---
description: Learn more about RockSolid MAX pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: RockSolid MAX Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Point of Sale Software](/directory/20052/point-of-sale/software) > [RockSolid MAX](/software/218533/rocksolid-max)

# RockSolid MAX

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> Modernize your hardware store or home center with RockSolid MAX. The leading and easy-to-use POS \&amp; inventory management solution.
> 
> Verdict: Rated **3.9/5** by 40 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses RockSolid MAX?

RockSolid MAX is ideal for: Hardware Stores, Home Centers, Convenience Lumberyards, Lawn \&amp; Garden Centers, Farm/Ranch/Home Supply Stores, Paint \&amp; Decorating Stores, and Convenience Tool Rental Centers

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 40 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support Software | 3.8/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: ECI Software Solutions
- **Location**: Grand Prairie, US
- **Founded**: 1999

## Commercial Context

- **Starting Price**: US$3,000.00
- **Pricing Details**: Please contact ECI Software Solutions directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Accounting Integration
- Accounts Receivable Software
- Ad hoc Reporting
- Archiving & Retention
- Barcode/Ticket Scanning
- Billing & Invoicing
- Budgeting/Forecasting
- Customer Accounts
- Customer Statements
- Customizable Dashboard
- Customizable Templates
- Dashboard Software
- Data Connectors
- Data Visualization Software
- Discount Management
- Document Capture
- Document Classification
- Document Storage
- Electronic Signature
- Employee Management
- File Sharing Software
- Financial Reporting Software
- Forecasting
- Gift Card Management
- Inventory Control Software
- Loyalty Cards
- Loyalty Program
- Membership Management Software
- Multi-Currency
- Order Management Software
- Payment Collection
- Performance Metrics
- Pricing Management
- Project Accounting Software
- Promotions Management
- Publishing/Sharing
- Purchase Order Management
- Real-Time Reporting
- Receipt Management
- Receivables Ledger
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- Returns Tracking
- Rewards Management
- Search/Filter
- Strategic Planning Software
- Tax Management Software

... and 7 more features

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Point of Sale Software](https://www.capterra.ca/directory/20052/point-of-sale/software)

## Related Categories

- [Point of Sale Software](https://www.capterra.ca/directory/20052/point-of-sale/software)
- [Accounting Software](https://www.capterra.ca/directory/1/accounting/software)
- [Inventory Management Software](https://www.capterra.ca/directory/30006/inventory-management/software)
- [Document Management Software](https://www.capterra.ca/directory/30063/document-management/software)
- [Accounts Receivable Software](https://www.capterra.ca/directory/30521/accounts-receivable/software)

## Alternatives

1. [Spruce](https://www.capterra.ca/software/218534/spruce) — 3.3/5 (33 reviews)
2. [NetSuite](https://www.capterra.ca/software/135757/netsuite) — 4.2/5 (2003 reviews)
3. [Acumen](https://www.capterra.ca/software/161867/acumen) — 3.5/5 (4 reviews)
4. [Acumatica Cloud ERP](https://www.capterra.ca/software/96371/acumatica-cloud-erp) — 4.4/5 (243 reviews)
5. [Point of Rental Software](https://www.capterra.ca/software/29074/point-of-rental-software) — 4.3/5 (149 reviews)

## Reviews

### "Happy with Rocksolid Max" — 4.0/5

> **Laura** | *July 6, 2021* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Over time I have noticed that Rocksolid seems to be making my job less time-consuming.  I am pretty happy with it overall.
> 
> **Cons**: There have been a few times that we have had issues that we have reported and did not get an answer other than they were working on it for months.
> 
> Overall I am pretty happy with Rocksolid.  I believe we all like it much better than the software we were using beforehand.  We also like the people we have worked with from implementation to daily issues.

-----

### "Loy's Review" — 4.0/5

> **Loy** | *June 29, 2021* | Wholesale | Recommendation rating: 5.0/10
> 
> **Pros**: Ease of use and ease of training others.
> 
> **Cons**: no pick ticket option. No real way of delivering goods and showing what is on hand vs. on back order. Should have a pick ticket version that converts to order. No way to modify an order after complete, should always be able to modify then generate invoicing after 5:00. Receiving is clunky, need a simple on order vs received at this time. Have to dig a lot to find answer to receiving. Need an option to reprint invoices in bulk or transmit, currently sends in separate pdf's.
> 
> Fair - no one wants to help with Crystal Reports - everyone will just pass buck or say we really don't do that...

-----

### "Don't do it\!" — 1.0/5

> **Douglas** | *December 29, 2020* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: Cloud Based instead of having a server on site
> 
> **Cons**: everything about this software is not for the advance Hardware store operations.

-----

### "RockSolid Max" — 5.0/5

> **Tessa** | *January 25, 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Customer service is very helpful and responsive
> 
> **Cons**: Not being trained d/t system already in place upon purchase of business.
> 
> Very helpful and responsive customer service

-----

### "upgrade" — 5.0/5

> **mark** | *July 1, 2021* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: easy to learn software. easier to keep track of GP% on products. Credit card processing 100% better then what I had. cost of running the system is way less then wht I had been paying.
> 
> **Cons**: trying to figure something out on your own.
> 
> was a major upgrade for us. it was way past due should of switched to rock solid years ago

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## Links

- [View on Capterra](https://www.capterra.ca/software/218533/rocksolid-max)

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| de-CH | <https://www.capterra.ch/software/218533/rocksolid-max> |
| en | <https://www.capterra.com/p/218533/RockSolid-MAX/> |
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