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Ackroo

What Is Ackroo?

Reward your customers & watch your revenue grow.

Ackroo is your one-stop-shop for an all-in-one customer loyalty software solution. Businesses can manage their gift cards, loyalty, marketing, and payments within the same platform.

Within a centralized platform, businesses can set up and track their loyalty program across multiple locations, have access to all reporting tools, and set up and run marketing campaigns to their loyalty customer base.

Who Uses Ackroo?

Ackroo software is built for businesses of any size to attract, retain & grow their customer base. Specializing in hospitality, retail, automotive & petroleum.

Where can Ackroo be deployed?

Cloud-based
On-premise

About the vendor

  • Ackroo

Ackroo support

  • Phone Support

Countries available

Canada, United States

Languages

English, French

About the vendor

  • Ackroo

Ackroo support

  • Phone Support

Countries available

Canada, United States

Languages

English, French

Ackroo videos and images

Ackroo Software - Interactive console to track, manage & analyze your efforts.  Create marketing campaigns to drive more revenue using your own data!
Ackroo Software - Track, manage & analyze your efforts.  Make informed business decisions using your own data.
Ackroo Software - Keep tabs on all transactions & perform special functions like one-off promos & targeted marketing campaigns.
Ackroo Software - Use our built in email editor + your own customer data to send targeted campaigns.  See the results right in your console!
View 5 more
Ackroo video
Ackroo Software - Interactive console to track, manage & analyze your efforts.  Create marketing campaigns to drive more revenue using your own data!
Ackroo Software - Track, manage & analyze your efforts.  Make informed business decisions using your own data.
Ackroo Software - Keep tabs on all transactions & perform special functions like one-off promos & targeted marketing campaigns.
Ackroo Software - Use our built in email editor + your own customer data to send targeted campaigns.  See the results right in your console!

Compare Ackroo pricing with similar products

Ackroo

Ackroo

$35.00/month
Free Version
Free Trial
Pricing not provided by vendor
Free Version
Free Trial
Pricing not provided by vendor
Free Version
Free Trial
US$59.00/month
Free Version
Free Trial

Features of Ackroo

  • Activity Tracking
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Dashboard Software
  • Engagement Tracking
  • Loyalty Cards
  • Loyalty Program
  • Membership Management Software
  • Referral Tracking
  • Reporting/Analytics
  • Rewards Management
  • Third Party Integrations

Alternatives to Ackroo

A comprehensive, modular platform that allows you to manage the entire end-to-end loyalty program lifecycle efficiently.
Create and manage a loyalty program across all channels with m—wise Loyalty Cloud, our feature-rich loyalty SaaS solution.
A unified commerce solution (ERP + POS) for retail and hospitality built on Microsoft dynamics technology
Affordable web-based platform for businesses to manage customer loyalty programs, gift cards, or employee incentives. Free Trial! Learn more about LoyaltyGator
Tremendous is the best platform to incentivize and reward people instantly with gift cards, prepaid Visa® cards, cash, and more.
Glue is a powerful, automated and hassle-free white label loyalty program designed for small – micro businesses such as restaurants, re Learn more about Glue
CXONCLOUD is a purpose-built software to understand customer experience to personalise marketing to drive repeat & referral business.
Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale. Learn more about Influitive
An API-first enterprise loyalty platform to power your loyalty and retention strategy. Learn more about White Label Loyalty
Prodata offers a rewards based program through software intended to retain customers through loyalty based incentives.
Intuitive loyalty software, helping businesses reward customers via points, discounts, gift cards and more.
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Poket is a cloud-based All-in-one Customer Loyalty Software with 9 types of loyalty programs and 6 types of e-voucher rewards programs.

Reviews of Ackroo

Average score

Overall
4.2
Ease of Use
4.1
Customer Service
4.2
Features
4.1
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Alex
Owner in Canada
Restaurants, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great!

5.0 last year

Comments: Simple to use their products.

Pros:

Simple to use and integrates with my current software. Was easy to upload liability reports when switching over.

Cons:

The iOS app doesn’t always work with processing gift cards.

Audrey
Owner of an Automotive Service/Maintenance Shop in Canada
Automotive, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Ackroo is a Great company overall!

5.0 last year

Comments: The Ackroo team has been wonderful to work with. They are not your typical pushy sale people. They are the real deal and care about helping their clients get the ultimate experience!

Pros:

Our company - Audrey's Auto Repair - has found that using the Loyalty Reward Card & Gift Card programs together, it has greatly increased our client loyalty to our shop, which has had a positive impact on our return of investment.

Cons:

I have not found anything in the program that I would change.

Micah
Software Engineer in U.S.
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Lacks Critical Ease of Integration with Wordpress/WooCommerce

2.0 last year

Comments: They are inapt when it comes to integration with eCommerce integrations other than an API which is the most important start but insufficient.

Pros:

That it has an API and ability to export reports

Cons:

Lacks necessary plugins for Wordpress/WooCommerce for ability apply Gift Cards to WooCommerces product purchases!

Catherine
Owner in Canada
Food & Beverages, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Good option for gift cards

5.0 3 months ago

Comments: My overall experience with Ackroo has been great.

Pros:

Ackroo is very user friendly and staff understands rapidly how to use it with our current POS.

Cons:

The only thing I dislike is the monthly price that I find a little bit high because I do not do that many gift cards transactions per month.

Matthew
CFO in Canada
Construction, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Ackroo Review

4.0 last year

Comments: Increased employee efficiency in regards to the submission and approval of monthly expense reports. Significantly reduced the amount of paper and paper retention given the supporting documentation was stored on the cloud. Reports provided the accounting department insight as to what and where our employees were spending the most during their travel time; allowed our company to arrange corporate discounts.

Pros:

Very easy to implement, especially with the multiple general ledger and ERP systems we currently use. The training resources allowed us to easily deploy the program to our employees with minimal assistance from the accounting department. Being able to set up delegate profiles allowed the accounting department the ability to review expense reports prior to employee submission to managers for approval.

Cons:

Customer service post implementation was delayed. Routine questions took time to get responses and it was done primarily via support tickets / email. I would strongly suggest a dedicated account manager along with direct contact numbers for support depending on the issue.