---
description: Learn more about Practice Mate pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Practice Mate Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Podiatry EMR Software](/directory/32617/podiatry-emr/software) > [Practice Mate](/software/210524/practice-mate)

# Practice Mate

Canonical: https://www.capterra.ca/software/210524/practice-mate

Page: 1 / 8\
Next: [Next page](https://www.capterra.ca/software/210524/practice-mate?page=2)

> Practice Mate is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking.
> 
> Verdict: Rated **4.5/5** by 171 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Practice Mate?

Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 171 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Office Ally

## Commercial Context

- **Pricing model**: Other (Free version available)
- **Pricing Details**: Practice Mate is available for free. 

The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Management
- Appointment Scheduling Software
- Billing & Invoicing
- Calendar Management
- Case Management Software
- Claims Management Software
- Customizable Forms
- Document Management Software
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Faculty/Staff Management
- For Physical Therapy
- HIPAA Compliant
- Insurance Eligibility Verification
- Medical Billing Software
- Medication Management
- Multi-Location
- Online Scheduling
- Patient Communications
- Patient Intake
- Patient Management Software
- Patient Portal Software
- Patient Records Management
- Patient Scheduling
- Payment Processing Software
- Physician Scheduling
- Practice Management
- Prescription Management
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Self Service Portal
- Third-Party Integrations

## Integrations (1 total)

- EHR 24/7

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Podiatry EMR Software](https://www.capterra.ca/directory/32617/podiatry-emr/software)

## Related Categories

- [Podiatry EMR Software](https://www.capterra.ca/directory/32617/podiatry-emr/software)
- [Medical Scheduling Software](https://www.capterra.ca/directory/30027/medical-scheduling/software)
- [Patient Case Management Software](https://www.capterra.ca/directory/30590/patient-case-management/software)
- [Patient Scheduling Software](https://www.capterra.ca/directory/33315/patient-scheduling/software)
- [Occupational Health Software](https://www.capterra.ca/directory/32619/occupational-health/software)

## Alternatives

1. [EHRYourWay](https://www.capterra.ca/software/118789/ehr-your-way) — 4.9/5 (528 reviews)
2. [CounSol.com](https://www.capterra.ca/software/124769/counsol-com) — 4.7/5 (829 reviews)
3. [TherapyNotes, LLC](https://www.capterra.ca/software/118981/therapynotes-com) — 4.7/5 (962 reviews)
4. [Valant EHR Suite](https://www.capterra.ca/software/81298/valant-behavioral-health-ehr) — 4.2/5 (338 reviews)
5. [Kipu](https://www.capterra.ca/software/156391/kipu-emr) — 4.7/5 (217 reviews)

## Reviews

### "Meets expectations" — 5.0/5

> **Amanda** | *January 3, 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I feel it is a User friendly program, it has helpful staff, expanding and getting better as needs grow,
> 
> **Cons**: I feel the Secondary claim process is a little tricky to understand and it is often challenging to get someone on the phone quickly
> 
> I have been with office ally since 2013.  They are an Easy to use program and seem to be keeping up with the needs of providers

-----

### "Bugs and issues" — 3.0/5

> **Kate** | *December 30, 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Overall it is very easy to use. It makes billing quick and easy. I appreciate the fact that secondary insurances are billed automatically.
> 
> **Cons**: Several times a payment has shown up in my checking account, but the info does not show up on the accounting page, so I can’t identify which patient to credit the payment to.
> 
> Overall good, but the problem I mentioned above is very frustrating and time consuming. Staff sometimes less helpful than other times.

-----

### "I would definitely recommend this to any small practice" — 5.0/5

> **Diane** | *January 17, 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: We've been using Practice Mate for 6 years. While it started off free, they kept it free for as long as they could. Eventually it had to change and it's still very affordable. Customer support hasn't been top notch but I believe Office Ally is working on that. Technology has it's hiccups but we rarely have any issues. Our claims are generally seamless with an occasional issue because of the way payers change their standards. The features make it easy to customize the way we use them with being able to bring reports into Excel\! Patients' billing statements, especially are user friendly. All in all, Office Ally's Practice Mate seems to have outstanding security with no issues that I'm aware of.
> 
> **Cons**: Practice Mate has so-so customer support as of late. The past they were much better. Lately, the people answering the requests aren't as thorough to troubleshoot questions.
> 
> This is an outstanding product. Cost-wise, amount of features and how often Office Ally is looking to improve its product.

