---
description: Learn more about LEX Reception pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LEX Reception Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [LEX Reception](/software/213013/lex-reception)

# LEX Reception

Canonical: https://www.capterra.ca/software/213013/lex-reception

> LEX Reception provides a complete legal reception solution for legal intake, call answering, appointment setting, and more.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses LEX Reception?

LEX Reception is the ideal solution for law firms and attorneys of any size, from solos to national offices.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: LEX Reception
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$150.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, United States

## Features

- Automated Routing
- Calendar Management
- Chat/Messaging
- Court Rules-Based Scheduling
- Multi-Channel Communication
- Multi-User Collaboration
- Real-time Consumer-facing Chat
- Reminders
- Transcripts/Chat History

## Integrations (15 total)

- Clio
- Filevine
- Freshdesk
- HubSpot CRM
- Keap
- Law Ruler Software
- Lawcus
- Lawmatics
- Mailchimp
- Pipedrive
- Podio
- PracticePanther Legal Software
- Setmore
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)
- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)
- [Legal Calendar Software](https://www.capterra.ca/directory/30577/legal-calendar/software)
- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)

## Alternatives

1. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews)
2. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Front](https://www.capterra.ca/software/132901/front) — 4.5/5 (286 reviews)
4. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews)
5. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (914 reviews)

## Reviews

### "LexReception is a Great Option for Small Firms" — 5.0/5

> **Jodi Ann** | *December 10, 2022* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: They answer my calls, set appointments and free up my time to work on legal matters.  Tehe managment team is very responsive and they customize the script the way you want. I use the app on my phone and can return calls, if necessary, and can even send a text message to callers. My assistant and I are able to take notes in the app. so we can see what the other has done.
> 
> **Cons**: There is nothing that I don't like.  It works the way I expected and more.
> 
> Excellent

-----

### "LEX Reception has been grearf" — 5.0/5

> **Joel** | *February 18, 2024* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I like the value. I had been using a different company. I really liked the service they provided, but when I learned about LEX Reception, I requested a meetign to disucss the service they could provide and it turned out they cold provide comparale service for about 25% less than what I was paying. I also love how responsive they are to my needs and input.
> 
> **Cons**: It can be challenging to get the receptionists to pronounce things correctly.
> 
> Overall, my experience with LEX Reception has been excellent. I am a happy customer.

-----

### "A timely solution" — 5.0/5

> **Jane** | *October 19, 2022* | Law Practice | Recommendation rating: 7.0/10
> 
> **Pros**: Useful to see the message, have the call integrate with my practice management software, and be able to hear the call.
> 
> **Cons**: Scripting is not perfect, but with the human element it's still pretty good.

## Links

- [View on Capterra](https://www.capterra.ca/software/213013/lex-reception)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/213013/LEX-Reception/> |
| en-AE | <https://www.capterra.ae/software/213013/lex-reception> |
| en-AU | <https://www.capterra.com.au/software/213013/lex-reception> |
| en-CA | <https://www.capterra.ca/software/213013/lex-reception> |
| en-GB | <https://www.capterra.co.uk/software/213013/lex-reception> |
| en-IE | <https://www.capterra.ie/software/213013/lex-reception> |
| en-IL | <https://www.capterra.co.il/software/213013/lex-reception> |
| en-IN | <https://www.capterra.in/software/213013/lex-reception> |
| en-NZ | <https://www.capterra.co.nz/software/213013/lex-reception> |
| en-SG | <https://www.capterra.com.sg/software/213013/lex-reception> |
| en-ZA | <https://www.capterra.co.za/software/213013/lex-reception> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"LEX Reception","description":"Never miss a client with LEX Reception. Their professional virtual receptionists offer dedicated live answering for attorneys and law firms. \n\nLEX Reception provides a complete legal reception solution for intake, call answering, appointment setting, live chat, and more. Their software allows you to control your account, customize your call scripts, and integrate with your CRM.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae4f8133-0d06-4f4b-a305-be717b5642ff.png","url":"https://www.capterra.ca/software/213013/lex-reception","@id":"https://www.capterra.ca/software/213013/lex-reception#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":3},"offers":{"price":"150","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ca/software/213013/lex-reception#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is LEX Reception?","@type":"Question","acceptedAnswer":{"text":"Never miss a client with LEX Reception. Their professional virtual receptionists offer dedicated live answering for attorneys and law firms. LEX Reception provides a complete legal reception solution for intake, call answering, appointment setting, live chat, and more. Their software allows you to control your account, customize your call scripts, and integrate with your CRM.","@type":"Answer"}},{"name":"Who Uses LEX Reception?","@type":"Question","acceptedAnswer":{"text":"LEX Reception is the ideal solution for law firms and attorneys of any size, from solos to national offices.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/213013/lex-reception#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software","position":2,"item":"/directory/31035/unified-communications/software","@type":"ListItem"},{"name":"LEX Reception","position":3,"item":"/software/213013/lex-reception","@type":"ListItem"}]}]}
</script>
