--- description: Learn more about ShopWorks pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ShopWorks Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [ShopWorks](/software/220055/shopworks) # ShopWorks Canonical: https://www.capterra.ca/software/220055/shopworks Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/220055/shopworks?page=2) > Advanced AI-Powered Workforce Management Software that helps businesses optimise and automate their workforce management processes. > > Verdict: Rated **4.7/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ShopWorks? Retail, Leisure, Hospitality, Warehousing, Forecourts, Care, Manufacturing, Live venues, Fast food, Restaurants, Fitness/Leisure Centres, Bingo Halls, Betting Shops, Casino, Healthcare, Facilities ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 18 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ShopWorks ## Commercial Context - **Starting Price**: £1,500.00 - **Pricing model**: Per User - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Botswana, British Virgin Islands and 142 more ## Features - Attendance Tracking Software - Automated Scheduling - Budgeting/Forecasting - Compliance Management - Employee Management - Payroll Management - Reporting/Analytics - Self Service Portal - Skills Tracking - Time Off Management - Timesheet Management ## Integrations (5 total) - Ciphr - HRSource - IRIS Cascade - SAP SuccessFactors Work Zone - SeamlessHR ## Support Options - Email/Help Desk - Phone Support ## Category - [Workforce Management Software](https://www.capterra.ca/directory/30210/workforce-management/software) ## Alternatives 1. 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We were in the dark ages prior to shopworks, with paper everywhere. Scanning, emailing, copying, posting, phonecall's....you name it we had every time stealer going which simply made our staff scheduling and payroll process inefficient, cumbersome and super frustrating for all involved. The key element for my team is the improved visibility of all store shift patterns, allowing us to align with our footfall data and ultimately drive conversion and deliver payroll savings. We have achieved scheduling consistency across the retail estate. We identified (and amended) a number of strange legacy custom and practises which would have taken months to uncover with our paper based process. The dashboard is really easy to access, navigate with a great layout. Our finance and HR teams have also been far more productive. Finance saving perhaps 10 hours each week on a monday/tuesday and again at month end. HR colleagues experienced a dramatic reduction in store contacts following each pay run. Importantly our store colleagues love this....it provides them with ease of access to their current \& future shifts, availability, time off requests and the most important one of all, it has dramatically improved the accuracy of their pay and holiday entitlement, both of which were a constant pain point prior to Shopworks implementation. Our Retail field team have also become far more efficient as a result. > > **Cons**: Project kick off and the early integration was initially a little "bumpy" however this was driven by a project/account manager who was out of his depth. This was quickly resolved by \[SENSITIVE CONTENT HIDDEN\] and the team. We then moved on to a smooth implementation and successful pilot and roll out. > > I have been absolutely delighted with Shopworks, the ease of use for myself and my team, the overall visibility it has provided and the multiple benefits realised by our business. The account manager support provided by \[SENSITIVE CONTENT HIDDEN\] has been excellent. ----- ### "Its good to have shopworks" — 4.0/5 > **Kaine** | *January 11, 2024* | Gambling & Casinos | Recommendation rating: 6.0/10 > > **Pros**: Quick customer service response time very good. > > **Cons**: Email format template could use some improvement. > > Overall I can not complain, would recommend. ----- ### "Shopworks - Flexible and Adaptable System" — 5.0/5 > **Kevin** | *July 16, 2021* | Gambling & Casinos | Recommendation rating: 10.0/10 > > **Pros**: Initial Setup - Shopworks was bought and introduced to my organisation, it was easy to add in our very complicated procedures and rates of pay. Training - End User training was rolled out over 250 venues easily Support - the support was excellent, always on the end of a phone, visits when required, always quick to respond > > **Cons**: No real issues with the system, problems we encountered were dealt with as we hit them by a very supportive support team. > > Excellent, great product, easy to adapt to our rules, procedures and pay structure, great support team ----- ### "Shopworks Review" — 5.0/5 > **Latoya** | *September 21, 2023* | Gambling & Casinos | Recommendation rating: 7.0/10 > > **Pros**: Duplication of Rotas and Time off options > > **Cons**: Individual rota and work log confirmation, there should be an option for group confirmations > > Easy to use ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/220055/shopworks?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/220055/shopworks) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data