---
description: Learn more about MailerSend pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: MailerSend Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Transactional Email Software](/directory/31564/transactional-email/software) > [MailerSend](/software/214665/mailersend)

# MailerSend

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> An easily scalable transactional messaging service that developers can set up in minutes and the whole team can contribute to.
> 
> Verdict: Rated **4.4/5** by 62 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses MailerSend?

Made for businesses that want an advanced transactional email and SMS solution that’s easy to set up and maintain for developers with a user-friendly interface so that the whole team can contribute.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 62 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: MailerLite
- **Location**: Vilnius, US
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$7.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free up to 500 emails per month. After that, upgrade to a paid plan from $7 USD for 5,000 emails and extra features.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- A/B Testing
- API
- Autoresponders
- Email Tracking Software
- Event Triggered Actions
- List Management
- Message Personalization
- Reporting/Analytics
- Simple Mail Transfer Protocol (SMTP)
- Template Management
- Third-Party Integrations

## Integrations (10 total)

- Courier
- Firebase
- Mailster
- Make
- Pabbly Connect
- Partnero
- Pipedream
- WooCommerce
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Transactional Email Software](https://www.capterra.ca/directory/31564/transactional-email/software)

## Alternatives

1. [Mailgun](https://www.capterra.ca/software/159630/mailgun) — 4.3/5 (197 reviews)
2. [Brevo](https://www.capterra.ca/software/132996/brevo) — 4.6/5 (3487 reviews)
3. [Mailchimp](https://www.capterra.ca/software/110228/mailchimp) — 4.5/5 (17642 reviews)
4. [SendGrid](https://www.capterra.ca/software/1004681/sendgrid) — 4.2/5 (753 reviews)
5. [Constant Contact](https://www.capterra.ca/software/31898/constant-contact) — 4.3/5 (2934 reviews)

## Reviews

### "Low Learning Curve, Great Email Solution" — 4.0/5

> **Miguel** | *December 31, 2025* | E-Learning | Recommendation rating: 8.0/10
> 
> **Pros**: Very easy to use, great options for free, no problems sending emails\! Also great email automation sequences and low learning curve.
> 
> **Cons**: Somewhat pricey on higher tiers. Starts getting expensive if your email list becomes too big. Wish there were more pricing options.

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### "Strict on deliverability, but quick and helpful when it matters" — 5.0/5

> **Morten** | *June 16, 2026* | Publishing | Recommendation rating: 8.0/10
> 
> **Pros**: The support and the tooling around deliverability stood out. When our account reputation changed due to a high hard bounce rate, MailerSend flagged it proactively and explained clearly what had happened and what we needed to do. The guidance was concrete and actionable, and their Email Verification API made it straightforward to validate addresses in real time and stop sending to invalid recipients. Support was also fast and friendly — once we replied with our context, the account was reviewed and restored to normal the same day.
> 
> **Cons**: The reputation change came with an immediate, fairly aggressive rate-limit reduction (from 120 to 10 requests per minute) before we had a chance to respond, which is disruptive for a legitimate, time-sensitive mailing like a term renewal. A heads-up or a softer initial throttle, with a short window to explain the situation first, would have been less stressful. More granular bounce reporting up front — making it easier to immediately identify exactly which addresses were failing — would also have sped up our diagnosis.
> 
> Overall a positive experience. We hit a genuine issue with hard bounces caused by placeholder email addresses in our user base, and MailerSend handled it professionally: clear communication, a practical path to a fix via the Email Verification API, and responsive, courteous support that restored our account quickly once we shared the details. The enforcement felt strict in the moment, but it reflects a platform that takes deliverability seriously, and the team made the resolution easy. We'd be comfortable continuing to rely on MailerSend.

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### "Would not recommend" — 1.0/5

> **Verified Reviewer** | *November 27, 2025* | Computer Software | Recommendation rating: 0.0/10
> 
> **Pros**: UI is nice although sometimes it is buggy. &#10;Used to offer a generous plan with no monthly fee (no longer)&#10;Supports responds quickly but it is not flexible.
> 
> **Cons**: Their spam review process is completely terrible. I received ONE spam complaint (from thousands of emails being sent for over half a year) and account was suspended within a few days when I was on holiday and had limited access to computer, which prevented customer emails from being sent. &#10;&#10;To reactivate email sending, their requirement was to add a recaptcha and email verifications using their add-on service, which is somewhat reasonable but obviously takes time to do. They did not enable email sending until the latter was implemented.&#10; &#10;They changed their free plan (Hobby) to $7/mo forcing users to pay a monthly fee instead of just overage and the Free plan is a joke now.
> 
> Not good. Stay away from this company unless you do not care about your transactional emails delivery.

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### "An easy to use platform with lots of features even with the free version" — 5.0/5

> **MIRIAM** | *March 28, 2026* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most is how easy it is to use, and if you're looking for instructions on how to do something specific, it's very easy to find the answer in the Help Center. Everything is explained very clearly.
> 
> **Cons**: I really can't find anything I don't like about Mailer Lite. In my first campaign, I realized that many of my subscribers were getting my emails in their spam folders, but Mailerlite has a well-explained article on how to prevent this. I followed the instructions for my next campaign, and it worked very well.
> 
> I've used Mailerlite to send my professional newsletter. I have the free version, which already offers many features.

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### "Refreshingly simple transactional email platform — instant startup approval" — 4.0/5

> **Bagas** | *June 19, 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: The startup program approval was instant — submitted my application via the Fin AI Startup Pack, got a response from their support team (Mark) within minutes, and had my Starter 50K plan activated in under 30 minutes. The pricing is extremely competitive for a transactional email platform: 50K emails/month with generous API limits (100K daily requests), 10 sender domains, and 250 templates on the Starter plan. The visual template builder and API documentation look clean and well-organized. As a solo developer building a SaaS platform, the DX-first approach with multiple SDKs and a straightforward REST API is exactly what I need.
> 
> **Cons**: SMS support is limited to USA and Canada numbers only — no Southeast Asian country support yet. Would love to see Indonesian (+62) SMS in the future. Also, the 7-day activity retention on the Starter plan feels short for debugging delivery issues — sometimes you need to investigate email problems that users report days later. Minor, but worth noting.
> 
> Signed up as part of a startup program for my SaaS platform (Bisnapi — an all-in-one business management platform for Indonesian SMEs). The onboarding was smooth: signed up with my company domain, filled out the approval questionnaire, and the support team was incredibly responsive. Mark from their team handled my application personally and had me up and running same-day. Haven't sent production emails yet (still in development), but the platform UI is intuitive, the API docs are clear, and the template builder is a nice touch for non-developers on my future team. Looking forward to scaling with them as we launch.

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## Links

- [View on Capterra](https://www.capterra.ca/software/214665/mailersend)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/214665/MailerSend/> |
| en-AE | <https://www.capterra.ae/software/214665/mailersend> |
| en-AU | <https://www.capterra.com.au/software/214665/mailersend> |
| en-CA | <https://www.capterra.ca/software/214665/mailersend> |
| en-GB | <https://www.capterra.co.uk/software/214665/mailersend> |
| en-IE | <https://www.capterra.ie/software/214665/mailersend> |
| en-IL | <https://www.capterra.co.il/software/214665/mailersend> |
| en-IN | <https://www.capterra.in/software/214665/mailersend> |
| en-NZ | <https://www.capterra.co.nz/software/214665/mailersend> |
| en-SG | <https://www.capterra.com.sg/software/214665/mailersend> |
| en-ZA | <https://www.capterra.co.za/software/214665/mailersend> |

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