--- description: Learn more about Access PeopleHR pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Access PeopleHR Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [Access PeopleHR](/software/211952/access-people-hr-software) # Access PeopleHR Canonical: https://www.capterra.ca/software/211952/access-people-hr-software Page: 1 / 26\ Next: [Next page](https://www.capterra.ca/software/211952/access-people-hr-software?page=2) > AI-powered HR and payroll suite for small-to-medium size businesses. One platform for HR, payroll, performance, learning \& benefits. > > Verdict: Rated **4.3/5** by 623 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Access PeopleHR? Small-to-medium businesses across all industries seeking integrated HR and payroll software. Ideal for time-poor teams without dedicated HR resources who need operational efficiency. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 623 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: The Access Group - **Location**: Colchester, UK - **Founded**: 1996 ## Commercial Context - **Starting Price**: £3.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Core+ – £7 per employee/month Complete HR and payroll foundation including: Core HR management, automated SaaS payroll (HMRC approved), People Analytics Standard, employee discounts at 150+ UK retailers, and AI-powered efficiency through Evo Copilot. Pro+ – £9.50 per employee/month Everything in Core+ plus: Employee performance management, Access Learning Content library (expert-led video courses), and advanced time management tools. Ultimate+ – £11 per employee/month Everything in Pro+ plus: Premium People Analytics with predictive insights, advanced workflow automation (Ripple), and Paywise+ on-demand pay for financial wellness. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, German, Hungarian, Polish, Russian, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, India, Japan, Mexico, United Kingdom, United States ## Features - 360 Degree Feedback Software - API - Activity Dashboard - Alerts/Notifications - Applicant Tracking Software - Application Management - Attendance Management - Attendance Tracking Software - Automated Scheduling - Benefits Management - Candidate Management - Clock In/Out - Customizable Templates - Dashboard Software - Data Import/Export - Document Classification - Document Extraction - Document Management Software - Employee Database - Employee Management - Forms Management - Goal Setting/Tracking - HR Management - Interview Scheduling - Job Management - Job Posting - Leave Tracking - Mobile Access - Onboarding Software - Payroll Management - Payroll Reporting - Performance Review Management - Phone Number Extraction - Pipeline Management - Question Library - Reminders - Resume Storage - Scheduling Software - Self Service Portal - Skills Assessment - Skills Tracking - Task Management Software - Tax Compliance - Third-Party Integrations - Time & Attendance - Time Tracking Software - Timesheet Management - Training Management - Vacation/Leave Tracking - Workflow Management Software ... and 8 more features ## Integrations (18 total) - Findmyshift - Google Calendar - Google Docs - Google Workspace - Greenhouse - Indeed for Employers - Learn Amp - Microsoft Azure - Microsoft Excel - Microsoft Word - Okta - OneLogin - RotaCloud - Twitter/X - WeThrive ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software ## Category - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) - [Applicant Tracking Software](https://www.capterra.ca/directory/30060/applicant-tracking/software) - [360 Degree Feedback Software](https://www.capterra.ca/directory/30666/360-degree-feedback/software) - [Performance Management & Appraisal Software](https://www.capterra.ca/directory/30061/performance-appraisal/software) - [Workforce Management Software](https://www.capterra.ca/directory/30210/workforce-management/software) ## Alternatives 1. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4778 reviews) 2. [BambooHR](https://www.capterra.ca/software/110968/bamboohr) — 4.6/5 (3427 reviews) 3. [Paylocity](https://www.capterra.ca/software/86714/webpay) — 4.3/5 (1839 reviews) 4. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5204 reviews) 5. [Paycor](https://www.capterra.ca/software/133745/paycor-perform) — 4.3/5 (3038 reviews) ## Reviews ### "All HR functions in one place" — 5.0/5 > **Dave** | *September 23, 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: We use a number of products from the Access Group with one of them being PeopleHR, as it manages our HR processes with ease. The level of support provided by Access is second to none - with any query responded to and resolved quickly. This represents great value for money, with very little time spent by the team on understanding bugs and issues, which the team at Access do on our behalf. Having over 400+ employees, this system manages everything from online collaboration, to holiday bookings and accruals and even the performance management processes. > > **Cons**: There's so much functionality that it takes a long time to fully grasp, but if you dedicate the time to learn, you will eventually reap the benefits. > > My overall experience has been nothing but positive, and as mentioned, you need to grasp all the elements of this package to fully appreciate how it helps with the HR functions overall. ----- ### "My people HR Review" — 5.0/5 > **Archie** | *May 1, 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: People HR is a straightforward and reliable HR system that makes everyday tasks simple. The interface is intuitive, so it is easy to navigate and quick to learn, even for new users. Features like employee records, holiday tracking, and reporting work smoothly and save time. The customer support team stands out as particularly responsive, knowledgeable, and genuinely helpful whenever questions arise. Implementation is painless, and ongoing use feels efficient rather than complicated. It also offers excellent value for money compared to similar platforms. Overall, People HR is a practical, user friendly solution that supports businesses effectively without unnecessary complexity well. > > **Cons**: People HR is a practical and easy-to-use system that supports everyday HR tasks efficiently. The interface is clear