--- description: Learn more about TimelinesAI pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TimelinesAI Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [TimelinesAI](/software/211597/timelinesai) # TimelinesAI Canonical: https://www.capterra.ca/software/211597/timelinesai Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/211597/timelinesai?page=2) > Centralize multiple WhatsApp numbers, sync with your CRM, and add automation, campaigns, AI replies, and analytics for faster teams. > > Verdict: Rated **4.6/5** by 116 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TimelinesAI? Sales, customer success, and support teams at SMB and mid-market companies; agencies and services businesses using individual WhatsApp numbers who need CRM syncing, shared-inbox collaboration, automat ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 116 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Initech ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: All plans are priced per user seat. Each seat allows one user to connect a single WhatsApp account. If you need to connect multiple WhatsApp accounts at the same time, you’ll need the same number of seats as accounts. Custom plans are available for larger teams under the Business plan. Discounts are offered for annual subscriptions. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German, Hebrew, Portuguese, Russian, Spanish, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Autoresponders - CRM Software - Chat/Messaging - Contact Management Software - Interaction Tracking - Lead Management Software - Multi-Channel Communication - Personalization Software - Real-time Consumer-facing Chat - Reporting & Statistics - Segmentation - Third-Party Integrations - Workflow Management Software ## Integrations (13 total) - ChatGPT - Close - HubSpot CRM - HubSpot Marketing Hub - Make - Pipedrive - Salesforce Platform - Slack - Zapier - Zendesk Suite - Zoho CRM - Zoho Flow - monday.com AI Work Platform ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software) - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18808 reviews) 2. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6996 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4484 reviews) 5. [Kylas Sales CRM](https://www.capterra.ca/software/210630/kylas) — 4.8/5 (623 reviews) ## Reviews ### "Simple, Affordable, and Powerful Tool for WhatsApp" — 5.0/5 > **Francisco** | *August 8, 2025* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: What I liked the most about TimelinesAI is its flexibility and how simple it is to use and integrate with other tools. The learning curve is very low, which makes onboarding easy for the entire team. Also, its affordable pricing makes it a great option for businesses that need to manage multiple WhatsApp conversations without breaking the budget. > > **Cons**: So far, I haven’t found any major downsides. Perhaps they could offer more visual customization options on the dashboard, but in terms of core functionality, it delivers everything we need. > > My overall experience has been very positive. TimelinesAI effectively solved our need to manage multiple WhatsApp numbers in one place. It has simplified client communication and helped us save both time and money. It’s a very intuitive solution that I would definitely recommend. ----- ### "Great to help scale your business." — 4.0/5 > **Toni** | *November 6, 2025* | Logistics & Supply Chain | Recommendation rating: 7.0/10 > > **Pros**: Using timelines.ai has been very helpful for my businesses management of our chats and also how efficiently we manage the team that handles the chats. We're able to easily create labels, and assign chats, trace response times and create filters. > > **Cons**: The response times are not as immediate as we'd prefer. There is a chat bot but if you need a live agent it can take some time. ----- ### "Work in progress - could be really good." — 3.0/5 > **Greg** | *September 22, 2025* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: Nice interface to start with.... Does integrate with Zoho, although this is not as easy as expected. > > **Cons**: Was supposed to integrate with Zoho. This isnt easy to manage - it requires you to enter your messages in a fiddly JSON format and let to fails. Not able to save messages on the app. Misleading on the amount of messages that can be sent. Doesn't seem to sync identifiable data like names to the app, which makes it difficult to use. Created some ghost accounts in Zoho, for accounts that were already there and used to message in timelines > > A bit of a challenge, considering it was supposed to make life easier. It feels like the product is a bit of a work in progress ----- ### "I'd definitely recommend Timelines.ai" — 5.0/5 > **Jurian** | *August 26, 2025* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: I liked the possibilities to automate whatsapp messages triggered by values in our CRM the most, as well as the ease of integrating the CRM system to Timelines.ai. Their customer service team replies quickly too. > > **Cons**: There isn't much to dislike. If i had to pick one negative, it would be the general design of the application. It could be refreshened a bit. ----- ### "Brilliant experience with Timelines AI" — 5.0/5 > **Des** | *September 4, 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Easy to set up. They provided a free trial to show confidence in their product. Their Whatsapp integration works flawlessly. > > **Cons**: Nothing, works exactly as stated. The process of setting up and using Timelines AI was very easy and had customer support if needed. > > It has been a pleasure dealing with TimelinesAI from the very start. Quality system and helpful support both by message and email. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/211597/timelinesai?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/211597/timelinesai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data