Canada Local product
Ackroo

Ackroo

Canada Local product

What Is Ackroo?

Reward your customers & watch your revenue grow.

Ackroo is your one-stop-shop for an all-in-one customer loyalty software solution. Businesses can manage their gift cards, loyalty, marketing, and payments within the same platform.

Within a centralized platform, businesses can set up and track their loyalty program across multiple locations, have access to all reporting tools, and set up and run marketing campaigns to their loyalty customer base.

Who Uses Ackroo?

Ackroo software is built for businesses of any size to attract, retain & grow their customer base. Specializing in hospitality, retail, automotive & petroleum.

Ackroo Software - Interactive console to track, manage & analyze your efforts.  Create marketing campaigns to drive more revenue using your own data! Ackroo Software - Track, manage & analyze your efforts.  Make informed business decisions using your own data. Ackroo Software - Keep tabs on all transactions & perform special functions like one-off promos & targeted marketing campaigns. Ackroo Software - Use our built in email editor + your own customer data to send targeted campaigns.  See the results right in your console!

Not sure about Ackroo?
Compare with a popular alternative

Ackroo

4.2 (21)
Local product
Ackroo
$35.00
month
Free version
Free trial
40
9
4.1 (21)
4.0 (21)
4.2 (21)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$79.95
month
Free version
Free trial
135
15
4.8 (85)
4.8 (85)
5.0 (85)
Why am I seeing this?

Other great alternatives to Ackroo

Spark Loyalty
Top rated features
No features have been rated by reviewers for this product.
Preferred Patron Loyalty
Top rated features
Activity Tracking
Loyalty Cards
Rewards Management
Elavon
Top rated features
Data Security
Payment Processing Software
Reporting/Analytics
SAP Concur
Top rated features
Expense Tracking
Invoice Processing
Receipt Management
Kangaroo
Top rated features
Loyalty Program
Mass Texting
Rewards Management
TapMango
Top rated features
Dashboard Software
Referral Tracking
Scheduled Messaging
Salesforce Experience Cloud
Top rated features
Access Controls/Permissions
Collaboration Tools
Task Management Software
Spendgo
Top rated features
Contact Management Software
Interaction Tracking
Mobile Access
Novus Loyalty
Top rated features
Loyalty Program
Member Portal
Rewards Management

Reviews of Ackroo

Average score

Overall
4.2
Ease of Use
4.1
Customer Service
4.2
Features
4.1
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Alex
Owner in Canada
Restaurants, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great!

5.0 last year

Comments: Simple to use their products.

Pros:

Simple to use and integrates with my current software. Was easy to upload liability reports when switching over.

Cons:

The iOS app doesn’t always work with processing gift cards.

Audrey
Owner of an Automotive Service/Maintenance Shop in Canada
Automotive, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Ackroo is a Great company overall!

5.0 last year

Comments: The Ackroo team has been wonderful to work with. They are not your typical pushy sale people. They are the real deal and care about helping their clients get the ultimate experience!

Pros:

Our company - Audrey's Auto Repair - has found that using the Loyalty Reward Card & Gift Card programs together, it has greatly increased our client loyalty to our shop, which has had a positive impact on our return of investment.

Cons:

I have not found anything in the program that I would change.

Micah
Software Engineer in US
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Lacks Critical Ease of Integration with Wordpress/WooCommerce

2.0 last year

Comments: They are inapt when it comes to integration with eCommerce integrations other than an API which is the most important start but insufficient.

Pros:

That it has an API and ability to export reports

Cons:

Lacks necessary plugins for Wordpress/WooCommerce for ability apply Gift Cards to WooCommerces product purchases!

Matthew
CFO in Canada
Construction, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Ackroo Review

4.0 last year

Comments: Increased employee efficiency in regards to the submission and approval of monthly expense reports. Significantly reduced the amount of paper and paper retention given the supporting documentation was stored on the cloud. Reports provided the accounting department insight as to what and where our employees were spending the most during their travel time; allowed our company to arrange corporate discounts.

Pros:

Very easy to implement, especially with the multiple general ledger and ERP systems we currently use. The training resources allowed us to easily deploy the program to our employees with minimal assistance from the accounting department. Being able to set up delegate profiles allowed the accounting department the ability to review expense reports prior to employee submission to managers for approval.

Cons:

Customer service post implementation was delayed. Routine questions took time to get responses and it was done primarily via support tickets / email. I would strongly suggest a dedicated account manager along with direct contact numbers for support depending on the issue.

Saddy
owner/manager in Canada
Hospitality, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Great gift card system fro our Restaurant

5.0 last year

Comments: Ackroo is oour Gift Card system. It runs a system that works has 1000's of gift cares with 10's of 1000s of dollars.

Pros:

Easy to use. Very Reliable. Great analytics

Cons:

Integrates with our POS system but sometimes there are glitches with gift cards. Communication errors. Probably less than 1% of the time though.