What Is TestDirectly?

TestDirectly is a web-based portal that works seamlessly with any laboratory information system (LIS) and billing software to replace paper requisitions and the need for manual order entry with a streamlined electronic workflow that boosts testing capacity and improves turnaround times. The portal supports a case and a specimen throughout the testing journey, including patient self-registration and scheduling, specimen collection, laboratory processing, report delivery, and billing operations.

Who Uses TestDirectly?

TestDirectly serves patients, physicians, employers, schools, and government agencies, connecting them with laboratories and collection centers for direct-to-consumer and organizational testing.

TestDirectly Details

LigoLab LIS & RCM

Founded in 2006

TestDirectly Details

LigoLab LIS & RCM

Founded in 2006

TestDirectly videos and images

TestDirectly video
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Compare TestDirectly pricing with similar products

Starting price

N/A
US$100.00/month
N/A
US$19.00/month

Free Version

Free Version No
Free Version Yes
Free Version No
Free Version No

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial Yes

TestDirectly deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Chromebook (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Features of TestDirectly

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Automated Scheduling
  • Calendar Management
  • Campaign Management Software
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Communication Management
  • Compliance Management
  • Confirmation/Reminders
  • Customizable Reports
  • Electronic Payments
  • Email Reminders
  • HIPAA Compliant
  • Live Chat Software
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Online Payments
  • Online Refills
  • Patient Education
  • Patient Engagement Software
  • Patient Intake
  • Patient Portal Software
  • Patient Questionnaires
  • Patient Records Management
  • Progress Tracking
  • Real Time Data
  • Real Time Monitoring
  • Records Management Software
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Scheduling Software
  • Self Service Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Video Conferencing Software
  • View-Download-Transmit
  • Workflow Management Software

View full list of Patient Engagement Software

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Assessment Management
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Care Summaries
  • Charting
  • Claims Management Software
  • Client Portal
  • Communication Management
  • Confirmation/Reminders
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Document Management Software
  • Document Storage
  • EHR-Agnostic
  • Electronic Signature
  • For Medical Purposes
  • Forms Management
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • Intake Management
  • Invoice Management
  • Lab Results
  • Live Chat Software
  • Medical Billing Software
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • One-to-One Messaging
  • Patient Monitoring
  • Prescription Renewal
  • Records Management Software
  • Reminders
  • Reporting & Statistics
  • Secure Messaging
  • Self Service Portal
  • Telemedicine Software
  • Third Party Integrations
  • Two-Way Audio & Video
  • Video Consultations

View full list of Patient Portal Software

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Calendar Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Content Library
  • Content Management System (CMS) Software
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Security
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Employee Communities
  • Employee Portal
  • Event Calendar
  • Feedback Management
  • File Management
  • File Sharing Software
  • File Transfer
  • Forms Management
  • Forum / Discussion Board
  • Knowledge Base Management
  • Live Chat Software
  • Mobile Access
  • Real Time Notifications
  • Real-Time Chat
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On Software
  • Surveys & Feedback
  • Task Management Software
  • Template Management
  • Third Party Integrations
  • Unified Directory
  • Version Control
  • Workflow Management Software

View full list of Portal Software

Alternatives to TestDirectly

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Reviews of TestDirectly

Read all 5 reviews

Average score

Overall
5
Ease of Use
4.8
Customer Service
5
Features
4.6
Value for Money
4.6

Reviews by score

5
5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified Reviewer
CEO in Costa Rica
Verified LinkedIn User
Health, Wellness & Fitness, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Best system that takes care of all testing needs

5 10 months ago

Comments: The fastest turnaround time, our company uses TestDirectly as a single solution covering complete workflow of testing

Pros:

One platform to run full cycle testing and reporting

Cons:

Not sure, maybe interface could be uplifted

Sarah S.
IT Admin/ Quality Analyst in U.S.
Medical Practice, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

Great Portal System

5 8 months ago

Comments: My overall experience with TestDirectly has been great. Whenever I have a question or need assistance, I can reach out to the Help Desk and always get a prompt response. The staff are very helpful and friendly.

Pros:

I like that clients can create orders on their end by inputting patient information and releasing the remote order to our LIS. This saves clients lots of time as they don't need to manually write in everything on the requisition. I also like the portal side of it and clients being able to review results as soon as they are resulted.

Cons:

I found TestDirectly to be a bit confusing when setting up a Provider build vs an Organization build.

Chris D.
President in U.S.
Hospital & Health Care, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Creating lab efficiencies with Test Directly

5 8 months ago

Comments: Wonderful platform which has secured significant laboratory business for our company by way of client customization

Pros:

Customization: one example: The ability to create bar coding at point of order which allows rapid accessioning into our lab workflow

Cons:

can be a bit complex, thus requiring savvy customer support (which they have)

Derek H.
Public Health Coordinator in U.S.
Hospital & Health Care, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Public Health COVID-19 Testing

5 4 months ago

Comments: 10/10. There are a dozen pros to the one con so the amount of worth to have test directly increases our capacity, ability and performance as a public health department in our response to the COVID-19 Pandemic.

Pros:

The online scheduling for patients, along with electronically transmitted requisitions to the 3rd party lab. no paper copies. faster processing and faster employee handling

Cons:

The ability to link patient profiles to a patient's account on our end. Some of our patients are not tech-savvy

Laura S.
Client Services and Logistics in U.S.
Biotechnology, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Test Directly and [SENSITIVE CONTENT HIDDEN] are exceptional

5 4 months ago

Comments: Got hundreds of patients around the country operating smoothly everyday

Pros:

Easy to use. Good layout.

Cons:

None. No issues. All ran great.