capterra.ca/directory/20030/event-management/software)

## Alternatives

1. [Booqable](https://www.capterra.ca/software/138689/booqable) — 4.8/5 (1186 reviews)
2. [Eventbrite](https://www.capterra.ca/software/114949/eventbrite) — 4.6/5 (5815 reviews)
3. [OpenTable](https://www.capterra.ca/software/17313/opentable-for-restaurants) — 4.7/5 (1322 reviews)
4. [Wix](https://www.capterra.ca/software/169007/wix) — 4.4/5 (10763 reviews)
5. [Beyonk](https://www.capterra.ca/software/1018625/beyonk) — 4.9/5 (167 reviews)

## Reviews

### "Recommended booking platform" — 5.0/5

> **Susan** | *April 10, 2026* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Great customer support from people that have worked in the industry or know very well what the venue requires to be able to run their business
> 
> **Cons**: Some features take a while to actually be activated, for example the integrations of the platform and the POS system
> 
> Very happy with the overall experience and feedback is taken seriously - so most customers should feel like they've been listen to their needs and expectations

-----

### "Reliable booking platform with great support" — 5.0/5

> **Claire** | *April 23, 2026* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: The interface is intuitive for both staff and customers, making it easy to manage reservations, functions, and larger group bookings. The flexibility to tailor booking settings to suit different areas of the venue is particularly valuable. Customer support is a standout, responsive, knowledgeable, and genuinely helpful when troubleshooting or implementing new features. It integrates well into our daily operations and supports a seamless guest experience.
> 
> **Cons**: There are some limitations around reporting and data extraction, particularly when trying to segment or analyse bookings in more detail for marketing purposes. At times, backend configuration changes can feel a little manual or time-consuming. Additional integrations or more advanced CRM capabilities would further enhance its value but believe this is in the pipeline.
> 
> Overall, our experience with Now Book It has been very positive. It’s a dependable system that supports both day-to-day service and larger-scale bookings across a multi-offer venue. The platform continues to evolve, and the strength of the support team gives us confidence in its ongoing development. It plays an important role in delivering a smooth and professional booking experience for our guests at the Mosaic and wider Footy Park Precinct.

-----

### "Great support from the team" — 5.0/5

> **Lisa** | *June 30, 2026* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: The support from the Account Management team is great, always on hand and happy to help with any questions that pop up.
> 
> **Cons**: The mobile app / web browser view: can't see the table plan - unless we have missed this feature? We'd love an easy way to save different seattings for different seasons - eg. adding in messages/pre-auth details to every single service is quite time consuming
> 
> All in all we're very happy and the user experience for customers works well. A little clunky from the restaurant end, but definitely still a workable option

-----

### "NBI is great for our business" — 5.0/5

> **Jason** | *May 26, 2025* | Hospitality | Recommendation rating: 3.0/10
> 
> **Pros**: Very easy to use. Intuitive. Available on multiple devices allows us to do remote phone service for restaurant
> 
> **Cons**: There is nothing to report here. Anyone I have with NBI is sorted when I call tech support. No issues
> 
> Very good. Phone support is high level. Can highly recommend the product. Gift cards function is great. Events management also helpful.

-----

### "Leeuwin Estate Now Book It" — 5.0/5

> **chantelle** | *May 24, 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The now book it team and support plus its super user friendly for staff.
I love they way they are always improving and upgrading features on their product.
> 
> **Cons**: Tabel plans don't currently show enough information to print off and use for a hard copy on a day to day basis
> 
> Since we first had NBI as our primary booking platform the experience with set up, support, upgrading and longevity of product has been excellent.

-----

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## Links

- [View on Capterra](https://www.capterra.ca/software/220182/now-book-it)

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| en-AU | <https://www.capterra.com.au/software/220182/now-book-it> |
| en-CA | <https://www.capterra.ca/software/220182/now-book-it> |
| en-GB | <https://www.capterra.co.uk/software/220182/now-book-it> |
| en-IE | <https://www.capterra.ie/software/220182/now-book-it> |
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| en-NZ | <https://www.capterra.co.nz/software/220182/now-book-it> |
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| fr | <https://www.capterra.fr/software/220182/now-book-it> |
| fr-BE | <https://fr.capterra.be/software/220182/now-book-it> |
| fr-CA | <https://fr.capterra.ca/software/220182/now-book-it> |
| fr-LU | <https://www.capterra.lu/software/220182/now-book-it> |

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