---
description: Learn more about VXT pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: VXT Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems Software](/directory/31101/business-phone-systems/software) > [VXT](/software/211214/vxt)

# VXT

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> Save time, mitigate risk and generate revenue by syncing your phone with your CRM. VXT is the phone system for professionals.
> 
> Verdict: Rated **4.8/5** by 40 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses VXT?

Businesses that make and receive calls frequently.

In particular: law firms, staffing and recruitment agencies, accounting firms, financial services and other professional services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 40 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: VXT
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$37.50
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, British Virgin Islands, Canada, Ireland, Isle of Man, New Zealand, South Africa, US Virgin Islands, United Kingdom, United States

## Features

- Automated Attendant
- Automatic Transcription
- CRM Software
- Call Center Management
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Tracking Software
- Call Transcription
- Call Transfer
- Caller ID
- Computer Telephony Integration
- Contact Management Software
- File Transfer
- IVR
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- VoIP Software
- Voice Mail

## Integrations (17 total)

- 8am MyCase
- Access Vincere Evo
- Actionstep
- Bullhorn ATS & CRM
- Clio
- HubSpot CRM
- JobAdder
- Karbon
- Lawmatics
- Loxo
- Pipedrive
- RecruitOnline
- Smokeball
- TargetRecruit
- Webhook Relay

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software)

## Related Categories

- [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software)
- [Transcription Software](https://www.capterra.ca/directory/31836/transcription/software)
- [Call Tracking Software](https://www.capterra.ca/directory/30901/call-tracking/software)
- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ca/directory/30533/call-recording/software)

## Alternatives

1. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (467 reviews)
2. [800.com](https://www.capterra.ca/software/208208/800-com) — 4.7/5 (360 reviews)
3. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (884 reviews)
4. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (919 reviews)
5. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews)

## Reviews

### "Easy to use | Brilliant Interface | Easy to Setup" — 5.0/5

> **Dinesh** | *February 19, 2025* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: 1) Setup
2) Onboarding
3) Interface - Easy to understand and make sense
> 
> **Cons**: Karbon Integration is having a little loopwhole when searching for a project to tag the call to, But still way better when I compare to MS Teams.
> 
> Awesome APP \! \[sensitive content hidden\] was great too\!
I loved the first look and will leave my review after 2 months again.
Switching from MS Teams

-----

### "VXT is the best VOIP system I've tried" — 5.0/5

> **Trevor** | *January 20, 2025* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: My firm uses Karbon, so have the contacts synced and the transcripts of the calls saved within Karbon is huge timesaver.
> 
> **Cons**: There's nothing really that I don't like.

-----

### "VXT is a no brainer for firms using Actionstep" — 5.0/5

> **darren** | *January 14, 2025* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: it's integration w Actionstep allows seamless capture and optional billing of all client calls
the AI transcription of calls and their seamless insertion as file notes into Actionstep is wonderful.
the intuitive call flow building GUI let us tailor the incoming call flow to suit us
the onboarding experience was excellent as we transitioned from our previous VOIP provider
the platform has been rock solid - far more so than our NBN service
when we had a transferring from reception problem, the VXT tech support kept working the problem w us until it was resolved.
> 
> **Cons**: that I can't search across messages w all contacts
that I can't get a summary of interactions w a contact
I can't filter by contact types
needs an outlook add in
> 
> a pleasure to deal with and an integral, foundational cornerstone of the business - so it must be rock solid, and it is.

-----

### "Don't bother" — 1.0/5

> **Ashley** | *October 14, 2025* | Legal Services | Recommendation rating: 0.0/10
> 
> **Pros**: Interested in the IA, however became very disappointed in the product and the lack of professionalism
> 
> **Cons**: Review from the Founder

From the very first contact, this company showed a lack of professionalism. My CEO clearly stated our requirements, including essential features like call whisper, barge, and monitoring. Their sales representative responded by telling her that our company did not need those features. Telling a CEO what her company needs is unacceptable and out of line.

Instead of focusing on business, he attempted to talk about New Zealand and even displayed a screensaver, which had nothing to do with our operational needs.

We still gave them a chance. We reached out for support and received no response for more than a week. No urgency and no accountability.

When we tested the platform, the call quality was extremely poor. Clean audio became fuzzy and distorted. The AI offering could not make up for the basic failure in audio performance. There are providers delivering high call clarity, full functionality, and AI at a lower cost.

This service failed in professionalism, support, and performance. It is not suitable for any serious business operation.

-----

### "New Users Happy with VXT" — 5.0/5

> **Brenna** | *February 20, 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: We are pleased with how straightforward and user-friendly VXT seems to be. The integration with MyCase is going to be a remarkable upgrade for our practice.
> 
> **Cons**: There are a few missing pieces with the MyCase integration that would be super helpful (call log updates instead of notes on a case). Something we are going to struggle with is transitioning from our current chat tool over to VXT. I don't see the need to have multiple intra-office chat tools and that's going to be confusing.
> 
> We are brand new to the platform, but so far it's great. I am excited that it brings our office into the future with a VOIP phone application and allows our staff to work remotely without added hassle of a separate, mobile phone number.

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## Links

- [View on Capterra](https://www.capterra.ca/software/211214/vxt)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/211214/Vxt/> |
| en-AE | <https://www.capterra.ae/software/211214/vxt> |
| en-AU | <https://www.capterra.com.au/software/211214/vxt> |
| en-CA | <https://www.capterra.ca/software/211214/vxt> |
| en-GB | <https://www.capterra.co.uk/software/211214/vxt> |
| en-IE | <https://www.capterra.ie/software/211214/vxt> |
| en-IL | <https://www.capterra.co.il/software/211214/vxt> |
| en-IN | <https://www.capterra.in/software/211214/vxt> |
| en-NZ | <https://www.capterra.co.nz/software/211214/vxt> |
| en-SG | <https://www.capterra.com.sg/software/211214/vxt> |
| en-ZA | <https://www.capterra.co.za/software/211214/vxt> |

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