--- description: Learn more about MasterControl Manufacturing Excellence pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MasterControl Manufacturing Excellence Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Manufacturing Software](/directory/30918/manufacturing/software) > [MasterControl Manufacturing Excellence](/software/216298/mastercontrol) # MasterControl Manufacturing Excellence Canonical: https://www.capterra.ca/software/216298/mastercontrol Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/216298/mastercontrol?page=2) > MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eli > > Verdict: Rated **4.6/5** by 185 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MasterControl Manufacturing Excellence? MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eliminate millions of errors and deliver products to the market 70% ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 185 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MasterControl - **Location**: Salt Lake City, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$1,000.00 - **Pricing model**: Per Feature - **Pricing Details**: Please contact MasterControl directly for additional pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Vietnamese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway and 14 more ## Features - Automated Scheduling - Bills of Material - Change Management Software - Compliance Management - Document Management Software - Forecasting - Inventory Management Software - Inventory Tracking - MES - Maintenance Management Software - Material Requirements Planning - Order Management Software - Product Lifecycle Management Software - Production Management - Production Scheduling Software - Production Tracking - Quality Control - Quality Management Software - Reporting/Analytics - Scheduling Software - Shop Floor Management - Supplier Management - Supply Chain Management Software - Task Management Software - Traceability ## Integrations (2 total) - MasterControl Quality Excellence - MuleSoft Anypoint Platform ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Manufacturing Software](https://www.capterra.ca/directory/30918/manufacturing/software) ## Related Categories - [Logbook Software](https://www.capterra.ca/directory/30916/logbook/software) - [Chemical Manufacturing Software](https://www.capterra.ca/directory/32735/chemical-manufacturing/software) - [Food Manufacturing Software](https://www.capterra.ca/directory/32569/food-%26-beverage-manufacturing-erp/software) - [Production Scheduling Software](https://www.capterra.ca/directory/30030/production-scheduling/software) - [Manufacturing Execution System Software](https://www.capterra.ca/directory/30033/manufacturing-execution/software) ## Alternatives 1. [MasterControl Quality Excellence](https://www.capterra.ca/software/148577/mastercontrol) — 4.5/5 (534 reviews) 2. [MRPeasy](https://www.capterra.ca/software/134177/mrpeasy) — 4.5/5 (167 reviews) 3. [Ennov Quality Suite](https://www.capterra.ca/software/205697/ennov-quality-suite) — 5.0/5 (2 reviews) 4. [SafetyCulture](https://www.capterra.ca/software/141080/iauditor) — 4.6/5 (353 reviews) 5. [Sage X3](https://www.capterra.ca/software/167769/sage-x3) — 4.3/5 (116 reviews) ## Reviews ### "Mx support helps calm fears" — 4.0/5 > **Patricia** | *October 7, 2025* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: The support during and after implementation. The ability to add scanners to capture equipment info and training checks > > **Cons**: Quarterly upgrades means for 8 weeks a quarter the sites are not aligned so can’t import to prod new templates > > Excellent help from implementation and post go live helped us be way less nervous about the process overall ----- ### "MasterControl Manufacturing Excellence in the Life Sciences Field" — 4.0/5 > **Joshua** | *August 1, 2025* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: I like that we were able to move most of our paper production records into the electronic system. I also like the security of automatic timed sign outs for regulatory purposes. > > **Cons**: I dislike having to click to drill down to individual steps in a production record. It would be easier with a series of carrots and dropdowns that are instantly accessible. ----- ### "MX Is Great" — 5.0/5 > **Stephanie** | *October 8, 2025* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about MasterControl Manufacturing Excellence is its ability to eliminate paper records and provide real-time visibility into manufacturing processes. The system ensures data accuracy, traceability, and compliance by capturing information directly at the point of execution. It streamlines batch record review, reduces errors, and accelerates product release. I also value how seamlessly it integrates with other MasterControl modules like Quality Events and Document Control, creating a connected, end-to-end quality ecosystem. Overall, MX has greatly improved efficiency, audit readiness, and collaboration between production and QA, supporting our organization’s digital transformation and continuous improvement goals. > > **Cons**: What I liked least about MasterControl Manufacturing Excellence is that system configuration and validation can be time-intensive, especially when workflows require frequent updates. Any change to forms or process logic typically involves documentation, testing, and approval to maintain compliance, which can slow down implementation of improvements. > > My overall experience with MasterControl Manufacturing Excellence has been extremely positive. The platform has transformed how we manage manufacturing and quality data by replacing manual, paper-based batch records with a fully electronic, compliant system. It has improved accuracy, traceability, and efficiency across production processes while streamlining communication between manufacturing, QA, and other departments. The ability to capture data in real time and review by exception has significantly reduced batch release times. Although implementation and validation require effort, the long-term benefits—strong compliance, audit readiness, and visibility into operations—make MX an invaluable tool in our digital manufacturing environment. ----- ### "Try something else, this software is full of problems." — 2.0/5 > **Brian** | *January 9, 2025* | Chemicals | Recommendation rating: 2.0/10 > > **Pros**: -Integration of Quality Documents -Removal of paper from the production floor. -Accountability of who enters data in production > > **Cons**: -Customer Support is slow and usually can't go anything. They just blame the product design and say the product is working as designed. -Software is extremely slow for operators to use -Software is full of bugs that make building and using templates difficult -Feature called "Product Families" is poorly designed and is not usable with most of the other functions in the module. -Building templates is slow and cumbersome and lacks basic features like copy/paste for more than one item at a time. -Barcode scanning functions are too basic to be used effectively in a manufacturing environment. -Product managers assigned to launching Mx do little to nothing to support you. -UI is not well designed for a production environment when operators are wearing gloves and PPE. Text is small and most of the UI cannot be customized for individual needs. > > MasterControl Mx was not built with production operations in mind. It is difficult and slow for operators to use when compared to paper. Try other softwares. For the price you are going to pay, you are going to be overwhelmed with bugs, defects, and poor support (months for tickets to get resolved). ----- ### "Mx tool that adapts great for high volumes" — 4.0/5 > **Rosalia** | *October 8, 2025* | Pharmaceuticals | Recommendation rating: 2.0/10 > > **Pros**: The implementation process with the tool to build “skeleton BR” is awesome. We reduced the timeline to build all our templates significantly by using these compacted portions of BR that then we merge to cover the process. > > **Cons**: There is a different approach later when all the BR are in production to execute a revision that is to be applied to groups of products or all the BR, as these revisions cannot be executed in bulk. We need to execute one by one > > I believe the ease of the use of this technology and the versatility it presents has made our adoption one of the greatest improvements in processes. The service from consultants and services in general are great ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/216298/mastercontrol?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/216298/mastercontrol) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data