---
description: Learn more about Microsoft Entra ID pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Microsoft Entra ID Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Access Governance Software](/directory/32418/access-governance/software) > [Microsoft Entra ID](/software/219692/azure-active-directory)

# Microsoft Entra ID

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> Azure Active Directory, part of Microsoft Entra, is a universal identity management and security platform with single sign-on and MFA.
> 
> Verdict: Rated **4.7/5** by 62 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 62 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Office 365 Apps - Please contact Microsoft directly
Premium P1 - $6 user/month
Premium P2 - $9 user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: Arabic, Chinese, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Korean, Malay, Norwegian, Portuguese, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Austria, Belarus, Belgium, Brazil, British Virgin Islands, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Ecuador, Egypt, Estonia, Finland and 46 more

## Features

- Access Controls/Permissions
- Access Management
- Application Access Control
- Authentication Software
- Behavioral Analytics
- Credential Management
- Data Security
- Multi-Factor Authentication
- Multiple Authentication Methods
- Password Manager Software
- Policy Management Software
- Real-Time Notifications
- Remote Access Management
- Self Service Portal
- Single Sign On Software
- Third-Party Integrations
- Threat Intelligence
- Unified Directory
- User Activity Monitoring
- User Management
- User Provisioning
- User Session Management

## Integrations (6 total)

- Box
- Canvas
- SAP Concur
- SAP SuccessFactors HCM
- Salesforce Nonprofit Cloud
- Workday HCM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Access Governance Software](https://www.capterra.ca/directory/32418/access-governance/software)

## Related Categories

- [Access Governance Software](https://www.capterra.ca/directory/32418/access-governance/software)
- [Directory Software](https://www.capterra.ca/directory/31816/directory/software)
- [Privileged Access Management Software](https://www.capterra.ca/directory/31238/privileged-access-management/software)
- [Single Sign On Software](https://www.capterra.ca/directory/31331/single-sign-on/software)
- [Customer Identity and Access Management (CIAM) Software](https://www.capterra.ca/directory/32816/customer-identity-and-access-management-%28ciam%29/software)

## Alternatives

1. [Okta](https://www.capterra.ca/software/119653/okta) — 4.7/5 (946 reviews)
2. [JumpCloud](https://www.capterra.ca/software/175092/jumpcloud-daas) — 4.6/5 (294 reviews)
3. [Auth0](https://www.capterra.ca/software/154900/auth0) — 4.7/5 (147 reviews)
4. [tenfold](https://www.capterra.ca/software/1020579/tenfold) — 4.5/5 (66 reviews)
5. [1Password](https://www.capterra.ca/software/176113/1password) — 4.7/5 (2132 reviews)

## Reviews

### "Cloud-first Azure AD is the way to go" — 4.0/5

> **Matt** | *July 3, 2025* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Extremely powerful and flexible —it does a lot including streamlining all our directory management, SSO, etc. but it also expects a lot of admins. You definitely have to know your stuff to get the most out of it.
> 
> **Cons**: As it underpins all of the Microsoft 365 offerings an Azure AD/Entra ID outage will obviously kill a lot of your SaaS access for your entire org. Thankfully those are fairly few and far between. Microsoft is alos obsessed with moving things around and creating new portals, etc. so you need to start on top of Entra news to (re)locate things.

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### "Microsoft Entra ID Review" — 5.0/5

> **Katrina** | *November 14, 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like that it provides user access control and account security. It provides a easy to use platform to manage user data.
> 
> **Cons**: I do not dislike anything about it at this time. I find it to be a convenient platform to manager user data that is secure.
> 
> I have had a good experience with Microsoft Entra ID from managing user accounts and email addresses in one place.

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### "Great tool for growth and productivity." — 5.0/5

> **William** | *September 24, 2026* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Navigation and accessibility are great. Easy to understand and find what you need, as long as you have a basic understanding of the platform.
> 
> **Cons**: Some aspects can be a little frustrating when coordinating with 3rd party platforms, but once solved it works well.
> 
> It's been a great experience. As we expand our use and abilities with it, our productivity within the IT department grows.

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### "Entra ID is great for Enterprise" — 5.0/5

> **Hany** | *May 5, 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Azure Active Directory is great for its seamless integration with all Microsoft services, Single Sign-On, strong security features like MFA and Conditional Access, and support for hybrid cloud environments
> 
> **Cons**: Sometimes the confusion about features in each licenses like P1 and P2 and limited to customize the user interface

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### "Great service, much included\!" — 5.0/5

> **Clay** | *July 14, 2026* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: I liked that i could obtain an address for free, as well as the fact that it comes with so many services included.
> 
> **Cons**: I didn't like how I could not set my own domain, but the domain they issued me works fine as any other.

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## Links

- [View on Capterra](https://www.capterra.ca/software/219692/azure-active-directory)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/219692/Azure-Active-Directory/> |
| en-AE | <https://www.capterra.ae/software/219692/azure-active-directory> |
| en-AU | <https://www.capterra.com.au/software/219692/azure-active-directory> |
| en-CA | <https://www.capterra.ca/software/219692/azure-active-directory> |
| en-GB | <https://www.capterra.co.uk/software/219692/azure-active-directory> |
| en-IE | <https://www.capterra.ie/software/219692/azure-active-directory> |
| en-IL | <https://www.capterra.co.il/software/219692/azure-active-directory> |
| en-IN | <https://www.capterra.in/software/219692/azure-active-directory> |
| en-NZ | <https://www.capterra.co.nz/software/219692/azure-active-directory> |
| en-SG | <https://www.capterra.com.sg/software/219692/azure-active-directory> |
| en-ZA | <https://www.capterra.co.za/software/219692/azure-active-directory> |
| ja | <https://www.capterra.jp/software/219692/azure-active-directory> |

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