and intuitive, making it simple for teams to manage employee data, holidays, and reports without much training. While the system can occasionally crash, which can be frustrating, these issues are usually resolved quickly. The customer support team is a real strength, as they are responsive, knowledgeable, and always willing to help resolve problems. Despite minor technical hiccups, it still offers good value for money and remains a reliable option for businesses looking for a straightforward HR solution. ----- ### "Repeated Issues, Poor Customer Service and Account Management - would not recommend" — 1.0/5 > **Robyn** | *May 1, 2026* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: It’s difficult to identify strong positives overall, but the AI chat function for support has been improving and is sometimes helpful. The system does allow us to log holiday and sickness and store documents, which covers some basic HR needs. > > **Cons**: Our experience with this platform and the company behind it has been consistently disappointing. We have been operating on a historic version of PeopleHR for quite some time. This version is outdated, has poor functionality, and is generally a difficult system to work with, which made us genuinely look forward to the promised upgrade. Unfortunately, I cannot comment on the upgraded platform itself, as it is still not live and we have not yet received the training that was scheduled as part of the upgrade plan. We signed a contract to upgrade our HR system with agreed timelines, including a clear start date for the upgrade and scheduled training. Those commitments were not met. The upgrade was delayed without adequate explanation, which then delayed training and had a direct impact on our internal project timelines. What makes this particularly frustrating is that this is not the first time we have experienced these issues. We faced very similar problems around a year ago, which were escalated to the complaints team at the time. It is therefore extremely disappointing to see the same issues recurring, with little evidence that any meaningful improvements have been made. Communication has been poor throughout. There appears to be a lack of internal coordination between teams, resulting in conflicting information, repeated explanations on our side, and ongoing confusion about what is actually happening. Even escalation to the complaints team did not lead to improved communication or delivery. A recurring theme has been the significant gap between what is promised and what actually happens. Employees are very good at reassuring you that they are taking ownership, that they are looking into the issue, will be your single point of contact, and will not rest until things are resolved. In reality, actions rarely match those assurances. Once the contract is signed, there appears to be little urgency or accountability in delivering on commitments. Given the business‑critical nature of an HR system, the lack of ownership, follow‑through, and reliable customer support is deeply concerning. Based on our experience over an extended period, we would be very cautious about recommending this company or platform to other organisations > > Our overall experience with Access PeopleHR has been frustrating and disappointing. Despite repeated assurances, agreed timelines for an upgrade and training were missed, communication between teams was poor, and escalation to the complaints team led to little meaningful action. Given that similar issues occurred around a year ago, it is concerning to see the same patterns repeated with no evident improvement. Cant comment on Evo Pro upgrade yet as it hasn't happened but old version is limited in functionality. ----- ### "User friendly, but customer service lacking" — 4.0/5 > **Sarah** | *February 25, 2026* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, simple and straight forward. Reporting tool is easy to use but doesn't always filter correctly. Bulk uploads are easy too and the visibility of the leave planner is really useful. > > **Cons**: Reporting historical data could be better, for example you cannot report previous holiday entitlements as it always give the current entitlement, or reporting previous job titles etc. You cannot make changes to become effective in the future. Customer service could be improved drastically, it is not easy to submit a ticket and then it takes so long to get a resolution, often the responses are not helpful or correct. > > Overall, very user friendly, if customer service improved drastically I would have no complaints. Renewal process was straightforward, but last year there was a problem with billing that took months to resolve, so that has made me cautious about the renewal this year. ----- ### "Good system" — 4.0/5 > **Christopher** | *May 1, 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Absence and holiday management is genuinely one of the strongest parts of the system — it's straightforward for managers to approve, easy for employees to self-serve, and the visibility we get across the workforce is excellent. The employee records and self-service side has also taken a lot of admin pressure off the HR team; people can update their own details, request time off, and access documents without needing us to intervene. Reporting is another area I lean on heavily — once you've built the reports you need, pulling workforce data for leadership is quick and reliable. > > **Cons**: The interface can be a bit inconsistent. The layout shifts more than I'd expect between updates, and the system displays quite differently depending on whether I'm working from my laptop or my external monitor — menus and buttons don't always sit where I expect them to. It's not a dealbreaker, but it does mean a bit of re-learning every so often. > > It gives us a single source of truth for employee data and absence, which has cut down on manual tracking and back-and-forth emails massively. The self-service element frees the HR team up to focus on the more strategic work rather than admin queries. ----- Page: 1 / 26\ Next: [Next page](https://www.capterra.ca/software/211952/access-people-hr-software?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/211952/access-people-hr-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data