---
description: Learn more about Design Flex pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Design Flex Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Architecture Software](/directory/20002/architecture/software) > [Design Flex](/software/218525/2020-design-live)

# Design Flex

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> Kitchen and bathroom design software solution, with the largest selection of manufacturer catalogs available to designers
> 
> Verdict: Rated **4.3/5** by 354 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Design Flex?

Kitchen Designers &#10;Bathroom Designers &#10;Kitchen Remodelers &#10;Bathroom Remodelers &#10;Independent Designers&#10;Kitchen Dealers

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 354 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cyncly
- **Location**: Laval, Canada
- **Founded**: 1987

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Cyncly for pricing information about Design Flex
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti and 17 more

## Features

- 3D Imaging
- BIM Modeling
- Contact Management Software
- Document Management Software
- Presentation Tools

## Integrations (1 total)

- SketchUp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Architecture Software](https://www.capterra.ca/directory/20002/architecture/software)

## Alternatives

1. [RIB SpecLink](https://www.capterra.ca/software/1021444/speclink) — 4.5/5 (117 reviews)
2. [Programa](https://www.capterra.ca/software/1026990/programa) — 4.8/5 (73 reviews)
3. [AutoCAD](https://www.capterra.ca/software/174021/autocad) — 4.7/5 (3205 reviews)
4. [Revit](https://www.capterra.ca/software/183122/revit) — 4.6/5 (479 reviews)
5. [Planner 5D](https://www.capterra.ca/software/164022/planner-5d) — 4.5/5 (117 reviews)

## Reviews

### "Accountant" — 5.0/5

> **Isha** | *July 11, 2024* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciated the user-friendly interface and the extensive library of manufacturer catalogs, which ensured accurate and realistic designs. The high-quality 3D rendering made visualizing concepts easy and impressive. Additionally, the software's flexibility, seamless integration with other tools, and cloud-based access significantly improved my workflow. The strong support system and regular updates were also major advantages, keeping the software up-to-date and reliable.
> 
> **Cons**: I found the software occasionally slow, especially with complex designs, which affected productivity. The learning curve for advanced features was steep, and more in-depth tutorials could be beneficial. Additionally, the subscription cost felt high, particularly for small businesses. Sometimes, integration with other software had compatibility issues, and customer support response times could be improved.
> 
> My overall experience with 2020 Design Live has been positive. The intuitive interface and extensive catalog library made designing accurate and realistic projects straightforward. The high-quality 3D rendering capabilities were impressive and beneficial for client presentations. Although there were occasional performance issues and a steep learning curve for advanced features, the software's flexibility, cloud-based access, and regular updates enhanced my workflow significantly. Despite the higher subscription cost and occasional integration challenges, the robust support system and continuous improvements made it a valuable tool for my design needs.

-----

### "Great software I would recommend to designers" — 5.0/5

> **Karly** | *March 19, 2026* | Design | Recommendation rating: 9.0/10
> 
> **Pros**: 2020 Design Flex has been a strong tool in my workflow, especially for kitchen and millwork design. What I like most is its flexibility and the ability to quickly build detailed layouts that clients can easily visualize. It tracks the time per design so there is no confusion when tracking your time. The cloud-based access is a big advantage, making it easy to work across devices without being tied to one computer. The catalog integrations are also helpful, allowing for relatively accurate specifications. When it works well, it really speeds up the design process and helps present a polished, professional package which I feel is great value for your money.
> 
> **Cons**: That said, there are definitely areas where it falls short. The software can be laggy at times, especially with more complex designs, which can interrupt workflow and slow things down. Some of the features feel less intuitive than they should be, requiring extra steps. Rendering can also be inconsistent, and while it’s good for general visuals, it doesn’t always deliver the level of realism clients expect. There are moments where I doo need to call into customer support however, the client support is amazing and the representatives are knowledgable.
> 
> Overall, my experience with 2020 Design Flex has been positive. It remains a reliable and capable program that gets the job done and supports a professional design process. It’s a solid choice for designers who need both functionality and flexibility.

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### "Works well, very expensive for what it does and offers." — 3.0/5

> **Patrick** | *February 9, 2026* | Building Materials | Recommendation rating: 5.0/10
> 
> **Pros**: it's powerful, does a nice job overall. lots of options and abilities to adjust things as required. It's a must have in the industry currently.
> 
> **Cons**: Some things could be much more simple to make designs go faster. the program sometimes makes really dumb decisions. Probably some AI rational would go a long way.
> 
> It works well but is very expensive for what it does. It's powerful but you can tell the software is very old and is a continual improvement of a somewhat outdated platform.

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### "Amazing Program" — 5.0/5

> **Tanya** | *March 25, 2025* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: It makes my job so easy for kitchen design since all my cabinet suppliers have catalogues on it.
> 
> **Cons**: The price has gone up 100% since we first started using it.

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### "Too Expensive\!" — 4.0/5

> **Stacey** | *August 1, 2024* | Construction | Recommendation rating: 2.0/10
> 
> **Pros**: Ease of use, 3D abilities and ability to create order forms and price kitchens with the designs.
> 
> **Cons**: Freezing and crashing, difficulty with updates and reaching customer service and the cost of the software is gouging.
> 
> Wish I could find something of better value to replace it, feel like I am stuck with 2020, seen little to no improvements since I have had it yet my licence cost has more than tripled in the 8 years I have had it.

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## Links

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