--- description: Learn more about KAI pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: KAI Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Personalization Software](/directory/30965/personalization/software) > [KAI](/software/211616/kai) # KAI Canonical: https://www.capterra.ca/software/211616/kai Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/211616/kai?page=2) > Redefine your hotel's guest experience and increase revenue using data, AI and automation. > > Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses KAI? KAI offers a range of solutions including Guest Engagement Automation and Marketing CRM, enabling hotels of all sizes to market like a pro. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 6 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: KAI Hotel Solutions - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$45.00 - **Pricing model**: Other - **Pricing Details**: \* Additional fees for PMS/CM integrations apply - **Target Audience**: 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, American Samoa, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Cook Islands, Fiji, French Polynesia, Georgia, Guam, Hong Kong SAR China, India, Indonesia, Iran and 50 more ## Features - Activity Dashboard - Behavioral Targeting - CRM Software - Customer Segmentation - Engagement Tracking - Guest Experience Management - Marketing Automation Software - Real-Time Analytics - Real-Time Reporting - Recommendations - Reporting/Analytics - Website Personalization ## Integrations (5 total) - Little Hotelier - Mews - RMS - STAAH Channel Manager - SiteMinder ## Support Options - Email/Help Desk - Chat ## Category - [Personalization Software](https://www.capterra.ca/directory/30965/personalization/software) ## Related Categories - [Personalization Software](https://www.capterra.ca/directory/30965/personalization/software) - [Hospitality Property Management Software](https://www.capterra.ca/directory/20031/hospitality-property-management/software) ## Alternatives 1. [GMass](https://www.capterra.ca/software/168452/gmass) — 4.8/5 (1366 reviews) 2. [Mailchimp](https://www.capterra.ca/software/110228/mailchimp) — 4.5/5 (17572 reviews) 3. [Marketo Engage](https://www.capterra.ca/software/75130/marketo-lead-management) — 4.3/5 (710 reviews) 4. [Emma by Marigold](https://www.capterra.ca/software/75428/emma) — 4.2/5 (156 reviews) 5. [Luigi's Box](https://www.capterra.ca/software/186030/luigi-s-box) — 4.9/5 (110 reviews) ## Reviews ### "HELPFUL" — 5.0/5 > **Eka** | *October 27, 2020* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: this survey very helpful to blass our hotel information and promotion > > **Cons**: Unable to blass authomatically for guest direct booking or walking guest > > We got advance information about our guest before they arrive. Thus we can do preventige act to welcoming guest ----- ### "User Friendly" — 5.0/5 > **Abdulla** | *October 27, 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: User Friendly Very good technical support > > **Cons**: everything is working well with this software > > Notifications are kept brief but gets the important messages delivered. Its easy to use and has a clean look. ----- ### "Thank you for all support" — 5.0/5 > **Dewa Ayu** | *October 23, 2020* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: AI has allowed us to be “in touch” with our prospective guests at regular and consistent intervals > > Overall working with KAI has been a good experience. Communicating is effortless and followups timely. Subscribing to KAI has allowed us to be “in touch” with our prospective guests at regular and consistent intervals. We are able and make them aware of what more we have to offer and what options are available to them. ----- ### "Taking us to a next level in the arena of digital world" — 5.0/5 > **Ahmed** | *October 21, 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, promptness in sending our offers to clients, responsiveness of the interface, easy upselling option for us, preplanned customer itinerary > > **Cons**: Automatic sending of msgs to guests who are changing rooms or bringing amendments to the booking within the stay period > > Kai has helped us with an additional hand in speeding up our service in conveying our offers and promotions to our guests. It has helped us to pre-plan customers itinerary prior to Arrival. Given the current pandemic, the online check-in feature of Kai will help us in numerous ways ----- ### "Excellent\!" — 5.0/5 > **Irene** | *October 29, 2020* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: The program allows us to engage with our guests in a more efficient way—better engagement with less administrative work. However, what I like the most with the program is their top-notch customer service. \[SENSITIVE CONTENT HIDDEN\], is accommodating and knowledgeable. He responds to our inquiry and solves all the problems very quickly. > > **Cons**: Can't connect with our front office system ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/211616/kai?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/211616/kai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | ----- ## Structured Data