Canada Local product
Simplotel

Simplotel

Canada Local product

What Is Simplotel?

Whether you own 1 room or 1000 rooms or a chain of hotels, Simplotels e-commerce solutions (website, booking engine, email marketing and offline reservation tool) has the ability to give your hospitality business a great online presence with robust technology to Attract, Retain, Engage and finally Convert them to your guests. Trusted and successful with 2000+ hotels across 15 countries, for its dependability and affordability, we have the confidence to boost your direct business.

Who Uses Simplotel?

Hotels | Resorts | Hostels | Apartments | Motels | Villas and Bungalows | Bed and Breakfasts | Inns | Lodges | Homestays | Farmstays | Holiday Parks | Boutique Accommodations

Simplotel Software - Responsive Websites Simplotel Software - 2 Simplotel Software - 3

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Reviews of Simplotel

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.7
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
81%
4
17%
3
2%
Melissa
Hotel Manager/Owner in Mexico
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent hotel website / booking engine

5.0 2 years ago

Comments: Simplotel allows us to have a sophisticated website that allows for a seamless online reservation/payment processing system. Through our Simplotel website we are also attracting more direct bookings.

Pros:

As hoteliers we love the fact that Simplotel manages all aspects of our website, online reservation system, and payment processing. They make it easy for us to perform administrative tasks on our website and have responsive design staff available to customize the website layout and add custom pages. We have seen our bookings increase due to use of their software and are also very satisfied with their customer service support. We are very glad that we chose Simplotel for our online presence.

Cons:

Honestly I can't think of anything. We are very happy with the design, implementation and management of our hotel's website. We switched to Simplotel years ago after first creating our own custom built web page which was difficult to use and error prone. We were thrilled with how easy Simplotel made the transition. By using Simplotel we can focus on the management of our hotel instead of dealing with website and booking issues.

Simplotel Response

2 years ago

Thank you Melissa for your positive feedback. Your review motivates us to exceed expectations and deliver great service consistently!

DrVijay
AVP(IT) Head IT in India
Hospitality, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Simple to Configure, Deploy and start using . Leveraging the power of latest technology platforms

5.0 2 years ago

Comments: Increasing leads from websites for room bookings. I find it a simplest and most effective solution for ‘Hotel room booking’ and can be plugged-in at the Brand website in few clicks on the go. Besides booking engine it offers connecting website as well which is unique in the offering in the same segment.

Pros:

As the name implies ‘Simplotel’ is very simple to configure, deploy and instantly used Room booking engine. The front-end has very clear UI and options to select by the bookers; encourages them to book instantly with various options available. The backend maintained by Hotel team does not requires high-skill-sets to manage, it is very easy to get the parameters and then mapped accordingly. It avoids duplication of configuration at most of the places ; has extendable preconfigured settings. It offers with single webpage design like concept avoids multiple pages of input and validation which definitely extend smooth experience for our guests’ increases repeat guest and loyalty.

Cons:

It can further improve the Auto Audit features with Channel Manager, Inclusion of AI and ML elements and its associated application, Validation of booker email id before confirming the booking.

Simplotel Response

2 years ago

Thank you Dr. Vijay for taking out the time to write such a detailed review. The entire team at Simplotel was motivated by your positive feedback. We have noted your suggestions and shall keep exceeding expectations in terms of product and service delivery.

Nalini
CFO in India
Leisure, Travel & Tourism, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

They know their stuff end to end

5.0 2 years ago

Comments: I am very happy with Simplotel and their service.

Pros:

Simplotel provides an end to end solution for any hotel website. From the time a prospect lands on a website to the time they arrive at the hotel, everything has been thought through. Their CMS is easy to use, their SEO works and has kept us top 2 ranking, their marketing automation keeps each prospect alive.

Cons:

They can add more design elements to differentiate sites.

Simplotel Response

2 years ago

Thank you Nalini for your positive feedback! Your words encourage us to serve you even better. As suggested, we shall try to include more design elements.

Bas
Revenue manager in Thailand
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Simplified Hotel websites

5.0 2 years ago

Comments: Easy to do business with, they will build the site, write your content and update/ manage when ever required. The team is reviewing your website performance and offer insight-full suggestions to improve the performance of your website.

Pros:

Website is build by templated designs that are very easy to update and manage. No webmaster required, and no SEO skills needs to update content, as the platform is doing the automated. Their booking engine is able to connect to channel manager or PMS, makes operations run smoothly and update of rates and allotments at ease. The website is optimized for the mobile booker, which creates an app-like experience.

Cons:

templates are somewhat limited, so customization is not always possible. Talk to the development team, as they do have certain features available and multiple designs that could fit your needs. Payment gateways and channel manager connectivity are limited, so get the advice prior if you decide to switch to know which connections/ interfaces are supported.

Simplotel Response

2 years ago

Thank you Bas for taking out the time to provide a valuable review. Our new CRM 2.0, which will be available soon, will provide you with even better customization and additional templates. Additionally, we have also raised your concerns with the support teams.

Saurabh
Prop. in India
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Nice Customer Support & Prompt Help

5.0 2 years ago

Comments: So Far its good to go as i have checked other software too, i found Ezee more convenient and comfortable.

Pros:

Software is updated as per industry requirement, Adding updation from time to time makes the software more convenient.

Cons:

Few Reports which I would like to get in one go, but need to extract one by one. Also for every tools, it's an additional payment.

Simplotel Response

2 years ago

Thank you very much Saurabh for your positive feedback! We shall look into the pain points and improve our product and service delivery.