--- description: Learn more about Datto RMM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Datto RMM Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Remote Monitoring and Management Software](/directory/31715/remote-monitoring-and-management-software/software) > [Datto RMM](/software/213158/datto-rmm) # Datto RMM Canonical: https://www.capterra.ca/software/213158/datto-rmm Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/213158/datto-rmm?page=2) > Datto RMM is a secure, single platform for MSPs to remotely monitor, manage and support endpoint devices across your customer base. > > Verdict: Rated **4.3/5** by 42 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Datto RMM? Managed Services Providers looking to grow their IT Managed Services businesses by remotely monitoring and managing client endpoints and infrastructure efficiently and securely. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 42 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Kaseya - **Location**: Miami, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Hungarian, Italian, Portuguese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Asset Tracking Software - Audit Management - Automatic Patch Deployment - Automatic Scans - Compliance Management - Configuration Management - Dashboard Software - Deployment Management - For MSPs - IT Asset Management Software - IT Asset Tracking - IT Reporting - IT, Server & Network Monitoring Software - Maintenance Scheduling - Network Monitoring Software - Network Wide Management - Patch Management Software - Policy Management Software - Real-Time Monitoring - Real-Time Notifications - Real-time Alerts - Remediation Management - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Scheduling Software - Third-Party Integrations - Workflow Management Software ## Integrations (9 total) - Autotask PSA - BrightGauge - ConnectWise PSA - Datto SIRIS - IT Glue - OpsGenie - Passportal - Password Boss - ScalePad Lifecycle Manager ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Monitoring and Management Software](https://www.capterra.ca/directory/31715/remote-monitoring-and-management-software/software) ## Related Categories - [Remote Monitoring and Management Software](https://www.capterra.ca/directory/31715/remote-monitoring-and-management-software/software) - [Patch Management Software](https://www.capterra.ca/directory/10017/patch-management/software) - [Managed Service Providers (MSP) Software](https://www.capterra.ca/directory/30921/msp/software) - [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software) - [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software) ## Alternatives 1. [N-central](https://www.capterra.ca/software/13803/n-central) — 4.2/5 (253 reviews) 2. [N-sight RMM](https://www.capterra.ca/software/163344/n-sight) — 4.3/5 (198 reviews) 3. [SuperOps](https://www.capterra.ca/software/1017782/superopsai) — 4.6/5 (65 reviews) 4. [IT Glue](https://www.capterra.ca/software/170401/itglue) — 4.6/5 (338 reviews) 5. [Atera](https://www.capterra.ca/software/144309/atera) — 4.5/5 (448 reviews) ## Reviews ### "Good MDM that could use just a bit more polish." — 3.0/5 > **Drew** | *March 28, 2025* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: Comprehensive management, logging, and automation for enterprise device management. > > **Cons**: If you have a very large tenancy, there aren't many options for narrowing down or excluding organizations and devices that you don't deal with, which is a pretty big problem for large MSPs. > > Overall, this is a decent RMM. The agents work well and don't need constant babysitting. There is a wide array of options for how you install the agent. You can get a wide array of information on managed devices and build alerts and automations on them. There are a few downsides. Their catalogue of automations is incredibly small compared to most other RMMs. Setting up alerting and automations can be a little obtuse, but that's really common amongst MDMs. The biggest weakness is likely their remote access system. It is really glitchy and has issues in numerous situations - these same situations I can use our other MDM's remote access system with no issues whatsoever. ----- ### "It does what it needs to do." — 4.0/5 > **Ben** | *May 5, 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Simple and easy to use. For a small shop we don't have time to spend keeping our tools working, we need them to just work for us, and this does that. > > **Cons**: There have been a couple times where there are issues with connection to endpoints, but due to clients location I can't be 100% sure it's on Datto, but it has seemed to be a 1 or 2 times over the last few years > > Overall it has been very good, very simple, and outside the couple times we've had issues it's been very consistent, and just worked for our needs very well. ----- ### "Strong RMM Platform with Excellent Patching" — 5.0/5 > **Verified Reviewer** | *December 6, 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I really like how Datto RMM streamlines remote work, especially with the web remote feature that connects quickly and reliably. The password injection through IT Glue is a huge bonus because it removes the hassle of credential hunting and keeps everything secure and efficient. Overall, the platform feels solid, responsive, and easy to manage day-to-day. It delivers good value, makes support tasks smoother, and generally improves how we handle monitoring and remote troubleshooting. Excellent customer support and quick turn around times for tickets created via Kaseya helpdesk > > **Cons**: What I like least is that the network discovery tool occasionally doesn’t pick up hostnames, which means a bit of manual checking. At times, policy updates take a little longer than expected. These aren’t serious issues, but small areas where smoother consistency would make the experience even better. > > My overall experience with Datto RMM has been really positive. It’s straightforward to manage access with different user levels, and it integrates smoothly with other Kaseya products, especially Autotask for creating tickets directly from alerts. Device patching has been reliable and easy to automate, and the platform generally feels stable, organised, and efficient for day-to-day MSP work. ----- ### "Datto RMM for the win\!" — 5.0/5 > **Joseph** | *May 17, 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Easily manage hundreds of devices. Everything is accessible in just a few clicks. Deploy antivirus, updates or software to multiple devices in minutes. > > **Cons**: No free trial. When you get in touch with a sales representative they will demo the product but you cannot get a real world trial without purchase. This may have changed in the past few years. > > Everything you need in a remote management module. Easily access computers, push updates, pull reports and so much more. ----- ### "Datto RMM -- Its Worth It\!" — 5.0/5 > **Verified Reviewer** | *January 10, 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Datto RMM is a great platform for managing endpoints\! We have administered thousands of endpoints with ease. Creating and adding your own scripts on the platform is simple, and reduces a lot of manual overhead. We've been able to deliver a higher level of customer service with the integrations built into the web remote tool as well. The dashboards are configurable, which is a plus. I love the fact that it's not just user machines and servers, but even network equipment can be managed\! It's an easy way to managed all of your assets in one place. > > **Cons**: Datto RMM has some latency issues still with the Web Remote feature. The agent browser is wonderful, but it currently only supports Windows devices. > > Overall, Datto RMM is a great, well-rounded RMM tool\! Patching is more stable, reporting is better out of the box, and the configurable dashboards and alerting make it do what an RMM is best at\! ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/213158/datto-rmm?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/213158/datto-rmm) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data