---
description: Learn more about Silkpay pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Silkpay Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Silkpay](/software/214561/silkpay)

# Silkpay

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> In 1 platform our clients can accept 30 popular payment methods, manage their transactions, make refunds and create payment links.
> 
> Verdict: Rated **4.3/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Silkpay?

Silkpay mainly targets merchants across Europe. Silkpay has already equipped thousands of merchants around the 28 markets with its solution and gained their trust.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 8 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Silkpay

## Commercial Context

- **Pricing model**: Per Feature (Free version available)
- **Pricing Details**: Pricing based on payment method. Visit our pricing page or contact Silkpay for more details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, Italian
- **Available Countries**: Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Lithuania, Luxembourg, Malta, Netherlands and 8 more

## Features

- Billing & Invoicing
- Debit/Credit Card Processing
- In-Person Payments
- Mobile Payments
- Multiple Payment Options
- Payment Fraud Prevention
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Payment Processing Software](https://www.capterra.ca/directory/30232/payment-processing/software)

## Alternatives

1. [Stripe](https://www.capterra.ca/software/123889/stripe) — 4.6/5 (3309 reviews)
2. [PayPal](https://www.capterra.ca/software/179251/paypal) — 4.6/5 (26301 reviews)
3. [Venmo](https://www.capterra.ca/software/182159/venmo-) — 4.7/5 (9271 reviews)
4. [Square Payments](https://www.capterra.ca/software/170278/square-payments-processing) — 4.7/5 (2672 reviews)
5. [Square Point of Sale](https://www.capterra.ca/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews)

## Reviews

### "Great for selling to Asian customers in Asia" — 5.0/5

> **Sanaa** | *August 26, 2023* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: Silkpay payment system is very useful to sell physical, expensive products to remote customer.During Covid, our customers in China asked for products to be sent to them, but we refrained to sell them since we worried of scams : someone can ask for the products, pay on our website with a Visa, receive the parcel and then open a litigation on the payment saying that someone stole his card. If this happens, the payment is blocked by Visa and the money is returned to the customer.With Alipay (one of the wallets proposed on Silkpay POS terminals), the customer cannot say that the payment was done without his agreement and therefore he cannot ask for suck a fraudolent refund.Since our payments are now secure, we increased our sales to Asia.
> 
> **Cons**: Backoffice interface is not nice-looking on the computer screen, but the interface on mobile phone is okay

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### "North Led Innovation perfekt match with Silkpay" — 4.0/5

> **Stefan** | *September 20, 2023* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Silkpay has very fast and smooth support to get started. System is easy and Secure.
> 
> **Cons**: Could be easier to find information about what system contains when start to work.
> 
> We have started recently and most of information was easy to understand when started. System is secure and good overview

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### "terrible service" — 1.0/5

> **hesham** | *May 30, 2023* | Wholesale | Recommendation rating: 0.0/10
> 
> **Cons**: terrible service i pay 300euro for my account they open for me solo trade account miss \[sensitive content hidden\] never help no support I can't use it for the 500 limit they make for me or I have to pay from them  machine for payment

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### "Access to China Clients" — 5.0/5

> **Guy** | *September 20, 2023* | Human Resources | Recommendation rating: 8.0/10
> 
> **Pros**: The ability to let my client use their normal way of paying in China (WeChat Pay, AliPay)
> 
> **Cons**: For now ...  i don't have any reproach to do \!
> 
> At last I can easily receive payment from my Chinese client

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### "One of the best payment processor" — 5.0/5

> **Foo Hong Wee** | *September 25, 2023* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: With Silkpay, it has become the best ways to open up the Chinese market in Europe and America.  Receiving payment from Chinese customer will never be a problem again.
> 
> **Cons**: Nothing to complain having Silkpay as your payment processor

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## Links

- [View on Capterra](https://www.capterra.ca/software/214561/silkpay)

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| de-CH | <https://www.capterra.ch/software/214561/silkpay> |
| en | <https://www.capterra.com/p/214561/Silkpay/> |
| en-AE | <https://www.capterra.ae/software/214561/silkpay> |
| en-AU | <https://www.capterra.com.au/software/214561/silkpay> |
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