---
description: Learn more about Now Book It pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Now Book It Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/20026/restaurant-management/software) > [Now Book It](/software/220182/now-book-it)

# Now Book It

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> Now Book It is a reservation software for hospitality, offering table management, marketing tools, event ticketing, \& gift card sales.
> 
> Verdict: Rated **4.9/5** by 84 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Now Book It?

Restaurants, multi-venue groups, cafes, pubs, clubs, bars, wineries and breweries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 84 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Now Book It

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Australia, Canada, Indonesia, New Zealand, Portugal, United Arab Emirates, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Booking Management
- Booking Notes
- CRM Software
- Calendar Management
- Communication Management
- Confirmations/Reminders
- Customer Accounts
- Customer Database
- Customer History
- Customer Support Software
- Customizable Branding
- Email Marketing Software
- Email Reminders
- Event Scheduling
- Event Ticketing
- Group Reservations
- Inventory Management Software
- Marketing Automation Software
- Mobile Access
- Online Booking
- Online Ordering
- Online Payments
- Online Registration
- Order Management Software
- Payment Processing Software
- Point of Sale (POS)
- Promotions Management
- Queue Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS Software
- SMS Messaging
- Social Media Integration
- Social Promotion
- Surveys & Feedback
- Table Management
- Third-Party Integrations
- Ticketing Software
- Waiting Time Tracking
- Waitlist Status Tracking
- Website Management
- Website Personalization

## Integrations (20 total)

- Abacus
- Bepoz
- Eway Online Payments
- Facebook Business Suite
- Fedelta Point of Sale
- Function Tracker
- Google Analytics 360
- Google My Business Post Scheduler
- HubSpot CRM
- Instagram
- Lightspeed
- Meta for Business
- OrderMate
- SplitAbility
- Square Point of Sale

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Restaurant Management Software](https://www.capterra.ca/directory/20026/restaurant-management/software)

## Related Categories

- [Online Ordering Systems](https://www.capterra.ca/directory/32698/online-ordering/software)
- [Reservations Software](https://www.capterra.ca/directory/20032/reservations/software)
- [Restaurant Management Software](https://www.capterra.ca/directory/20026/restaurant-management/software)
- [Event Management Software](https://www.capterra.ca/directory/20030/event-management/software)
- [Order Entry Software](https://www.capterra.ca/directory/30093/order-entry/software)

## Alternatives

1. [Booqable](https://www.capterra.ca/software/138689/booqable) — 4.8/5 (1132 reviews)
2. [Hostaway](https://www.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews)
3. [Lodgify](https://www.capterra.ca/software/131924/lodgify) — 4.5/5 (1283 reviews)
4. [Eventbrite](https://www.capterra.ca/software/114949/eventbrite) — 4.6/5 (5756 reviews)
5. [OpenTable](https://www.capterra.ca/software/17313/opentable-for-restaurants) — 4.7/5 (1318 reviews)

## Reviews

### "Recommended booking platform" — 5.0/5

> **Susan** | *April 10, 2026* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Great customer support from people that have worked in the industry or know very well what the venue requires to be able to run their business
> 
> **Cons**: Some features take a while to actually be activated, for example the integrations of the platform and the POS system
> 
> Very happy with the overall experience and feedback is taken seriously - so most customers should feel like they've been listen to their needs and expectations

-----

### "6 Years of authentic, innovative Service" — 5.0/5

> **Verified Reviewer** | *April 8, 2026* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: I have always received authentic, speedy, personal support from Now Book It. They are quick to respond and are willing to put great effort into supporting my business. Restaurant reservations and a wide range of events are easily managed. Now Book It performs incredibly, quickly and delivers all of this at a great, competitive price.
> 
> **Cons**: I do wish that there was the resource to book through google search and google maps. Furthermore, I do believe that greater CRM-adjacent features would be useful.
> 
> I have always received authentic, speedy, personal support from Now Book It. They are quick to respond and are willing to put great effort into supporting my business. Over the past 6 years my uses of the software have evolved, but I've been supported every step of the way. My customers have a simple, easy-to-use platform

-----

### "NBI is great for our business" — 5.0/5

> **Jason** | *May 26, 2025* | Hospitality | Recommendation rating: 3.0/10
> 
> **Pros**: Very easy to use. Intuitive. Available on multiple devices allows us to do remote phone service for restaurant
> 
> **Cons**: There is nothing to report here. Anyone I have with NBI is sorted when I call tech support. No issues
> 
> Very good. Phone support is high level. Can highly recommend the product. Gift cards function is great. Events management also helpful.

-----

### "Well worth it- straightforward and supported" — 5.0/5

> **Jemma** | *April 14, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Great value for money, simple and ease of its' design. Fantastic on the ground support. We use it for gift voucher management well too and it makes it super easy.
> 
> **Cons**: It doesn't manage our functions and events as well as it could, and occasionally can be a bit clunky when putting a simple booking in the diary with lots of steps that have to be done in a certain way or other details reset.
> 
> Overall very happy with the product and service provided. It has a nice interface for our website, with flexible design that suits. We are so well supported by the reps in Melbourne and can normally work through any requests for alterations/ enhancements\!

-----

### "A Reliable, High Performing Platform with Outstanding Support" — 5.0/5

> **Fiona** | *April 14, 2026* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: We recently made the switch to Now Book It across our group of eight restaurants, and it’s been one of the best operational decisions we’ve made.
The platform itself is a significant step up from our previous system. The interface is clean, intuitive, and genuinely easy to use, not just for our team behind the scenes, but for our guests booking online as well. It’s streamlined, reliable, and has removed a lot of the friction we used to deal with day to day.
That said, the real standout in this transition has been the support, particularly from our account manager, \[sensitive content hidden\] . Managing the rollout across multiple venues is no small task, but \[sensitive content hidden\] has been exceptional throughout. He’s responsive, proactive, and always willing to jump in and help, no matter how big or small the request. His hands-on approach has made the integration process seamless, and it’s clear he genuinely cares about getting the best outcome for our venues.
> 
> **Cons**: One limitation we’ve experienced with the system is the lack of automated email alerts around stop-sell activity. In our previous platform, management would receive an email notification whenever a staff member manually applied a stop-sell, which was incredibly valuable for visibility across multiple venues.

We flagged this as a key concern before the transition two years ago and were advised it would be explored by the development team. However, to date, this functionality hasn’t been introduced or update provided. For a group of our size, having real-time email updates when revenue is being closed off is critical, and the absence of this feature remains a gap in an otherwise strong system
> 
> Our overall experience with Now Book It has been well above average. The platform itself is reliable and easy to use, and the day-to-day experience for both our team and guests has been very positive.
There have been a couple of hiccups along the way that required escalation to higher management for resolution, but these have been the exception rather than the norm. Overall, the system and the support behind it have delivered a strong, consistent experience across our venues.

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## Links

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