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Communal

Communal

Canada Local product

What Is Communal?

Communal is an all-in-one software solution built specifically for community-focused organizations.

With modern solutions designed for membership management, facility rentals, volunteer management, and program registrations. We help organizations engage their members and customers to create greater community impact.

Whether you are a non-profit looking to better organize your members or a community center seeking to increase revenues from your facilities, Communal is designed with you in mind.

Who Uses Communal?

Communal powers community-based associations, cultural groups, recreation centers, non-profits, societies, and clubs. It is an affordable solution to manage memberships, programs, and facilities.

Communal Software - 1
Communal Software - Facility Rentals
Communal Software - Programs & Events
Communal Software - Program Price Points
Communal Software - Shift-based Volunteer Opportunities

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Reviews of Communal

Average score

Overall
4.9
Ease of Use
4.6
Customer Service
5.0
Features
4.7
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
86%
4
14%
Shelley
Director in Canada
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

One of the best decisions our community has made

5.0 2 years ago

Pros:

It was easy to migrate from our antiquated, and expensive system over to Communal's modern and easy to navigate platform. The features on Communal were built for our needs and functioned how we needed them to. If there was something that needed tweaking, their support team listened and made it better. Their support was amazing and we are very, very happy with using Communal.

Cons:

The only thing that I can say if I absolutely had to, is the invoicing module could be improved to include cloning and templates for recurring rental clients. It would also be great if the email module could be improved a little so that we could migrate from Mailchimp and integrate all of our communications through Communal.

Sandra
General Manager in Canada
Recreational Facilities & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Communal Membership Software

5.0 2 years ago

Comments: We are finally able to communicate with our members, run booking software and a program payment platform all in one application. The cost to our Community is very reasonable and the team is fantastic to work with.

Pros:

This software is a very cost effective way to stay in touch with your members as well as managing all our programs, events and facility rentals! This is a fantastic CRM that has been developed in conjunction with actual non-profit community groups and associations. They listened and took all of our varied issues and created Communal.

Cons:

There is honestly nothing that I am unhappy with. The team at Communal make adjustments as issues arise, so if you are not pleased with something today, and it can be tweaked or changed they will.

Molly
Office manager in Canada
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Bowness CA

4.0 2 years ago

Comments: Understand that the software is being built still, happy to be able to provide input along the way

Pros:

all in one product, service is great. there is potential for it to get better all the time.

Cons:

lots of glitches, some functions appear to work, but the do not actually (such as moving a booking to another location)

Faheela
IT Assistant in Canada
Information Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Communal is a great software

5.0 2 years ago

Comments: The communal team is always willing to help and make the user experience better. Communal team was always available to answer any questions and give great support to their clients.

Pros:

What I liked the most is that it’s user friendly. Easy to learn and work with. I really enjoyed using this software as it is very customizable.

Cons:

I have not come across any problems with this software, if I need to add any custom features to this software, communal team is always happy to make those changes and understand the needs of their clients.

Jon
Board Member in Canada
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Communal - Community Association Management Software

5.0 2 years ago

Comments: My experience with the software and the team has been overwhelmingly positive. We switched from another provider and the difference was night-and-day! Communal did a fantastic job onboarding us and helping us migrate our data from one system to another. They are also very responsive for customer support. The integrated payment feature is nice and makes it so that we don't have to worry about managing that ourselves. I would strongly recommend this product to other Community Associations.

Pros:

The software is very easy to use and the team has been great to work with. The built-in workflows make it easy to organize memberships, create surveys, create events, and engage with our members. We had a few customization requests and the Communal team was very willing to work with us to make them happen. I love that the software is cloud based and easy to use.

Cons:

As a new product there are a still a few small imperfections. Sometimes things take longer to load than I would like, or the menus aren't quite optimized.