--- description: Learn more about Microsoft Authenticator pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Authenticator Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Authentication Software](/directory/31218/authentication/software) > [Microsoft Authenticator](/software/219694/microsoft-authenticator) # Microsoft Authenticator Canonical: https://www.capterra.ca/software/219694/microsoft-authenticator Page: 1 / 17\ Next: [Next page](https://www.capterra.ca/software/219694/microsoft-authenticator?page=2) > Multifactor app for mobile devices that gives employees easy, secure access to online accounts, providing multi-factor authentication. > > Verdict: Rated **4.7/5** by 405 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 405 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Please contact Microsoft for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Catalan, Croatian, English, German, Greek, Hebrew, Hindi, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Brazil, Bulgaria, Greece, India, Netherlands, Poland, Portugal, Russia, Spain, Thailand, Türkiye, United States, Vietnam ## Features - Alerts/Notifications - Mobile Authentication - Multi-Factor Authentication - Policy Management Software - Single Sign On Software - User Management ## Integrations (2 total) - Microsoft 365 - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Authentication Software](https://www.capterra.ca/directory/31218/authentication/software) ## Alternatives 1. [Auth0](https://www.capterra.ca/software/154900/auth0) — 4.7/5 (147 reviews) 2. [SecureW2 JoinNow Platform](https://www.capterra.ca/software/1070345/JoinNow-Cloud-RADIUS) — 4.8/5 (49 reviews) 3. [Okta](https://www.capterra.ca/software/119653/okta) — 4.7/5 (946 reviews) 4. [LastPass](https://www.capterra.ca/software/151988/lastpass) — 4.6/5 (2787 reviews) 5. [Cisco Duo](https://www.capterra.ca/software/153202/duo-security) — 4.7/5 (548 reviews) ## Reviews ### "No need for passwords to avoid data breach" — 5.0/5 > **Chitranzan** | *April 9, 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: It is one of the safest way to authenticate myself that I am the authorized user to gain access to app/tool/software/database. Passwords can be hacked, imprints could be stored but gaining access for an unauthorized person via Microsoft Authenticator is not possible. > > **Cons**: It works with internet connection so if I don’t have internet connection for whatever reasons, I can’t open Microsoft Authenticator and thus can’t gain access to other applications secured by it. > > Overall, I love Microsoft Authenticator as it provides a great sense of reliability as well as privacy and safeguards my date from potential theft. It is way better than saving multiple different passwords on the phone. ----- ### "Meh, Not a fan" — 3.0/5 > **Tanya** | *August 22, 2025* | Retail | Recommendation rating: 5.0/10 > > **Pros**: What I like about Microsoft Authenticator that is helps with securely logging in into private programs. > > **Cons**: Was extremely tricky to set up. I switched phones and I had to call support to help reset it onto my new phone. ----- ### "Works if you know what to do." — 4.0/5 > **Joe** | *December 10, 2025* | Banking | Recommendation rating: 7.0/10 > > **Pros**: From a business standpoint, this is the best tool to use with integrations for any Microsoft or business product tied with Azure. > > **Cons**: End-users that upgrade/replace their phones that originally had Microsoft Authenticator would be confused why Authenticator is not working. > > It works, only for users that know how to use it. But it does work to get you access to anything Microsoft or SSO related. ----- ### "Good choice to simplify environments if properly configured." — 4.0/5 > **Dominique** | *May 22, 2026* | Environmental Services | Recommendation rating: 6.0/10 > > **Pros**: provides strong account security through multi-factor authentication, passwordless sign-ins, and push notifications while remaining simple and convenient for everyday users. It also integrates smoothly with Microsoft services and many third-party platforms, while cloud backup and recovery features help users regain access when switching or replacing devices. > > **Cons**: If users lose their phone or fail to enable backups, recovering accounts through Microsoft Authenticator can become difficult and frustrating. The app may also face occasional syncing issues, depends on device or internet access for some features, and can expose users to accidental approval of fraudulent login requests during MFA fatigue attacks. > > My overall experience with Microsoft Authenticator has been mostly positive because it provides a convenient and reliable way to secure accounts through multi-factor authentication, quick approval notifications, and passwordless sign-ins that make logging into work, school, and personal services much faster than traditional password-only systems. However, I have noticed that syncing and backup features can sometimes become frustrating, especially when changing phones, restoring accounts across different operating systems, or attempting to recover credentials after a device reset, since delays or incomplete cloud synchronization may require accounts to be manually re-added and reverified. Another concern is that the app’s notification-based approval system can make it surprisingly easy to accidentally approve fraudulent login attempts if the app is configured for simple “approve/deny” prompts without number matching or additional verification steps, particularly when users receive repeated authentication requests that create fatigue or confusion. Despite these drawbacks, the application still offers strong overall security and usability when properly configured with features like number matching, biometric verification, secure backups, and careful notification management, making it an effective authentication solution for both personal and professional environments. ----- ### "Microsoft Authenticator Review" — 3.0/5 > **Scott** | *June 19, 2025* | Individual & Family Services | Recommendation rating: 5.0/10 > > **Pros**: I like how easy it is to use the multi-factor authentication to login to Outlook once it has been set up. > > **Cons**: Setting up a new phone with the authenticator to login to Outlook and Microsoft 365, can be challenging and it was not intuitive. I have needed to find videos on how to do this. > > The overall experience has been okay, it functions well once it has been setup however, the setup has been challenging. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.ca/software/219694/microsoft-authenticator?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/219694/microsoft-authenticator) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | ----- ## Structured Data