--- description: Learn more about Blackpoint MDR pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Blackpoint MDR Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Endpoint Detection and Response Software](/directory/31695/endpoint-detection-and-response/software) > [Blackpoint MDR](/software/212884/blackpoint-mdr) # Blackpoint MDR Canonical: https://www.capterra.ca/software/212884/blackpoint-mdr Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/212884/blackpoint-mdr?page=2) > Blackpoint Cyber continues to work hard to deliver an end-to-end, effective cybersecurity ecosystem to the MSP community. > > Verdict: Rated **4.8/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 36 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Blackpoint Cyber ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: Arabic, English, French, Spanish - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Monitoring - Anomaly/Malware Detection - Behavioral Analytics - Continuous Monitoring - Event Logs - Issue Management - Network Monitoring Software - Network Provisioning - Remediation Management - Remote Monitoring & Management - Reporting/Analytics - Threat Response - Vulnerability Scanning ## Integrations (8 total) - Bitdefender Antivirus Plus - Cisco Meraki - Malwarebytes for Business - Microsoft Defender for Business - Microsoft Defender for Endpoint - OpenText Core Endpoint Protection​ - SentinelOne - WatchGuard Endpoint Security ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Endpoint Detection and Response Software](https://www.capterra.ca/directory/31695/endpoint-detection-and-response/software) ## Related Categories - [Endpoint Detection and Response Software](https://www.capterra.ca/directory/31695/endpoint-detection-and-response/software) - [Threat Intelligence Solutions](https://www.capterra.ca/directory/32474/threat-intelligence/software) - [Cybersecurity Software](https://www.capterra.ca/directory/31037/cybersecurity/software) - [Managed Service Providers (MSP) Software](https://www.capterra.ca/directory/30921/msp/software) - [Network Security Software](https://www.capterra.ca/directory/30003/network-security/software) ## Alternatives 1. [N-central](https://www.capterra.ca/software/13803/n-central) — 4.1/5 (195 reviews) 2. [Cove Data Protection](https://www.capterra.ca/software/163343/backup-and-recovery) — 4.7/5 (217 reviews) 3. [N-sight RMM](https://www.capterra.ca/software/163344/n-sight) — 4.3/5 (194 reviews) 4. [Syncro](https://www.capterra.ca/software/207618/syncro) — 4.6/5 (147 reviews) 5. [IT Glue](https://www.capterra.ca/software/170401/itglue) — 4.6/5 (331 reviews) ## Reviews ### "Solid MDR That Actually Catches Real Threats" — 5.0/5 > **Joshua** | *January 7, 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Blackpoint has been very easy to deploy and manage compared to other security tools we’ve used. Pricing is reasonable for what you get, and the support team has been great to work with. They are quick to respond and are clearly knowledgeable and willing to help. We’ve been using it for about a year now, and it has already stopped multiple real security incidents. > > **Cons**: Alerting could use more customization, especially if you want more control over what triggers notifications and how they’re delivered. It would also be nice to see integrations with more third-party products, even though it already covers all the major ones we rely on. > > Overall, we’ve had a very positive experience with Blackpoint MDR. It does what it’s supposed to do without being overly complicated or noisy. It’s been reliable, effective, and easy to live with day-to-day. ----- ### "Reliable MDR" — 4.0/5 > **Andrew** | *May 4, 2025* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: We can trust them in threat hunting for critical incidents.. > > **Cons**: Not enough communication. Incident ms from EDR triggers are closed even when the EDR acted on something. No reasoning why the incident was closed. They offer no sso into the platform also. They are our last vendor to not implement this which seems odd for a security vendor. > > We have had a good experience overall. I think they aren’t keeping up with competitors lately. ----- ### "BlackPoint Snap Defense Is Amazing" — 5.0/5 > **Aaron** | *August 13, 2021* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: It provides more security to our network without the small IT department having to constantly be on top of everything. We allow the experts to monitor things 24x7 and they have the ability to take action if needed versus other software that simply sends us an email about an issue and leaves it to us to then find out what is going on and try and stop the threat ourselves. > > **Cons**: The website portal used to show you your network and all the endpoints etc isn't very user friendly so I don't use it as often as I should. > > The ease of deploying the Blackpoint client to all machines was super easy and it provides us so much piece of mind knowing we have another layer of protection against threats. Not only is our network being monitored for threats 24x7, Blackpoint can react to threats and stop them before they get out of control. ----- ### "Highly recommended security suite for any company who understands the importance of cybersecurity." — 5.0/5 > **Kevin** | *August 27, 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of implementation, very knowledgeable support staff, extremely effective product. In one case we received an alert for a critical event in a client network just hours after installation. > > **Cons**: Would like to see integrations with operating systems outside of Windows. > > Eliminated the need for an in house managed SIEM and is a key addition to our new MSP security stack we are now rolling out to new and existing clients. ----- ### "MDR for MSP's" — 5.0/5 > **Rick** | *August 18, 2021* | Information Services | Recommendation rating: 6.0/10 > > **Pros**: 24 hour monitoring, threat mitigation was done by humans > > **Cons**: reporting lacks relevant content for business owners. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/212884/blackpoint-mdr?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/212884/blackpoint-mdr) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data