---
description: Learn more about Smark CRM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Smark CRM Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Smark CRM](/software/216819/smark-crm)

# Smark CRM

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> Customer relationship management software to help businesses manage contacts, support services, communication, marketing, leads \& more.
> 
> Verdict: Rated **4.5/5** by 62 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Smark CRM?

Health Plan Operators, Health Cooperatives, Occupational Medicine, Facilities and Collective Meals, Security Companies, Industry, Technology and Services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 62 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SMark

## Commercial Context

- **Starting Price**: R$160.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese
- **Available Countries**: Brazil

## Features

- Activity Dashboard
- CRM Software
- Calendar/Reminder System
- Contact Management Software
- Data Import/Export
- Email Management Software
- Forecasting
- Lead Qualification
- Pipeline Management
- Reminders
- Sales Pipeline Management
- Segmentation
- Workflow Management Software

## Integrations (1 total)

- TOTVS ERP

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [Sales Engagement Platform Software](https://www.capterra.ca/directory/32195/sales-engagement-platform/software)
- [Sales Coaching Software](https://www.capterra.ca/directory/31333/sales-coaching/software)
- [Sales Enablement Software](https://www.capterra.ca/directory/30798/sales-enablement/software)
- [Sales Tracking Software](https://www.capterra.ca/directory/32744/sales-tracking/software)

## Alternatives

1. [Copper](https://www.capterra.ca/software/141642/copper) — 4.4/5 (622 reviews)
2. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
3. [monday CRM](https://www.capterra.ca/software/1024614/monday-crm) — 4.7/5 (453 reviews)
4. [EngageBay CRM](https://www.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
5. [PandaDoc](https://www.capterra.ca/software/131735/pandadoc) — 4.5/5 (1243 reviews)

## Reviews

### "CRM Smark - Diferencial para as vendas" — 5.0/5

> **Bruno** | *August 24, 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Ele foi fundamental para sobrevivência das vendas no inicio da pandemia de covid-19, tendo em visto o lockdown e homeoffice, não tinhamos meios para controlar nosso processo. Além do controle do processo é possível ter uma visão estratégica do processo de vendas através de indicadores pré-definidos. Outro ponto importante é a possibilidade de criarmos nossos próprios relatórios a partir da necessidade do setor, não ficando somente com os relatório já disponibilizados pelo sistema.
> 
> **Cons**: Até então não teve nenhum recurso que deixou a desejar, as integrações necessárias para o setor de vendas e adaptações foram feitas conforme nossa necessidade.
> 
> Ficou percebido pelo setor que foi um divisor de águas a aquisição do CRM Smarck, tendo em vista que a partir dessa momento descartamos as planilhas em excel que usavámos para controles e passamos utilizar tudo no CRM, sendo possível o acompanhamento integral da jornada desse cliente conosco.

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### "Ferramenta Imprescindível a gestão Comercial" — 5.0/5

> **Wagner** | *September 6, 2022* | Business Supplies & Equipment | Recommendation rating: 10.0/10
> 
> **Pros**: o Smark oferece uma Dashboard interativa e de facial entendimento onde o usuário pode se sentir a vontade com diversas informações na mesma tela
> 
> **Cons**: Pode melhorar os relatórios prontos, e melhorar as funções do app
> 
> o CRM nos auxilia em todas as fases do processo comercial desde a busca via google maps ate mesmo ao funil de vendas e  pos vendas, e muito pratico para o controle das ações de cada colaborador e cada setor de atendimento

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### "Controle das informações" — 4.0/5

> **Michel Alexandre** | *September 29, 2022* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Relatórios, controle das prospecções e banco de dados
> 
> **Cons**: No APP para celular é muito diferente de utilizar no computador. Deveria ser o mesmo padrão.
> 
> Estamos gostando muito, foi o que mais se adaptou aos nossos produtos.

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### "Antinsect" — 5.0/5

> **Michel** | *August 30, 2022* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: A possibilidade de criar diversos relatórios e exportá-los para uma base excel e trabalhar com planilhas dinâmicas otimizando a gestão.
> 
> **Cons**: A impossibilidade de disparar emails automaticamente e criação de fluxos de relacionamento com a base.
> 
> O CRM veio a somar muito na equipe comercial no quesito organização e produtividade

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### "CRM Smark" — 5.0/5

> **Verified Reviewer** | *October 5, 2022* | Facilities Services | Recommendation rating: 9.0/10
> 
> **Pros**: A facilidade com que conseguimos utilizar a ferramenta, pois é muito didática. Possui diversas opções de registro e acompanhamento de contas de clientes e prospect.
A ferramenta disponibiliza relatórios gerenciais, seja de equipe ou individual.
> 
> **Cons**: A principio a ferramenta nos atende muito bem atualmente, e conforme as necessidades de inclusão ou ajuste vão surgindo, o suporte nos auxilia de maneira ágil.
> 
> Necessitávamos de uma ferramenta que auxiliasse no controle diário dos nossos SDR, consultores e relacionamento com o cliente, e desde a implantação fomos bem atendidos.
Um CRM completo e que esta sempre em desenvolvimento com melhorias para nós usuários.

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