-----

### "OA PM Keeps your money moving quickly at an affordable price." — 4.0/5

> **Tina** | *July 7, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Customer support, simplicity, no contract, affordability, and fast processing and claim turnaround. When CHC crashed and nearly burned down the healthcare industry, OA/PM was our saving grace because it kept our cash flowing. Would like to assign 4.5 stars, but not an option.
> 
> **Cons**: The way the excel reports download requiring a number of irritating excel functions to allow one to sort and filter reports to pinpoint indices we'd like to look at, and also some of the limited filter options on some of the reports. Reporting (and a few other items: no efax, auto posting a bit cumbersome) is the only reason this is 4 stars and not 5.
> 
> I really like OA/PM and have been promoting it to small provider practices for at least the past 20 years. I have always had positive customer support services, and it is one of the easiest systems to train end user to use.

-----

### "Great platform\!" — 5.0/5

> **Anita** | *December 30, 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Very very easy to use and efficient. There is a minimal learning curve, but once you do learn you realize how much is available to work with.
> 
> **Cons**: I haven't had a negative experience thus far and I've used this for quite a few years. I think the only thing I like least about practice mate is when the password expires there's no warning and if you're somewhere and can't remember your password you're in trouble.
> 
> Practice mate has been a reliable, easy, and efficient way to manage my practice. It zeros in on everything that a therapist would need.

-----

Page: 1 / 8\
Next: [Next page](https://www.capterra.ca/software/210524/practice-mate?page=2)

## Links

- [View on Capterra](https://www.capterra.ca/software/210524/practice-mate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/210524/Practice-Mate/> |
| en-AE | <https://www.capterra.ae/software/210524/practice-mate> |
| en-AU | <https://www.capterra.com.au/software/210524/practice-mate> |
| en-CA | <https://www.capterra.ca/software/210524/practice-mate> |
| en-GB | <https://www.capterra.co.uk/software/210524/practice-mate> |
| en-IE | <https://www.capterra.ie/software/210524/practice-mate> |
| en-IL | <https://www.capterra.co.il/software/210524/practice-mate> |
| en-IN | <https://www.capterra.in/software/210524/practice-mate> |
| en-NZ | <https://www.capterra.co.nz/software/210524/practice-mate> |
| en-SG | <https://www.capterra.com.sg/software/210524/practice-mate> |
| en-ZA | <https://www.capterra.co.za/software/210524/practice-mate> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Practice Mate","description":"Practice Mate by Office Ally is a comprehensive HIPAA-compliant practice management solution used by over 25,000 healthcare organizations. Its user-friendly interface simplifies revenue cycle and billing management and streamlined booking to increase efficiency in administrative workflows. It seamlessly integrates with other Office Ally solutions to provide patient intake, reminders and e-prescription.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f51223f0-1f26-493f-ac99-2ed101cd10a8.png","url":"https://www.capterra.ca/software/210524/practice-mate","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/210524/practice-mate#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":171,"ratingValue":4.5},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/210524/practice-mate#faqs","mainEntity":[{"name":"What Is Practice Mate?","@type":"Question","acceptedAnswer":{"text":"Practice Mate by Office Ally is a comprehensive HIPAA-compliant practice management solution used by over 25,000 healthcare organizations. Its user-friendly interface simplifies revenue cycle and billing management and streamlined booking to increase efficiency in administrative workflows. It seamlessly integrates with other Office Ally solutions to provide patient intake, reminders and e-prescription.","@type":"Answer"}},{"name":"Who Uses Practice Mate?","@type":"Question","acceptedAnswer":{"text":"Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Podiatry EMR Software","position":2,"item":"/directory/32617/podiatry-emr/software","@type":"ListItem"},{"name":"Practice Mate","position":3,"item":"/software/210524/practice-mate","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/210524/practice-mate#breadcrumblist"}]}
</script>