RockSolid MAX

by ECI Software Solutions

Who Uses RockSolid MAX?

RockSolid MAX is ideal for: Hardware Stores, Home Centers, Convenience Lumberyards, Lawn & Garden Centers, Farm/Ranch/Home Supply Stores, Paint & Decorating Stores, and Convenience Tool Rental Centers

What Is RockSolid MAX?

RockSolid MAX software includes features home and building supply retailers need to grow their business at one affordable monthly price. With easy-to-use integrated point of sale, purchasing, inventory management, and accounts receivableyour business will operate efficiently and profitably. With document management spend time with customers instead of digging through paper. Plus, its cloud-based so you can access the system from anywhere and know your data is always backed up and protected.

RockSolid MAX Details

ECI Software Solutions

https://www.ecisolutions.com/

Founded 2016

RockSolid MAX Software - Point of Sale
RockSolid MAX Software - Work from anywhere
RockSolid MAX Software - Receivables
RockSolid MAX Software - Inventory Price Updates
RockSolid MAX Software - Mobility
RockSolid MAX video
RockSolid MAX Software - Point of Sale - thumbnail
RockSolid MAX Software - Work from anywhere - thumbnail
RockSolid MAX Software - Receivables - thumbnail
RockSolid MAX Software - Inventory Price Updates - thumbnail
RockSolid MAX Software - Mobility - thumbnail

RockSolid MAX pricing overview

RockSolid MAX does not have a free version.


Starting Price

Not provided by vendor

Free Version

No

RockSolid MAX deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)

Deployment

  • Cloud, SaaS, Web-based
  • Windows (Desktop)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

RockSolid MAX Features

  • API
  • Access Controls/Permissions
  • Accounting Software
  • Accounts Payable Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CPA Firms
  • Compliance Management
  • Credit Card Processing
  • Document Storage
  • Expense Claims
  • Expense Tracking
  • Financial Management Software
  • Financial Reporting Software
  • Fixed Asset Management Software
  • For Government
  • Fund Accounting Software
  • General Ledger
  • Income & Balance Sheet
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Nonprofits
  • Order Management Software
  • Payroll Management
  • Project Accounting Software
  • Project Management Software
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Sales Tax Management
  • Status Tracking
  • Tax Management Software
  • Third Party Integrations
  • Workflow Management Software

View full list of Accounting Software

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  • API
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  • Accounting Integration
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  • Activity Dashboard
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Flow Management
  • Cash Management
  • Check Processing
  • Collections Management
  • Contact Database
  • Credit Card Processing
  • Customer Statements
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management Software
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Financial Management Software
  • Forecasting
  • General Ledger
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Online Payments
  • Order Management Software
  • Overpayment Processing
  • Partial Payments
  • Profit/Loss Statement
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Third Party Integrations
  • Workflow Management Software

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  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
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  • Ad hoc Query
  • Ad hoc Reporting
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  • Benchmarking
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  • Customizable Templates
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  • Publishing / Sharing
  • Real Time Analytics
  • Real Time Data
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  • Trend / Problem Indicators
  • Trend Analysis
  • Visual Analytics

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  • Customizable Templates
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  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management Software
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • SMS Marketing Managment
  • Segmentation
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Transaction History
  • eCommerce Management

View full list of Customer Loyalty Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
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  • Configurable Workflow
  • Content Management System (CMS) Software
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  • Data Import/Export
  • Digital Signature Software
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  • Document Classification
  • Document Generation Software
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  • Document Storage
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  • File Conversion
  • File Management
  • File Recovery
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  • File Transfer
  • Forms Management
  • Full Text Search
  • Offline Access
  • Optical Character Recognition
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  • Asset Tracking Software
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Discount Management
  • Dispatch Management
  • Document Management Software
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  • Electronic Signature
  • Email Templates
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  • Invoice Processing
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  • Maintenance Scheduling
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  • Order Management Software
  • Order Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Retail Inventory Management Software
  • Search/Filter
  • Third Party Integrations
  • Utilization Reporting
  • Work Order Management

View full list of Equipment Rental Software

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  • Alerts/Notifications
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  • Multi-Currency
  • Multi-Location
  • Order Management Software
  • Order Tracking
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
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  • Returns Management
  • Sales Orders
  • Sales Reports
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  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
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  • Warehouse Management Software
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  • Alerts/Notifications
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  • Credit Card Processing
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  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Layaway Management
  • Loyalty Program
  • Multi-Location
  • Offline Access
  • Order Management Software
  • Ordering Automation
  • Payment Processing Software
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Restaurant POS Software
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  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Stock Management
  • Third Party Integrations
  • Transaction History
  • eCommerce Management

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  • Accounting Integration
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  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto / Boat Rental
  • Availability Management
  • Barcode / Ticket Scanning
  • Booking Management
  • Calendar Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Document Management Software
  • Electronic Payments
  • Email Templates
  • Equipment Maintenance Software
  • Equipment Rental Software
  • Equipment Tracking
  • Event Scheduling
  • Inspection Management
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Late Fee Calculation
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  • Maintenance Scheduling
  • Medical Equipment Rental
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  • Order Management Software
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Rate Management
  • Real Estate Rental
  • Recurring Rentals
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Scheduling Software
  • Short / Long Term Rental
  • Third Party Integrations
  • Transaction History
  • Work Order Management

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  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Audit Management
  • Budgeting/Forecasting
  • Charting
  • Collaboration Tools
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Visualization Software
  • Drag & Drop
  • Financial Analysis
  • Financial Reporting Software
  • Forecasting
  • Marketing Reports
  • Monitoring
  • Multiple Data Sources
  • OLAP
  • Performance Management
  • Performance Metrics
  • Predictive Analytics Software
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Search/Filter
  • Single Sign On Software
  • Summary Reports
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • Workflow Management Software

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RockSolid MAX Alternatives

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RockSolid MAX Reviews

Read all reviews

Overall rating

3.6/5

Average score

Ease of Use 3.4
Customer Service Software 3.6
Features 3.4
Value for Money 3.9

Review software

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Write a Review!
Misty S.
Owner
Retail, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2019-09-14

"This is a powerful program with features we need to adapt too"

Comments: Easier training for new employees. Non inventory items are easier to track without adding or deleting from current inventory. We were the first to use the Repeat Rewards with Rockmaxx and it was great to work with the support team. All customer service has been great with our ups and downs. To realize we have come so far in 6 months is unbelievable. All sales and customer service reps have followed up with our issues. We have felt like they are one of us when a new issue arrives. I feel we have a lot more to learn with this program due to it's size. A few employees have gone back to the training videos to dig in deeper. As with all programs the more you want to learn the easier it is to use

Pros: Look up features are very user friendly if unsure of the correct name for item you can search with minimum effort
Easy use for non tech employees.
Can remote in to system off site.
Price point.
Automatic updates with the cloud based system. No more scheduling these
Automatic backup no expensive server and IT to ensure this is completed.

Cons: These cons are base on using Rock Solid for 13 years.
Task takes multiple windows to complete verse all on one window.
Report program had to purchase another program to receive all reports
Time clock not within another program needed for employees
More steps and windows to complete an easy inventory fix.
No hand held device to scan and print labels as with Rocksolid

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2019-09-14
Sharon W.
Secretary/Treasurer
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017-08-08

"Easy to learn"

Comments: I think all in all, they have a great software program for our hardware store. It fits us well without breaking the bank.

Pros: I am fortunate that I get to use both sides of the system. The POS and Roman. Both sides are easy to navigate. The inventory control is fabulous! Especially helpful when you are trying to do your weekly order. You scan something with the handheld and your inventory number for that item is right in front of you. You can do this quickly and make any corrections if necessary right then and there. It saves you time. In Roman, the ease of printing and or emailing monthly statements is wonderful! Easy program to keep track of our customer accounts. Also like the availability of useful reports to keep track of your business.

Cons: I wish at times it was quicker to get in touch with someone regarding an issue. Sometimes, you would like an answer right away to free yourself up to move on to the next thing. But, all in all, I DO LIKE the system! There isn't a perfect system out there, they all have their quirks now and again. If someone is turned off by these little bumps in the road here and there, then they are NOT being realistic.
When you do get in touch with someone, they know what they are doing and take care of your issue completely! They get the job done and correctly! No complaints with their expertise, that's for sure.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017-08-08
Angel C.
IT Manager
Retail, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support Software
    2 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017-08-11

"Ok POS Sytem."

Comments: Just feels like they want t get as much money out of the customer as they can with added features that cost extra, which are part of most POS Systems basic package.

Pros: RockSolid is a reliable software with very few glitches. Uptime is high. Easy to learn and operate.

Cons: Important features needed for margins not available. Can not enter more than one product at a time. Does not have a tool to import items.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017-08-11
Jay F.
President/Owner
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017-07-22

"We have the system for over 15 years. We operated 3 hardware stores on a multi-store platform. We are now operate 1 store with 9 employees."

Comments: The Rock Solid system in our True Value hardware store allows my wife and I to travel and still have the controls necessary to conduct our business , even remotely.

Pros: The system is efficient. We handle about 250 customers per day with 2 point-of-sale units and 2 extra terminals on the sales floor and 2 in the office. We process 80% of our sales on credit cards with the new Cayan system which also is very efficient. We have house charge accounts who receive emailed invoices and statements. The reports are plentiful and the support from True Value is experienced and thorough. We utilize the employee time clock and all our employees find the system easy to operate and with our cable internet provider, quick.

Cons: I am happy to say that I cannot think of any "cons". The original system was developed by a computer person for a hardware store owner. The 2 guys then formed Rock Solid and further advanced the POS structure to make it available to retail hardware, garden centers and rental facilities in our industry. Please feel free to call me for any further information. Jay Feinsod 914-447-5935

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017-07-22
Cr M.
Owner
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2019-04-17

"IMOC Building Supplies"

Pros: It is very user friendly, and also easy to learn to use. The support/training team goes out of their way to make sure you know what you are doing and you are setup for success.

Cons: It is a little back on forth between pages/tabs to get the information you need, but it is not a big issue. Once you learn where to find what your looking for it is a breeze.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2019-04-17